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February 2024 by Karolina Acosta
Customer service is great, but with the same kind smile they rob you right in your face just because. I called asked for a quote to mount and balance 4 new tires on my vehicle. They quickly gave me a “reasonable” price over the phone and I proceeded booking the appointment. When I get to the store, they tell me their system is down and have to do everything manually. Guy comes back with a cc authorization of almost $40 additional. Explaining how there is so and so fees to unmount and mount that size tire in my vehicle. I provided all of my vehicle information the first time I called and was given a cheaper quote over the phone. Because their system was down it is what it is!! Too late to back out and go somewhere else. Beware of their poor business practice. Do not recommend and I will never be coming back.
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January 2024 by Randy Marcom
Had a screw in my tire, and they fixed it . Need a bigger parking lot for travel trailers and fifth wheel trailers to get their tire repaired or replaced .
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January 2024 by Daniel Myers
I made an appointment, and they had my vehicle in within 5 minutes of me being there. I was in and out in about 30 minutes. Great customer service.
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January 2024 by Karen Striplin
I placed my order for four new tires and scheduled an appointment to install online. On arrival the gentleman at the front advised that although the site said the tires I ordered were in stock, they actually did not have them so he offered me a free upgrade. They took about 30 min to change out all four tires. The service was friendly, efficient, and careful!
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January 2024 by Alayode O.
Cody and Billy were more than pleasant to work with. Went to go pick tire up and was going to put it back on my car at home, but Billy offered to put on the tire for me and it was done in 5 minutes. Thanks to the 3rd guy putting it on, not sure if his name.
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January 2024 by Mike Ungerman
Discount Tire is my choice for tires and related tire service. Competitive prices, and they usually have the brands I like, or can get them from the warehouse with a short wait. Be sure to make a reservation online or call ahead for priority service at the appointed time.
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January 2024 by Kevin Evans
My son goes to UNF and was trying to get home for the weekend when he noticed something not right with his car. He stopped at this location and was helped quickly and respectfully! Thank you so much... we will be back for all of our tire needs.
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January 2024 by William Ehman
Been standing here waiting for help to be told I can just go somewhere else… employees standing around on their phones not working…
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January 2024 by Karen Elliott
This is the best place to buy tires.I will never go anywhere else. now there are several closer to me where I need air in my tires and the guy was rude and blew me off. IT IS NEXT TO Dustin's BBQue on 50 do not go there.
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January 2024 by Kathy Sutterby
Honest and trustworthy. We have used the Alafaya/Waterford location for years.
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January 2024 by John Wick
These guys are always reasonable.
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January 2024 by MYRO METS
Arrived early for my appointment and we got hot! Great job Team!Continue Mission! A huge thanks to the Manager Jeff.
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January 2024 by j m
This place tries to strong arm you into new tires when a simple patch is all that is needed. Additional training is needed for customer facing staff to ensure problems are solved and they do not try to extort customers for their own gain. Very disappointing, this place used to be great a couple years back. Must have new management or something, has not been the same. Will not recommend. Will not be purchasing tires from here again.Update: went two doors down and was serviced by Action Gator. No issues, job complete.
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January 2024 by Jason Donnelly
When you offer free tire rotation, the point of such a service is that you get people in the door, provide stellar service so that they trust you, then they keep coming back and then you can sell them tires. Its really a great business model where the customer and business both benefit. When someone comes in, with an appointment, with 4/32 on their tires and wants a rotation you dont tell them "it wont do any good. Here's your keys back." I had to fight with Phillip A Z to get him to do my rotation.Do the rotation and give the customer a quote for new tires. If you provided good service, then they will come back. When I asked for a quote I was given a business card where he wrote "michelin. 306 a tire. 1655 total." I would have loved a printout with details on warranty and installation charges but unfortunately he seemed like he didnt want to talk to me anymore.I wonder how many customers you have scared away.
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January 2024 by Christian Hibbard
Great service