-
March 2024 by Gabriel N.
Completely different experience from big box stores. In something they have more and in others less of a selection for hardware parts. But the service and knowledge can't be compared. The staff on the floor are much more helpful and patient then big box. Rewards program just makes it nicer:)
-
September 2023 by Michael Leonardo
Went to this ace to purchase a plumbing tool for my kitchen sink and figured out it was the wrong tool for the job. Sent my wife to try and return the tool because I was continuing to deal with the issue and she was told that they couldn’t return the tool because they believe she wasn’t using it correctly. I understand the box was opened and all ace hardwares have their own return policies but telling us you won’t return something because “I bet I can come to your house and use this to get the job done” is extremely rude and unnecessary. I’ve purchased my Weber grill and all of my house necessities here since moving to the area a few months ago. Won’t be returning.
-
August 2023 by Mike Pupo
This place is my go to for hardware help. “Ace is the place, the helpful hardware store.” But that swole dude Tim didn’t seem like he wanted to help and seemed annoyed when I needed help like I was a burden for not knowing any bolt sizes. Maybe it wasn’t his day.
-
July 2023 by Richardy Valdivia
Horrible service, I bought a chain to cut some branches in 2 cuts I couldn't use it any more, I went to complain and the excuse they gave me wad that supposedly that was the durability for the chain, I paid $40 no solution was giving to me or exchange. I am a senior and they took advantage of me.
-
July 2023 by Michael Gramlich
Fantastic store! They carry everything and then some!! I love their selection of fasteners
-
June 2023 by Sam Barlow
Good selection, helpful people. They have just about anything you may need in a convenient location.
-
June 2023 by Vincent O.
This is another great Ace Hardware. The staff is very helpful, making sure you get what you need and nothing you don't. They often get overlooked, DIY'rs will go to the other box stores. Ace will surprise you with what they have and the service is second to none. The best of both worlds, small town small business service backed with national chain power. My first purchase here was 2 Stihl products. They made sure I knew everything needed to operate safely. Oh, they service Stihl and small engines! They have many Stihl parts on hand! I got an ignition coil for my 20 y/o Stihl trimmer for $35, in stock!!!! They even gave me the specs to adjust the gap!
-
May 2023 by dave m
Placed an order for pickup. The item was for sale online for 99.00 i placed the order and paid. I received confirmation of receipt. 1 minute after i got the conformation email i received a cancelation with no reason. I went to the store and sure enough they had 1 in stock with a shelf price of 149.99 evidently, this store will try not to honor online discounts. Scandalous business practices. Ill never go back.
-
May 2023 by Josh Rivers
Store is great. Always prefer to come here over the larger stores if I'm able to. Location isn't bad for where I live, and haven't had any issues finding what I need here except one time when they only had white grout and my wife wanted gray for the backsplash getting installed and didn't have time to wait for an order or anything. Prices are good, selection for basic hardware needs is good even if slightly limited compared to larger stores but for my, most of my needs are around the house DIY projects and this place is great.
-
May 2023 by Riley F.
I try to support this local hardware store but they are making it more and more difficult to do so, but I think I've reached the point where it is simply not worth it anymore. Just today, I needed one item to finish a project I was working on. Knowing that ace closes at 7 and it was 645 I called ahead notifying the store that I was 10 minutes away to be sure that they would still be open when I arrived just before close. They told me it was no problem and that they would serve me when I arrived. When I arrived at 6:57, the door was locked and I was greeted by a man telling me to "go away" because they were closed. I tried pleading my case that I had just called and they told me I was okay to stop by but he wanted no parts of that. I understand this is an edge case and that they were nearly closed, but that doesn't change the fact I was there before closing time and the workers were simply too lazy to allow me to get my one item and leave. Not the friendly neighborhood place they claim it to be. It's safe to say that I'll be taking my business elsewhere and directing others to do the same as this place serves no better purpose than any big store. This is NOT a "neighborhood" ace hardware as they advertise, just a smaller Home Depot with less products and higher prices.
-
April 2023 by Garrison Nuttall
Showed up a few weeks ago needing to get some hardware to mount my license plate more securely, but wasn't sure exactly what I'd need. I showed someone my situation, he found a piece of hardware I didn't know existed, mounted the plate for me, and sent me on my way. Friendly and efficient. Will definitely be back for future needs.
-
March 2023 by Steve B
I'll be honest, I always thought of Ace as a mediocre hardware store and rarely went in there. Then I heard about their HUGE selection of actual hardware. Bolts, nuts, specialty hardware, stainless, metric, you name it, they have it. Home Depots hardware section especially for metric pales in comparison to this goliath. I was doing a rather involved car project last weekend and needed some M8-1.25 50mm bolts, which are pretty specific and they had them. Exactly what I needed and very high quality pieces too. I'll be back many times to this location now that the secret has been revealed that they're actually awesome.
-
March 2023 by Maria C.
I usually go to ACE and love the experience and the customer services. As the jingle says is the place for hardware folks but there was an employee who has curly hair that was so inattentive to my needs and questions. Zero customer service or support. I was really confused and she was even up front and saw me enter and look confused. I hope she was just having an off day but hopefully the customer service can improve.
-
March 2023 by Miriam Villamar
Nice and well organized, found everything needed just right away.
-
February 2023 by Nathan Fields
Staff are always very helpful and professional. Limited items, but very good for that one little thing that broke or is missing.
