August 2019 by Jeff Adams
This is THE place to go when you're ready to invest is high quality shoes. In fact, the only thing to surpass the product quality is the service: it will blow your socks off. The selection of American-made footwear and clothing is impressive, and what they don't have in-store will be in your hands in a couple days. The quality and timelessness of AE shoes cannot be beat (why do you think so many presidents have worn AE shoes?). Yes, they're expensive, but the recraftable shoes can literally last a lifetime and you'll end up saving thousands of dollars over their life. I currently have 16 shoes and 3 belts. Would I outlay that kind of cash on something that wasn't of impeccable quality and delivered with exemplary service?
May 2019 by Robert G.
Not only are the shoes the best and most comfortable I have ever owned but the service is second to none, period! Eddie Colon is who I always use, his service is over the top! If Eddie is not around Willie the manager is fantastic as well! I can't say enough about these guys and their shoes!
May 2019 by Chanurn .
Best shopping experience of my life. Their service is a throw back to when customer service was about the customer. Then there is the product. I purchased a high quality high value shoe that is actually made in America. I would recommend this store and shoe to anyone and everyone.
April 2019 by Seth Moore
Not a review of the shoes, just the store. The shoes are good, just do a through checking of the shoes before buying, their qc has gone way down in recent years so they sell a lot more shoes with significant imperfections, but the ones without are really great.
April 2019 by Sean Bowmer
Great service and all American made shoes. Quality and service like none other.
February 2019 by Jon M.
The best shoes - period. Then add in the best service. Outstanding store.
November 2018 by Rob M.
I came in for help with sizing and Eddie was nice enough to walk me through the whole process. What a class act! He did not pressure me at all. They understand that you are making a big investment and they truly want to help you make a decision that you will be happy with. I really appreciate the amazing customer service and I would not hesitate to send a friend or family member here. I cannot speak highly enough of how amazing the staff is.
October 2018 by John M.
I am frequent shopper and every experience has been stellar. The sales team are excellent and all possess the knowledge for you to select the right shoes for your needs.
October 2018 by James Smith
A couple of years ago, I was looking for a good pair of driving shoes. The 2 or 3 pairs I had bought at the department stores, had not lasted. I walked into Allen Edmonds at the Millennia Mall and questioned why I would pay so much for a pair of shoes. At that time I met the store manager Willie. He took the time to explain the quality, comfort and value of their product. More importantly, he offered me a great cup of espresso and spoke from the heart. Although there was no hard sales tactics, at first I thought it was a sales pitch. I really liked the shoe so I bought them. I still have them and they look and most importantly feel great. Over the years, i have purchased several shoes from them and other than tennis shoes, I would not buy from anyone else.
October 2018 by Sean Heffernan
Fantastic store. The sales staff aren't overbearing at all and couldn't be more genuine, helpful and friendly. I'm a customer for life.
October 2018 by Harold Worthington
Wonderful personalized experience
September 2018 by Katie C.
Expensive shoes for men but well worth the price. The service is top notch and you get a 1:1 attentive shoe salesman who really knows his stuff. Highly recommend and the shoes my fiance got are GREAT!
June 2018 by KK 13
Fantastic customer service, top notch quality! You can't beat AE shoes - my favorite shoe brand by far. What makes me happy is the wonderful ambiance and service the store provided every time I visit. These days, I don't buy any shoes besides AE pairs.
January 2018 by Thomas Pilacek
Amazing customer service. Had to return two pairs of gorgeous loafers ordered online from the factory because they did not fit properly. Willie cheerfully measured the correct size for each foot and for each style, and took care of returning and reordering with no hassle and no attempt to persuade me to exchange for what they had in stock. He even apologized for the inconvenience, arranged for expedited delivery to my office, and told me to call him personally if I had any more problems. Wow!
January 2018 by Per Berggren
Have not been in a store with more helpful and kind staff! Went all the way to help me get the right size and model for me.
January 2018 by Laura G.
Allen Edmonds is my most trusted "go to" store for gifting my husband. Over the years I have purchased countless shoes, belts, shoe polish and shoe trees. Allen Edmonds shoes last for life because they offer a recrafting service where they completely rebuild your shoes/boots when needed. The recrafting service is a fraction of the price of the shoe and takes about six weeks to complete. My husband still wears the very first pair of shoes that I bought him over twenty years ago. They have been recrafted twice and look as beautiful as the first day that I bought them. This along with top notch customer service makes them the best. Willy, William, Eddy and Sergio are all AWESOME!!! I stopped by today and was surprised to see that their inventory now includes watches. I was even more surprised to find a divers watch for my husband. This watch has a high quality and reliability rating and is requested and supplied to over 24 law enforcement and elite forces across the globe. Groups that include the Navy Seals, US Coast Guard, US Underwater Demolition team and many more. The best part of this find is that it is very affordable.
April 2017 by Todd C.
Friendly and helpful. Got fitted for the right last and got great advice on shoe care from Santiago.
December 2016 by Vincent Grosso
Made in America...been shopping here since 2002 when they opened....absolute great quality
November 2016 by Charles Calabritto
Best men's shoes in Orlando!
December 2015 by Brian Yearsley
Both my son and I have shopped at the store in the mall at millennia for a number of years. The staff are fantastic. The shoes are some of the finest you can buy.