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July 2023 by JJ Sparrow
Great customer service in the jewelry department.
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July 2023 by fritz meusal
The "Penny" has always been a great place to buy great affordable clothing. I gave this particular JCPenney only four stars because of its dying location. This mall is dead but the store seems to be grasping on for dear life.It has the same fantastic clothes lines as the other JCPenney's, It's the atmosphere that's missing.
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May 2023 by josh
can’t get anything for a penny.Idk if I should blame inflation or the store
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April 2023 by Narita Raghubir
I love this location and the ease. The selection is great and so are the prices for those fast finds. Quality of JCPenney is always good too. The only thing is that there are not enough staffed cashier registers anymore. I understand many abandoned this entire mall though. Sad to see. I'm happy JCPenney remains here. When I need good dress shirts and pants for work in a hurry - I can always count on this store.
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April 2023 by Mr C from Whimsical Laboratory
Prices are high. I could not find one employee to help me look for a shirt or Jean size. The boys section had a blower to take out air moisture like the ones the carpet cleaners use, and the smell of Mold/Mildew in that area was very strong. I had to leave with my family because we were all coughing.This store needs better management. The adidas section was offering styles that are not new and very high price point. You can get better prices at any Adidas outlet with lower % at a better price.
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April 2023 by Rose Tanner
Penny stands strong, and the sales are swell . The perfume and makeup sections offer chairs that are very comfortable.
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February 2023 by Paul Grybowski
Lots of sales. Very few sales people. The old dear is showing her age but it's still JC.
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December 2022 by Clarice Anderson
Yes I shop at JCPenney's at the West oak Mall all the time Sharon and the shoe department she is the best and she deserves a big raise the way she really takes care of the customers I could go to her and order offline and everything comes back correct my name is Clarice
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August 2022 by Mary Cheney
We're from Michigan where my sister retired from Penny's years ago. This facility in FL is very clean and pretty well stocked. Hope they can hang on, what with all the store closings all over.
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July 2022 by Steve Luke
I grew up shopping at JCPENNEY, and have always loved it. In the past number of years, however, it is obvious that they are struggling, AND I can no longer afford their prices for men's clothing. The store was neat and clean, fairly well stocked, with helpful staff (when we could find one). It is a shame to see a store with such a rich history deteriorate so. Very sad.
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September 2020 by Andrew Beard
This location is having a going out of business sale. Found some pretty good deals here, but don't count on air conditioning to help you stand in the limited check out lines! Come early, wear your mask!
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September 2020 by jesse wilky
All employees are wearing mask and are keeping a social distance.
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September 2020 by Vivian Laboy
They were very nice in the store...
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September 2020 by Eric Flores
JCPenney is having their closing sale and i made some purchases. I went to use my rewards and was told they were not accepting rewards. I understand the store is closing, but they should still honor their osn rewards program. So disappointed.
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August 2020 by Heather Barbie
This store smells moldy even through your mask! Upstairs air conditioning must not be working, it was extremely warm and stagnant up there. This store is closing so everything was on sale. However the "sale" price of 70% off seems to be a normal price. So, not sure why this is considered a sale. Also totally understand why this store is closing. Goodbye and good riddens. Gone are the glory days when my grandmother would purchase all my Christmas gifts from J C Penny's.
