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December 2023 by Erica Atlanta Homes
⚠️⚠️⚠️⚠️ 2ND REVIEW ATTEMPT - 12/27/23❗️So GOOGLE is erasing reviews now?! ?▶️ DO BETTER MGMT TEAM! YOU WANT OUR ?, BUT DON'T WANT TO HAVE TO SHOW US RESPECT!????????????????I wrote this review on Christmas Day [12/25/23], CITING RACISM and I noticed that less than 1 day later, my review is GONE!That, for me, CONFIRMS your acknowledgment of GUILT!You must have thought WE wouldn't notice?!! ?Or, better yet, wouldn't post a review calling you out?!! ??♀️Well... let's try this AGAIN! ?It wasn't until AFTER watching the movie that family and I decided to take a picture in front of A ‼️NON-EXISTENT DISPLAY‼️ for The Color Purple.We LITERALLY walked around SEARCHING☝?for a prop of any kind, and there was NOTHING ??ANYWHERE ??INSIDE! ???So, we finally decided to leave.After EXITING ? the theater, we discovered a VERY SMALL ?, POSTER SIZED image representing The Color Purple (see pic).☝?Yet, there was a LIFE-SIZED DISPLAY for a movie with a predominantly Caucasian cast INSIDE the theater... [see pic & video attached]placed just outside of the 3 theaters showing The Color Purple... ??that isn't even being shown any longer. ??Make it make sense WITHOUT CALLING IT RACISM!I'LL WAIT‼️ ?
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December 2023 by Lenox C
I want to share a distressing experience I had at Cinemark at Universal CityWalk Orlando, which still affects me deeply. This incident occurred on September 25th, 2009, during the premiere of "Paranormal Activity." As a holder of advanced screening tickets, I arrived early, only to find that despite being fourth in line, over 80 people had already been seated inside.The theater management instructed newcomers to fill seats from the back to the front. However, I noticed a discrepancy in how this policy was applied. When two white men in front of me requested to choose their seats, their request was granted. When I, a black male, made the same request, I was denied and directed to sit at the back. This was particularly upsetting as it appeared to be a racially motivated decision, especially since I observed several other white patrons being allowed to choose their seats after me.This experience was extremely traumatic, overshadowing my enjoyment of the film and leaving a lasting impact. Every time I encounter the movie "Paranormal Activity" or visit a movie theater, this incident replays in my mind. It's disheartening to recall such a blatant act of discrimination, and it's an experience I wish no one else has to endure.
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December 2023 by duuhdela
Customer serviceI paid 2 tickets to watch a movie with my brother in my birthday at night, when I got there I was told that universal city-walk wouldn’t let minor get in at that time. I got frustrate but I totally understood and asked about the refund, the woman I was talking to told me that I could get the refund online easily. Turns out that you can’t refund when the movie starts and I couldn’t get the refund for the parking as well and I took a day to take care of it and no one was willing to solve the issue.
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November 2023 by Blu Tsuki
Saw five nights at Freddy’s and our movie was not shown correctly, even during the pre show and previews we witnessed the colors not being correct. The greens were completely gone and everything was red and blue. Like why is the green m&m brown??? I checked our ticket just incase I accidentally picked a different viewing option and it said standard showing. When my boyfriend went to tell a staff member about it they just said that “no one else complained all day”I thought “okay maybe the movie will look okay” and I was wrong, the colors were all off and there was one scene where the grass was RED.Overall disappointed and don’t think I will return to this theatre again
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August 2023 by Nico’s Reviews
I really enjoyed this place a lot. Me and my longtime girlfriend had came here towards the end of our day at universal and watched Oppenheimer. And let me just say they theatre was very nice and comfy and very spacious. I will say though it was a tad bit dirty however they had very clean recliners with excellent A/C. Although they don’t have food where people will bring it which I am spoiled to having at the theater I go to in Seminole Florida. But you can buy food from the many restaurants around in the city walk and bring it back to you’re trusty theater just before you’re film starts!
