May 2019 by Joey Gualtieri
First time here. I was referred to this place by my Podiatrist. So glad he did. Awesome customer service! Definitely will be coming back!
May 2019 by Kenneth Birkhofer
Their customer service is incredible and they have an amazing selection of shoes. First time to this location, I usually shop at the Altamonte location. Both are great stores.
March 2019 by Misty Freeman
These are the NICEST people. They put you in good shoes at a reasonable price. Never disappointed ðŸ˜
March 2019 by Greg Felt
Incredible customer service and quality products. Staff is knowledgeable and helpful. Cant recommend this place enough!
February 2019 by Andrea Valenzuela
Kia was SO helpful. We did two days at Disney in improper shoes. We drove a half an hour to Fleet Feet to get proper shoes and he helped us find the perfect ones with insoles. So patient, so kind and knowledgeable!!!
February 2019 by Ben Castro
Great costumer Experience! Kia was awesome. Very informative
January 2019 by Joshua Merced
Excellent customer service for my first visit. Had my sz 12.5
December 2018 by aridsmith .
This is a great Fleet Feet store. Very clean, nice location and friendly staff. Kia was very patient with showing me different options for insoles depending on which shoes I'm wearing. I didn't feel like I was being up sold on unnecessary items, which I appreciated. Highly recommend.
December 2018 by Kelly McCarthy
Exceptional customer service. High tech customer service. My physician referred us here for my sons flat feet and we purchased shoes and orthotics!
November 2018 by Rich C.
We were very pleased with the service at Fleet Feet. They were thorough and knowledgeable about all things footwear related. We made a significant investment in quality footwear to allow for us to step up our game and log some extra miles to achieve our goals. This is reason enough to go back to Fleet Feet for our next pair of quality running shoes! However we experienced a challenge specific to one of the pairs of running shoes after a few months of indoor running. We met with the Manager Kaia to discuss and allow him to inspect the shoes and provide us input on why this was happening. He provided us significant information and guidance allowing us to solve our issue. Fleet Feet stands behind their products and has the experience to support any athlete at any level. Thank you for exceptional after the sale service and building a relationship past the purchase. We will run back for our next purchase from the Team at Fleet Feet!
August 2018 by Gia C.
Visited fleet feet at the recommendation of a great friend. I was wearing Nike Zoom and they seemed fine until the distance increased. The fit felt narrow and tight. It was not comfortable and I didn't want to run another step. So, on a cloudy day with 329% chance of rain, I head out to FF in Soto on a casual Friday morning around 11 am....parking is difficult to find at this time...and find my way into FF. I was immediately greeted by Eric with "how can we help?" I was ready - blah blah blah and yada yada. He let me talk in every imaginable circle and asked if he could look at my shoe. I'm like - my shoe...? Oh gosh, please don't judge me!! He looked at the sole carefully as well as the interior. He was able to immediately assess my pronation. We sat down and he looked at my foot (my un-manicured foot as I can't keep polish on to save my life) and he assessed my foot. We then stepped over to the Foot ID and we went over the results in detail. I was certain I wasn't going to hear anything I didn't already know....wasn't I wrong! I learned my instep, heel width, arch, toe spread, had I been wearing the right shoe....etc. I'm a neutral with a tendency to step on the outside of my foot - allowing growing pressure on my heels and the side of my feet. He brought 3 pairs of shoes - Brooks Ghosts 11, Hoka One One Bondi 6 (hmmmm unh-uh) and NB 880v8 (yayyy I've been eyeing and researching this model.) Eric put my shoes on, tied the laces and encouraged me to run in the store or outside to get the feel of the shoe. Ghosts - felt the same location pressure, Hoka's - ehhh I feel like I'm landing on the bottom of my foot, NB's - same location pressure...back to Hoka's - these are the ones!! The best part - I can return the shoe within 60 days of purchase. I had my first Hoka Run Saturday - what a different feel. I absolutely love my shoes. Thank you Eric and Fleet Feet!
May 2018 by Debra F.
I needed a good pair of sneakers after my knee replacement surgery so I stopped in and was very happy with the selection of shoes and the knowledge of the staff. Kyler was super helpful and knowledgeable. No high pressure tactics just totally concerned with finding the right shoe for me. I highly recommend this place if you are looking for a new pair of kicks !
March 2018 by Steven Kellett
Great store. Great staff. They sell Altras, so you know they’re Awesome
February 2018 by Jeff Wagner
Visit my local shop in Sacramento
California regularly, but was running in Orlando and forgot my glide, Thanks Fleet Feet crue !!!
January 2018 by Thomas Chippindale
Absolutely fantastic shopping experience. Staff was extremely pleasant and helped me find the perfect shoe just for me. Overall one of the best shopping experiences I’ve ever had.
October 2017 by Gerardo Solorzano
I'm recovering from a fracture, and I needed shoes that support my feet properly. I went in there wearing my medical boot, I didn't know what to expect.
Staff was extremely helpful. He measured my feet and found me something that fit perfectly.
