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March 2024 by S R
I opened my ears and was able to receive the right order!
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March 2024 by Corey Clark
Good food and good staff. Pretzel bagel was a little salty. Brisket bagel was good.
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March 2024 by xandrie r.h. sampson
Best chain bagels !
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March 2024 by Andres Luna
Very good bagels for a chain company, very good quality, their cream cheeses are also excellent.
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February 2024 by Tohme Abounader
Petra took my order, then a few minutes later called a name that I thought was mine, I asked her if it's it and she just handed me the order. I checked the bag and it wasn't mine. I told her this, then she loudly reprimanded me multiple times mocking me for not hearing the right name."Why would you take the wrong order!?""Next time you should LISTEN for your name""LISTEN!" and she kept shaking her head at me. I told her I didn't touch the food and I said nothing else since I felt bad and embarrassed about it and I didn't want to cause more of a problem.However, she was the one who had taken my order a minute prior, she ought to have noticed it wasn't my order when she handed it to me regardless of my hearing problem. The onus is on the employee to make sure the right order goes out and then handle things respectfully and professionally while making things right in case of a mistake. This is clearly not what happened and her behavior is absolutely not how you treat customers nor how to handle a mistake.I won't be returning.
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February 2024 by Kenneth Floyd
Always prompt and courteous service; friendly staff. Excellent bagels and coffee.
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January 2024 by Justin Wood
They were really working
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January 2024 by Brandon Ford
This Einstein location is incredibly slow. Don't come here if you want to spend less than 20min waiting for a bagel with cream cheese..
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December 2023 by Bob “Butterbean” Oneal
born and raised in Chicago. I've come across a lot of different bagel shops in my area. I've been down Here in Florida. There's not too many bagel shops. So when I've seen Ernest bros bagels I had to stop in and I was Surprised Customer service is great. Food is excellent atmospheres extremely late back. If you're looking for good bagels. At a good price. I would earnestly suggest coming here to einstine bros bagels.the bagels are soft and well made if you are I. The area please stop In and give them a shot you will not regret it.....
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December 2023 by Brooklyn Babe
Inez the cashier did a great job. She was the only one on register. Proud of her for staying polite and in good spirits even after the gentleman coworker, tall and blonde, wasn't being quite nice. He kept calling things out to her but was coming off as a jerk and other customers in the line also noticed.
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December 2023 by Moe
Came across a review by Daniel Rios giving them 1 star because he was expecting the crew to cut his bagels before other orders.I thought maybe I respond to the review since the management team have restrictions on how they respond!For the part you were expecting them to cut your bagels before they serve the tickets for people in front of you, I have to say crying Daniel, you are so lucky I wasn’t in the place. If I had seen someone cut your bagels in front of my orders I would have been pissed and not letting it happen.For the part you cry about why cashier doesn’t go cut bagel and they have poor management, I can see you have probably never been a manager or owned a business :)They have a decent and easy to follow system there for client and employees so it doesn’t seem to me they Igor have managerial issues. As far as food, they always serve decent and consistent quality which is another sign of having a good management system.And this is the photo to show you I’mActually a real customerStop crying
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December 2023 by p Stills
Always go there for everything bagel and lox. Delicious, fresh bagels. Great workers, quick and always polite. Tables to sit inside or out. Thank you Einstein Bagels.
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December 2023 by Jeanne Geoffrey
Food and service is always amazing! Please add more seating! We've left multiple times bc there are no open tables.
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December 2023 by Nicole Knowles
I waited in line this morning 11/9.. I can obviously see that they messed up other peoples orders (why they were backed up). Then I had a bagel w smear...well I received a burnt bagel with loads of butter.... and I didnt notice till I was at work and too late whomp whomp
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December 2023 by Kevin Smith
My toasted bagel was cold. Service was slow but it was busy.
