January 2020 by Kathiusca Morales
I had a horrible experience today at this location. They had a pair of shoes that I wanted in the clearance section. The whole area had a sign that clearly displayed ?6.99?. This pair of shoes were the only one left and they were also slightly damaged on the bottom (probably overly tried by customers). As soon as I took them to the register to pay, the young girl on charge told me that these shoes were 40 dollars (regular price) and not 6.99, like it displayed on the sign. There is no way those shoes could be regular price since it was on the correct spot as displayed on the sign, including the fact that they were damaged. They only offered me a 10 percent off, which I found ridiculously unacceptable. I believe they should had honored the price that the sign displayed. In the end, I left with no shoes and also feeling deceived.
November 2019 by Tina Daisy Monismith
I had to pay for my own bags plastic or cloth. I had two transactions due to how much my girls bought for school. Charged me for my bags! I buy your products but you have the audacity to demand that I buy a bag?
October 2019 by Rebecca Hymes
My oldest son and I often shop at H and M. We find affordable but quality clothing for both of us. He enjoys the shorts, tees and hoodies. I like the inexpensive tanks.
September 2019 by Brendan LaRocque
They don't jack up the prices on clothes that cost very little to make like how many other clothing stores do
August 2019 by lightnight vampire
My favorite stores to relax, shop and just have some time with myself
August 2019 by Zer0GamEs O
Prices are really good and you can get a lot of outfits with everything.
August 2019 by Emily Ann Cancel
Love their clothing! I also love their sales.
August 2019 by Ramon Ruiz
They have literally "winter clothes " here in Florida and still summer time â?â???. I lived 16 years in Maryland and now 4 down here and even in the winter time you don't need that heavy duty winter clothes â?â???
July 2019 by Princess Nelson
I truly love this place. No matter which state I travel to, I hunt down H&M.
June 2019 by ItsJess_ Mii
Very disappointed that i can?t return a item i purchased because the cashier gave me the wrong receipt . Definitely unfair. I shouldn?t be penalized for the mistake of your employees.
May 2019 by Belicia Rivera
I love the outfit here but honestly customer service really sucks online and in Person. Bought a jacket online and they shipped the wrong one order it again and they shipped out the wrong size again got charge twice for it. So it was $120 all together. Took forever to return due to my receipt saying a different size. Cal customer service about the problems I was having they kept giving me the run around finally to keep me happy the sent me a 20% off of total perches that doesnâ??t expire. So finally after 6 months of just avoiding the store finally give it another chance. Found a few clothing I like wasnâ??t bad. Show the guy my coupon and he wonâ??t accept it. He kept saying itâ??s an old coupon. I explain there isnâ??t an expiration Date nor dose it say online only. He still wouldnâ??t accept it at all. So finally call customer service to see what we can do because honestly didnâ??t like how I was being treated once again. They just say well it is an online only coupon. Which when I first got the coupon I already explained to them
May 2019 by Jessie W
Very disappointed that i canâ??t return a item i purchased because the cashier gave me the wrong receipt . Definitely unfair. I shouldnâ??t be penalized for the mistake of your employees.
March 2019 by Carrie Colleen
Both my teenage daughters love this store.. trendy clothing, decent prices, always something new to find. Staff can be hard to find but are helpful.
February 2019 by Lyndon C
They actually offer good clothes at decent prices. Best to catch the sales as well when they are on since the clothes generally are nice. They have several departments and are located near one of the main entrances to the mall.
February 2019 by Stacy F.
An A-OK location with the types of things one expects to find here. It's a larger location with a lot of merch. They are mostly clean and easy to shop, with a few chaotic sections here and there. This one is inside of the 'newer' wing of the mall, and is one floor. I've found a few things here from time to time, they are good for accessories shopping for conventions where we want to dress up, or dapper day items. Staff is mostly only at the registers and they are just okay with friendliness. It feels mostly like they are just trying to get through the transaction and move on. Overall: B- An okay location with the regular merch and vibe you'd expect.