Shoes are pricey, but it's well worth the money. I feel like I'm walking on clouds, which is good considering I limp without shoes. Very happy, thanks again!
October 2017 by Josh A.
Possibly the best customer service I've experienced, ever. I went to fleet feet looking to find someone who knew about running shoes, would analyze my gait and feet, and provide me with exactly what I needed, and that's what I got, plus education on shoes and feet, and one of the warmest, nicest customer service reps I've ever spoken with. The shoes they recommended me are night and day better than what I was running in prior and after purchase, I compared their prices to amazon and they are exactly the same. Great experience, this company should be proud.
June 2017 by Patrick Rascoe
Great staff who know what they are doing and know how to do it. Their wonderful attitude welcomes everyone. Please shop this Fleet Feet.
April 2017 by Stephanie B.
I love shopping local and I stop in Fleet Feet whenever I need to restock on some running goods. They carry popular running brands and have all kinds of running gear. From headlamps to compression socks to running belts you will find what you need for your next run. The store is very clean and well organized and the staff are friendly and helpful. I wish they had a little more inventory but I always find what I need.
April 2017 by Christopher O.
Fleet Feet was recommended to me by many of my co workers who have foot problems and need to have the right running shoe for their challenge. In the past, I just bought shoes at the outlet or mall. My podiatrist told me to buy a certain brand over a certain number but I found out the numbers change each year so that might not be the best method. Getting a pair of shoes that fit properly is very important and the staff at Fleet Feet impressed me with their knowledge and friendliness. I went with a co worker one day after work and Grace was working in the store along with another woman. I explained my current challenge with my feet, legs and back... talked about where I wear my sneakers.... my physical activities, etc. She then recorded my walk using a iPad and showed me how my walk was effecting my back. Lucky my ankles did not roll in as much as I thought they had and she was able to narrow my sneaker selection down to 10 different types. I tried on each one and walked. We looked at how my pattern improved or got worse. I know my podiatrist wanted me to invest in inserts for my arch but Grace showed me 'Super Feet' inserts which do the same thing for a fraction of the cost. After almost an hour and a half, I found just the right sneakers that felt great and I could already feel the difference in my back and legs. The only challenge was I did not like the color (grey... blah!) and asked if this model came in any other color. Lucky for me, it did come in a fun blue with neon green... but she did not have my size in stock. I felt bad that I wanted this colorful sneaker but might walk out without buying something. Grace came to the rescue and said that they could order the color I wanted and just have it shipped to my home for no extra shipping fee! I might have to wait a few days for the order to arrive but I would be getting what I wanted and they got a sale. The whole experience was very nice. Grace took the time to help me find the right shoe for my challenge and lifestyle. Even the other sales woman joined in and was able to help me choose the right one. Now granted, these sneakers cost about a third more than I would normally spend on running shoes but it was worth it. I do recommend Fleet Feet Sports if you are a runner and want sneakers properly fit. I am not a runner but used to walk many miles each week. For the first time in over two years, i finally feel I will be able to get back to my walking and improve my health. Enjoy!
March 2017 by Stacy F.
Really you will love this store if you are a runner. Otherwise, you may wanna skip this location. It's a runner focused store, and all their products are pretty much geared at that theme. They have tons of running shoe options, and are able to order some in for you if they don't have your size / preference. The staff is really nice and helpful. Being runners themselves, really helps them to understand the needs and wants of avid runners. I am working my way back into half marathon shape by the end of the year, with a goal to run one on my birthday, like I have the past four years. With their understanding of running, they are able to give good advice on building endurance while also staying healthy. This is also a popular spot for marathon races to have their bib pickups. I've had several races that this is the spot to grab your stuff. Which is smart, since they sell the things you'll need to make it through the race. Overall: A Helpful and knowledgeable staff helps keep this place at the four star level for runners!
February 2017 by Sharon C.
Not sure what I feel about this place. It's located in such a random spot as if this area of Sodo desperately needs as shoe store there. They carry mostly running shoes so if your not a runner, I wouldn't waste your time. No options for other athletic types. Bummer! They do carry limited workout clothes as well. The staff is nice and they seem to have good knowledge of the shoes.
January 2017 by Mark C.
Jason did a fabulous job assisting me And my friend with some new walking/running shoes. Never would have thought we would have been so long but hey we both feel like the fit is PERFECT. And well there was two of us to deal with! Also picked up some of this toe slickem and special socks for keeping any between the toe blisters away. This place was great.
November 2016 by Juanita C.
A runners dream store! Any type of running accessory or gear you may need for all levels of runners. Ive bought two running shoes from this store, the staff are very helpful with finding the best sneaker that accommodates your needs. They let you explain what type of shoe you are looking for, can let them know what exactly you are training for or how often you train and they'll give you options. I usually only have to buy one pair of running shoes a yr so don't let their prices deter you, they have deals and their merchandise last for what they sell for. Look out for their running community events such as weekly yoga for runners, and pub runs...youll get a chance to try some of their running gear while meeting other cool runners in the community.