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August 2021 by Maritza E Bedoya
The customer service was superb!
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May 2021 by Will McAuliff
The staff at the Brooks Brothers Millenia Mall location are wonderful -- everyone from the store associates, to the tailor, to the store manager.They will go above and beyond to provide an excellent customer experience. There was one visit where I had accidentally left behind one of my dress socks in the dressing rooms. After returning home, I called the store and the manager found it, set it aside, and communicated to the staff so that when I was able to return to the store later that week, they retrieved it right away! I was so impressed they would do so much just for one sock from one customer, but I get the sense this team does everything with excellence. Everyone who shops here is in good hands.
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April 2021 by Gay Priest Pucci
Quiet, cool atmosphere, nobody bothers me when I'm just looking around. Academic aesthetic.
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October 2020 by Cassandra Humes
The manager Cara is AMAZING! She helped my fiance pick the perfect suit for his medical school interviews. Along the way she taught us how suits are supposed to fit and how to buy them. She gave awesome recommendations for shirt and tie colors as well. Mr. Singh, the tailor, is very knowledgeable and very good at explaining what the alterations are and how it will look after the alterations. Best. Shopping. Trip. Ever.
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September 2020 by Chris Shelton
I bought a peacoat last year for $400. I loved it, it was warm, form-fitting and stylish. Unfortunately the drawstring around the waist randomly snapped after only after a few uses. I called the store and the corporate customer service center, and was advised that there was nothing they could do. I even asked if I could buy a new drawstring by itself so I could bring it to a tailor to be fixed, but they couldn’t help there either. Now I am stuck with an expensive peacoat which has lost its utility because without the drawstring it is loose and doesn’t effectively protect against the cold. Frustrated to say the least.
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July 2020 by Aaron Prohaska
It's expensive but my wife was in awe of a dress and since she is not a big shopper, we bought the dress for her birthday as a special treat. She really deserves the dress and the sales lady was very nice and showered my wife with compliments. She also made suggestions how to maximize the use of the dress for formal and less formal settings.
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March 2020 by anthony tranchito
Very friendly and helpful staff.
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March 2020 by dstockumich
Great customer service and great clothes.
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February 2020 by Luis Castro
Excellent service and it’s nice to see a familiar face.
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December 2019 by Bob Shaughnessy
Not much value here
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November 2019 by jonathan
200 years of amazing clothes.
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July 2019 by Nitish Kapur
We were here for an hour and the guy helping us went out of his way for everything. It was a great experience and I'll edit this review with his name if I can find it.
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March 2019 by Josue Limas
Big store with plenty to choose from. Employees were very helpful and nice!
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February 2019 by Austin Braun
This store is top notch. Fantastic service. Great brand with great clothing. And the tailor does great work. All around a fantastic experience.
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January 2019 by Corey Smith
Quickly made an exchange. Excellent customer service.
