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January 2024 by Alan Gastón Sussi
Tommy was very helpful and took time to answer everything.
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December 2023 by Munir Feres
Great service, but things are quite expensive
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November 2023 by Amin Akhundov
Never liked GameStop locations, but this one is the worst one so far.Came to pick up my Nintendo Switch after receiving the confirmation email that my item is ready for pick up.When I arrived, there was a long line of costumers, which I didn’t mind, obviously there are busy times at any store.There were 2 employees, one of them who spoke Spanish was actually doing work and helping the costumers at the register. However the other employee who called himself a seasonal worker, literally was standing next to the Hispanic employee and doing absolutely nothing, literally breathing air and counting imaginary birds I guess. Once he asked the customer in front of me, what can he help him with and after taking a look, he said that he doesn’t know and cannot help him because apparently “he is a seasonal worker, and they don’t let him do much”I was the next in line when he asked me, how can he help me? I explained him that I’m here to pick up my Nintendo switch. I showed him the order confirmation. He took a look at it opened two drawers behind the register, and said that he cannot find it, and that he doesn’t know where it is so I would have to wait for the other guy to assist me, meanwhile the person who is behind me walked up to the employee that is actually helping and I had to wait until he was done answering all costumer’s questions and proceeding their order.Only after the person that was behind me left that the Hispanic employee could assist me, all he did was take a look at confirmation number , walked to the other side of the store, got my Nintendo Switch and all the papers that come with it.In the end, something that was supposed to take me 5 minutes of time took 25 minutes. GameStop has to learn to respect their customers time!
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November 2023 by Ali
Tommy, your customer service is outstanding every time I visit the store. You are very knowledgeable and make sure all my questions are answered before I leave the store. Thank you for that! The store is also very much so well kept ! I’ll be back ?
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October 2023 by Shanna S.
This location was great, and had everything we needed! And the customer service was fabulous :) My little guy was worried because the location was no longer in the mall, and he had saved up his dollars to buy his favorite game....but this was only 5min away, and saved the day!
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September 2023 by Mike Bailey
Yes GameStop had the PS5 game for I to play!
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August 2023 by Charlie Martinez
Danny was so helpful and great!! Helped me with my New Switch!!
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July 2023 by Flores Joel05
Great place the guy with the shining force shirt helped me a lot thank you. I recommend this place.
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July 2023 by Alex Vaz
Penny was no help couldn't get his computer to work just looked like he was ready to leave get better staff buy games shouldn't be this hard
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June 2023 by JC Mounduix
My favorite GameStop. I don’t know if it’s luck but I always find what I’m looking for and it’s never crowded.
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April 2023 by Trevor
Tommy is an absolute Dillard. Rude, stayed on the phone talking with another employee the entire time we were here - even during checkout, barely spoke to us. Was very happy to go next door to Coliseum of Comics and spend my hard earned money.
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March 2023 by Jeremy L.
KUDOS and Thank you so much to Danny for superior quality customer service at Gamestop at Millenia. He helped assist me with my purchase and even offered a military discount. He is super friendly and very professional as well as honest. Please stop by at this location near Millenia Mall.
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January 2023 by Chris Parker
Went to the store to buy Zelda which is advertised online for $40, but it get to the store and it is $60. They tell me if I want it for $40 I have to buy it online and come pick it up another day???? Even though I am already at the store..... and they have it in stock...I left and walked across the parking lot to target and bought it the same day. GameStop is a joke.
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December 2022 by Jamel Williams
Place is ridiculous, a million people in line & only one worker ringing this up Ive been in line for 2 hours, they need help, please hire more workers.
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November 2022 by Brian Bertrand
Got tired of waiting while the only employee working talked with someone he had already checked out about games they liked. While a mother with kids was waiting in front of me to check out. So I put my purchase down on the counter and went to spend my money on the same item at the Target next store.