July 2018 by Genevie Gow
The public play area for kids are fun!
July 2018 by Shawna Beleckis
It gets hot in Florida, so when you need a cool break from our Outlet Malls, head to the Florida Mall. A good mix of shops for everyone in your family!
March 2018 by Britney M.
Terrible service. Every cashier in this store could use some more training because they never seem to know what's going on. Incorrect signage about sales & employees response to it is simply "I'm sure something over there is on sale but it's not this". H&M clearly has very low employment standards
January 2018 by Lisa Lisa
Clean, organized and professionals running the place. Met a handsome good smelling fella who has an amazing smile and great personality a few years back and he STILL there with same attitude! Because of him I continue to shop at this location. Customer service is everything! Thanks Joey â?º
January 2018 by Garcia Garcia
I love the store but this location is too small. The ones in NY are much bigger.
December 2017 by Brian Boulden
Plenty of stores & people watching. Great food court. But like other Simon Malls this extremely large mall has no cell service and internet is a joke. This mall is a major incident waiting to happen
December 2017 by Sabrina Cipriotto
Cool clothes at good prices.
November 2017 by Toprollking Production
Really good and clean store,even after Black Friday the entire store remained clean and organized. Employees are helpful and not annoying. All the clothes are great with reasonable prices. Definitely place to stop and shop!
July 2017 by Owen Santo
Great location for shopping with great deals and lots of parking.
December 2016 by Nancy M.
Oooh look....an H&M store. Wait, I thought this was an H&M store. Not a lot of variety in here but the prices for the trendy items is worth it I guess.
December 2016 by Cheyenne M.
Was sold a pair of Period blood stained jeans unbeknownst to me yesterday. I actually put these jeans on my body before I noticed the stains. My skin is still crawling. Check your clothes before you buy.
September 2016 by Boon C.
Not the fancy one among the H&M I have visited. I have been to so many H&M including the New Orlean French Quarter with two level with beautiful stair case. This H&M is plain as you can said. One level with limited good. The store clerk is friendly. The display can be a bit more interesting. I have seen many other H&M display better than here. Their clearances is in good price.
June 2016 by Jess H.
Every time I come to this store it's a hot mess. I love H&M for their trendy and affordable clothing but the employees are always slacking and I don't understand how they can only have one register open in the women's section on a Saturday. The lines for the register and the changing room can get pretty crazy. This H&M has two floors and is pretty from the outside. I like that it's accessible from he outside of the mall and their fitting rooms are a decent size and have pretty good lighting.
January 2016 by Lisa C.
I loved the new look and feel as I made my way through the store with my daughter yesterday. It's been awhile since I last visited this H&M. It reminded me of a GAP store where all merchandise is somewhat in sync as far as color scheme. On one hand it was a bit bland but on the other, intriguing nonetheless. The dark walls and floor mixed with the bold ceiling and wall lighting gave a nice contrast to my shopping experience. I felt like I was in a maze, on the hunt, waiting to discover something I wasn't even aware I was looking for. In the midst of the cat and mouse kind of play I did however, stumble across the pair of black sheer tights I went in the store to look for. Two pair of tights for $5.99 wasn't a bad price, and the accessories my daughter found completed her look for her birthday celebrations to come. I didn't get to venture to the top level where the kids selections are but I did spend some time in the business casual section, which is a favorite of mine. I bought a couple of pencil skirts and a cute rose colored blazer that would complete any of my winter looks just fine. Overall, this H&M offered one of the best shopping experiences I've had with them.
August 2015 by Cipriano M.
I was here on 8/10/15 in the afternoon. I came here to turn in some bags of clothes to receive a 15% off coupon for my next visit. The staff was friendly, but were so slow here. I waited for like 5 minutes for someone to help me and wait for the coupon. From here, I looked at the selection of clothes. I felt discourage because there was nothing that I liked here for me. The men's section felt so small compared to the ladies section. Overall, I was not impressed with this H&M store. I wouldn't come back here.