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February 2024 by Erika Kessler
Everyone in the store was SUPER helpful. Especially Raphael, Christian and Jen ifer
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January 2024 by Tatiana Bowling
Ash was amazing, she helped me with all my questions and gave me all the information that I needed. If you need help at this store I will definitely recommend her. 11/10. Great costumer service and great knowledge!
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January 2024 by Steven Newton
Jeff, Raphael, and Jennifer are wonderful! Service above and beyond! I highly recommend AT&T Sand Lake west location Dr Phillips/Sand Lake Fountains Plaza Location!
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January 2024 by Raven
Chris from the store helped me fix a text message issue that I have had for over a year. I am extremely happy with his service and could not have asked for more. He went above and beyond to make sure my phone was fixed before I left the store. I was ready to switch to Verizon and am now staying with att because of his service and ability to fix an issue that many others have tried to fix for over a year. Thank you Chris
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January 2024 by Mike Hulslander
Chris and the rest of the team here are amazing! Every time we come in, they are friendly, knowledgeable, and very helpful. Chris was able to resolve a year long problem that both AT&T and Apple couldn't. I will always come back because of the staff here.
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December 2023 by Sam Dixon
Raphael was amazing patient and excitement customer service. My guy needs a raise
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December 2023 by Adam Aziz Markoum
Worst customer service ever , I switched from another operator to Att , had problem with using my data , I went to solve the problem found young guy that he doesn’t like his job and was not even able to talk to me or to solve my problem and he recommended to go to the milenia store to solve the problem?Plz try to hire qualified people .Never go there again
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November 2023 by SylviaV2020 Vasquez
The best expletive ever! I’m from Oregon and visiting, had problems with new phone. Upon arrival in the afternoon I was greeted with a smile from Rafael.Rafael’s knowledge, and expertise is astonishing. He patently explained every step and completed the steps quickly and with accuracy! I’m so grateful for his knowledge, kindness and most of all I his smile. Thank you AT&T for hiring a wonderful employee with character that aligns with exceeding and abundant knowledge in customer service experience-Sylvia .
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November 2023 by Brittany Buckler
We walked into the store completely ready to cancel our service. Ralph was able to absolutely fix all of our issues that another store messed up.Ralph and Ashlyn were amazing, Jennifer was also a huge help!Thank you all so much for turning a negative experience into a positive one.You all are the best!We hope you have a wonderful holiday season!
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November 2023 by Casablanca Merveille
Jennifer was my helper at this storeCustomer service was outstandingEvery questions bean answered properly and professionally that store will be my store from now on
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November 2023 by Neal Wilkinson
Should you need a new phone well I want to recommend that you visit the AT&T store on West Sandlake and see Jennifer, I m the proud owner of the new 15 Pro. And Jennifer made the transfer from my earlier Apple phone into the latest and best.
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October 2023 by Brandon Terry
Both guys were excellent at running that store they're the closers of the date 10/4/23 I ended up buying a new phone and a new iPad and im going to get the internet recommended as well it was the best experience ever at atnt and also very professional and quick to help everyone immediately!!! If im not mistaken their names were raulph & Chris these guys need raises and need to be moved up to management asap God bless both and I'll definitely come back soon to show some love !!!!
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October 2023 by Alex L.
Loved the service, the store representative showed us the cheepest value and best selection for a new phone. I highly recommend.
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September 2023 by Lady P
Generally speaking the customer service in this store is amazing. However, I did want to especially mention Raphiee (Raphael). He was great with getting me into a phone best fitted to my needs. He answered all questions. Definitely would recommend this location to others. ✨?
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September 2023 by Christopher Torres
Got a phone with a 14 days return policy to find out there’s a $55 restocking fee they did not let me aware of. Service is very slow and that’s why I decided to return the phone.