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January 2024 by Michelle Montes
I was dreading going to the dealership and dealing with the process of buying a car, but Alex helped me from beginning to end and made the experience so seamless! So thankful for his expertise and patience in helping my buy the car of my dreams. Thanks, Alex!!
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January 2024 by Michael Salazar
Daniela at Carmax was great! Exceptional service and expertise. She made my car-buying experience seamless with her professionalism and friendly demeanor. Highly recommend Danila for anyone looking for a stress-free and enjoyable car shopping journey!
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January 2024 by Amy Martin
Great helpful and professional team members
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January 2024 by Dean Rodgers
I visited Carmax's website to get an offer for my truck, and they provided the highest offer compared to other dealers. Despite having a small payoff on the bank loan for the truck, there was a significant balance to collect. Upon taking the truck to Carmax, the representative inspected it, confirmed its condition, and assured me that they would honor the offer.In a swift process, we completed all the paperwork within 30 minutes, and I received a check for the outstanding balance. The service at Carmax was remarkably efficient and exceeded my expectations. This positive experience stood in stark contrast to the dealership where I had sold my previous car a few days earlier. Unfortunately, even after over 30 days, I am still waiting for the balance check from that dealership..
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January 2024 by Natalie Burnett
Feisal was so helpful throughout the process. We noticed a couple things that needed to be addressed by the service department when we brought our minivan home, and the service department was able to take care of it the next day with no problems. Everyone we worked with was professional and courteous.
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January 2024 by Bryanna LeBeaux
I recently purchased a 2019 Hyundai Santa Fe from this location and the experience was amazing. Alex Grigorow was helpful, patient, and extremely kind as I navigating through the Carmax lot. He made the process quick and easy and helped me leave with a car on the same day. Thank you so much for all of your help Alex!
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January 2024 by Mike Bailey (BAILEY)
Yesterday, I went to CarMax Orlando after months of browsing and reviewing vehicles to purchase. I reserved a time slot and was 10 minutes past; they still were willing to accept my appointment. I met Jose De Leon, who worked with professionalism and grace, to help me see the new vehicle (2016 Honda Fit LX). Immediately sold by the quality, I said "yes" within 3-seconds of starting it up.What followed was a very effortless and comfortable purchase process by Jose De Leon. They accepted my old vehicle, upon inspection, and allowed me to feel at ease knowing I wouldn't have to individually dispose it myself. Truly, everything from start to finish was seamless and smooth; I have Jose to thank and owe him a deep gratitude of thanks! I recommend CarMax Orlando and Jose De Leon to anyone looking to purchase a vehicle.
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January 2024 by Lissette Grillo
The sales Lady was very courteous, helpful and professional. The sales manager was excellent very resourceful and helpful. I had a fast and wonderful experience. I left with my new car the same day and my overall experience was excellent. Happy to return and recommend my friends and relatives to Orlando Carmax
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January 2024 by Alexander Rodriguez
That is one well-run car dealership. The staff is polite and courteous.
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January 2024 by Samuel
Very good service ? for excellent ?
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January 2024 by Greg Messer
Had them value my car for an instant cash value. They were very fast and gave me buy it now price in less than 20 mins. Someone kept me informed thru the whole process.
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January 2024 by Sally Leslie
I worked with Robin Valentine and she is amazing. I worked with Robin in 2019 and purposefully found her again as she was brilliant to work with before. She made the trade in of my old vehicle and the choosing and purchase of the new one a pleasure. Robin Valentine should be a manager in my opinion. (I am a director at a company that has over 5k employees and I would hire her as a manager.) Highly recommend working with her. She goes above and beyond and was texting with me before and after hours to assist. Great experience. I wish all car salespeople could be like Robin.
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January 2024 by Patrick Pace
Mark was great.
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January 2024 by Gloria Hawayek
Tariq the sales person was very helpful and knowledgable
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January 2024 by Fred Flintstone
Priced high but warranty is best
