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August 2023 by Sally Yassa
The entry system is pointless. They don’t let people in even though the shop is empty. Upon entry they split my family in half which makes no sense. Above all staff are not friendly at all!
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August 2023 by jose hernandez
Inside is completely enty and the line outside is ridiculous I'm very disappointed ?
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August 2023 by Luis Meléndez
Awful service, they only let 25 people go inside store at the time
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July 2023 by Google user
Clearly texting for Gigi is more important than her job. She left customers at register in the middle of checking out while there was a long line at the register. Multiple people left without purchasing the items there were in line to pay for due to this, including myself. I used to shop here a lot but never coming back. Make sure you have lots of time to waste standing in line if you come here. For Management you can pull video from 7/10 at 1:10pm
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July 2023 by A K
Clearly texting for Gigi is more important than her job. She left customers at register in the middle of checking out while there was a long line at the register. Multiple people left without purchasing the items there were in line to pay for due to this, including myself. I used to shop here a lot but never coming back. Make sure you have lots of time to waste standing in line if you come here. For Management you can pull video from 7/10 at 1:10pm
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June 2023 by Giovani Alba
DO NOT COME THIS STORE- IF I COULD GIVE LESS THAN A 1 star I WOULD.
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March 2023 by Giovanni Sanchez
Unfortunately this place gets a 1 star. & the 1 star is directly for the manager on duty on feb 07, 2023 morning shift. For starters I ordered some things online and decided to exchange one of the items in store for a different color. After waiting 10 minutes and so much confusion I was told all they can do is return the item and that I would have to purchase the new color one. When I asked why I was told that’s how the system works. I’ve been in retail a very long time and I know the only concern they cared for were their store numbers. When I explain some things to them all of a sudden they wanted to do the even exchange after tellingMe they couldn’t because of the system. Moral of the story you shouldn’t lie to your customers who shop at your business all the time. Very disappointed at the manger skills provided here today and decided just to shop online and do my business elsewhere.
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January 2023 by Steven Rubio
be aware from the big advertisement 50% all store I try to purchase I cargo pants from summer in the winter and it was in the clearance rack and when I get to the register they wanted to charge me full price and there is another rack with 70% off with kids close and same thing the register wants to charge me full price there is no discounts here . They just want to play with your mind to think your saving money this was on the 30 all other big chain malls offers you discounts even without you asking . just with a simple email address DONT Believe in fake discounts
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December 2022 by Wissal Tourougui
2 cashiers for almost 30 people waiting. After 40 minutes waiting in the line, by the exit, we had to wait again because they didn’t take out the sensor for one of the pieces. And the worst is when you go home and want to try your watch that costs almost 70 dollars, you realize that it not working. Now we had to make the trip again. This is really ridiculous
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April 2022 by The Word Weaver
We had a very pleasant experience. The sales staff was helpful, maintaining a good balance being helpful when needed, but at the same time not overbearing and allowing us our space and time to browse and decide. Special thank you to Samantha who was kind and considerate, and helped my wife find articles she would be happy with.
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March 2022 by Maria Moro
The worst customer service that I’ve ever experienced! The manager lacks communication skills and simply doesn’t listen to the client!
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February 2022 by Sury Vargas
Excellent service .They welcome me at the door and helped me find the backpack I was looking for.Thank you
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December 2021 by Lior Mi
Great store and service.Samanta helped me a lot
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December 2021 by Jeb Inc
The managers there are rude and disrespectful and curses there customers out in Spanish they have bad communication skills and literally fires their employees for no reason the most unprofessional and unorganized establishment I’ve ever been too and store is always hot!!!! I DONT RECOMMEND
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December 2021 by Nathan TheOne
The leather jackets all smell like fish management won’t do anything about those jackets and continue to try to sell them