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February 2024 by Shadow Katz
What a night. I ordered one single item at this location for Curbside Pickup around 9pm. Minutes passes by, nobody brings my order. I called three times on the phone to see if there was anything wrong, since it has been half an hour and nobody has brought my order. By the window, I see this "manager" (lady on the photo) laughing, talking with other coworkers, and even playing with an employee's hair. Clearly they were "busy". After waiting and waiting, I decided to go inside and ask for my order. No one is at the counter. Manager and other employees are in the kitchen and still talking and laughing to themselves. As soon as the manager notices me, she rolls her eyes and continues to keep chatting with the coworkers.When I call her attention, and ask her if someone was going to come to the counter because there are people waiting. And as soon as she comes, and I tell her that I have been waiting for half an hour for my order, she storms off, calling me the a. hole word. I have always been a respectful person, I have worked customer service as well, and never in my life I would insult a customer just because they are literally asking a simple work related question. Obviously I got upset due to the fact that she is the "manager", and thinks that is okay to call customers a. holes even tho they already paid. To make matters worse, she would not give me my order which magically got completed, despite no one bringing my order. She continued insulting me on the kitchen, and it is funny, because after I asked her to repeat what she said to me, she decided to just hide in the kitchen and keep trash talking about me, like a child. I do not know this employee got the position for manager. But this conduct is definitely not acceptable. I showed her once again proof of my order, and since she decided to keep being unprofessional and not give me my order, I end up getting it myself.Surprisingly, when I got to the ice machine, there was no ice at all. One of the customers who was also waiting laughed and said "wow they do not even have ice". Not only this manager loves insulting customers but also does not pay attention on keeping the restaurant counter stocked, and ice machine filled. I hope higher-up management takes action against this manager that clearly hates her job. But there was absolutely no way that I was gonna let it pass after a MANAGER calls u a. hole just because I asked her about my curbside order. I am not surprised to see how other people have complained against the same lady manager. Higher management from this location should definitely remove her from manager position. I am also sending this complaint to corporate. This manager lady is unprofessional and bad example for the company.
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February 2024 by Christina Lezin
Went to drive thru, got hotcakes and sausage. I usually ask for extra syrup meaning 1. Drive thru boy say .35 cents. I'm like for what. I have never been charged for 1 syrup. Its a shame. Dry as them pancakes is 1 syrup doesn't. But if I haven't been paying I'm not about to start now. And just cause you say have a good day and slams the window doesn't mean you was respectful.
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February 2024 by Andrea Méndez
The worst Mcdonald’s ever! they always give you uncooked
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February 2024 by Rodrigo Neves
Slow service, block of cheese missing, 2 nuggets were missing from an order of 20 and the employees were rude.
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February 2024 by Jucirley Rocha
Parking: VoluntaryWheelchair accessibility: Yes adaptable
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January 2024 by Cousins Grimm
Hands down the slowest McDonald’s I’ve ever been to. I was in the drive through for over 20 mins after standing in the lobby for 10 mins with no one acknowledging people standing in line.And pointless to use the mobile app, 2 times I’ve used the mobile and my order wasn’t ready.
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January 2024 by Damaris
I've been waiting over an hour for my food which is only two large fries, a mc double and a
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January 2024 by LORENZO BAZZO
No one on the cash and no one helped
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January 2024 by charbel klaib
Super busy but friendly and welcoming; unlike Zaky’s next door.Food was freshly made and prompt. She brought it out to us.
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January 2024 by Steve White
Wish I could give this place 0 stars. Do not order delivery from them. They decided to tell my drivers that the food was gone when they decided they wanted to close early. Now I'm having to fight Uber Eats to get a full refund because these clowns just didn't want to make my order. Wake up call to start eating this garbage, anyway. This isn't the first time having issues with them but definitely will be the last
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January 2024 by Carla Sanchez
My burger had a large metal in it. It's crazy!!! My tooth hurts too much. They deserve a lawsuit. How could they not notice? It could have been a child who ate that hamburger, it's too
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January 2024 by Aline Faria
Terrible experience in this one mc Donald’
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December 2023 by Krystian Rzemieniecki
I am utterly disturbed…..I have not been able to sleep since this happened. I ordered their 10 piece McNugget and when I received the order I came to the realization that I did not receive the sweet and sour sauce that I requested. When I went into the restaurant chain to ask for some sauce I was greeted by a man in his mid 30’s at the register. I politely asked for the sauce when the man at the register asked me “What are you gonna give me in return?” Then he proceeded to wink at me and bite his lip. I said excuse me, and he proceeded to tell me that he always gets his way and that I’m not leaving without giving him some “McPussy” I stormed out of the restaurant and as soon I got into my car I saw him stroking his private parts through the glass next to the Ronald McDonald poster. I drove away from the chain disappointed because I still had not received me sauces.
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December 2023 by BBBtentacion
12/20/23 @5:15pm I came to the store and was waiting to order at the counter I waited over 7minutes and still nobody came to the front and it was more than 5 people waiting. Staff is rude and love cursing like I couldn’t hear. They were rude to the Spanish customers and didn’t give any respect to the people who keep you in business. Poor staff poor food poor experience. I lived in this area 10+ years and will never spend another dollar in this establishment. Nice location garbage service all across the board
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December 2023 by Rafaela Ouverney
I went to McDonald at 4075 Millenia blv Orlando Florida and I ordered 4 McFlurry. I used the self-service machine but it didn’t gave my receipt. The attendant came back with 2 ice creams only and then she came back to her cellphone.I told her and the manager that I ordered 4 McFlurry and I showed her in my McDonald app ( because I used the code from the app) and I also showed in my bank account that I payed $17,50!But the manager told me that she couldn’t do nothing for me even than she saw that I payed for the 4 Icecreams! Unbelievable!So after many stress and humiliation in front other people and my family, another person came and printed my receipt from the system and saw that I ordered 4 Icecreams as I told so!This is the second time that something like that happen in this McDonald at Millenia, last time the guy saw that I was right and he fixxed at the same time and apologized. But now that manager, I think her name was Natalia, not sure, but it was the manager that embarrassed me in front of others and no apology at all! I will never come back!This happened on Dec 16, 2023.