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August 2023 by Derrick Rose Main account
I really enjoyed this place a lot. Me and my longtime girlfriend had came here towards the end of our day at universal and watched Oppenheimer. And let me just say they theatre was very nice and comfy and very spacious. I will say though it was a tad bit dirty however they had very clean recliners with excellent A/C. Although they don’t have food where people will bring it which I am spoiled to having at the theater I go to in Seminole Florida. But you can buy food from the many restaurants around in the city walk and bring it back to you’re trusty theater just before you’re film starts!
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July 2023 by Simone Kate Svampa
We went to see Guadians of the Galaxy 3. It was a weekday, in the afternoon, and the theatre was mostly empty.The seats were AMAZING! They were huge, reclining lounge chairs with space for your drinks and popcorn. We all agreed they were more comfortable than our couch at home!I would recommend bringing extra clothes because it felt freezing in the theatre. We were wet, and it was boiling outside. So to come into the heavily air-conditioned theatre without a jumper was actually uncomfortable.
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July 2023 by luis lopez
We visited this theater on June.23,2023 to watch The Flash movie. The place is nice. There were a couple of things that had me lower their rating though. I did not like the fact that they did not offer combo meals at their concession stand. Having combo meals helps and makes it easier for people to decide on what they want faster. The other reason I gave it this rating is the material used on the theater seats. It is a leather type of material that kind of sticks to your skin and keeps the seats cold. I advise you wear pants. If that type of thing bothers you. It does bother me. On a positive note. The seats are very spacious and recline. There are also walls behind every level of seating that give you a bit of privacy and you dont have some one right behind you talking in your ear.
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July 2023 by Matthew Wolfe
Super clean place and lots of friendly staff. It’s in a perfect location. Lots to do before and after your movie. Have a good snack selection and reclining seats actually went pretty far back which was nice. Would highly recommend.
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June 2023 by Paola Ruiz Paredes
Awesome movie Theater. Best in Orlando. Well maintained. Plentiful Food and drinks variety. Bar area service is super slow. Sometimes 30 min waiting in line for a drink. They need to have two bartenders at least when is a busy day. Other than that everything is great.
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June 2023 by Oscar Garcia III
3 stars, only because the website does not explicitly state this one is IN Universal’ City Walk. Meaning, $30 parking and a rush to get to the theater on time and go through Universal Studios security. Being from out of town knowing this ahead of time would have been very useful. Service was great though, because we were late they let us change tickets to a later show. This gave us time to hang out and see City Walk, which was great! Come to think of it, maybe that’s the point to lure you in, or I should’ve read better.
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May 2023 by 4 Wing View
Well designed theater this one is. Seating incredibly comfortable with leather not that itchy cloth. Seats recline and every level is perfection in viewing screen. The sound systems sounds like Dolby and even the seats rumble. Give this theater a try!
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May 2023 by Angel Villalobos
One of my favorite theaters to go to, even with the parking situation and walk. I don’t mind coming to citywalk just for this theater to experience films in IMAX and enjoy the comfy spacious seating. Especially for discount Tuesdays, which I’ve been to countless times. Highly recommend for any fan of film with how many films they offer at any given time, giving indie films screen time that other theaters just won’t.
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April 2023 by Me
Tuesday is $5.00 movies.Went for a 10:45 show and had the theater to ourselves. Awesome. The cashier at the ticket window was friendly and funny and had a great smile. Inside was empty even though one movie was sold out. The seats are way comfortable but will make fart noises as you recline so be aware of that if your on a date lol. There also looked like a bar there for those that want a cocktail. There is a ramp for getting down to the lower level but wasn't crazy about all the stairs. Be prepared for a long walk from parking to the theater and you do have to go through security screenings to enter CityWalk.
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April 2023 by Bob Bell
Very nice theater and seating!!! The Xd theater was huge!! Definitely coming back. The tickets are no more than standard theater pricing, however take note that you cannot use your park free style cup for refills.Great Theater!