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September 2020 by Emanuel Bermudez
Do not schedule an appointment online with these folks for this location. pre scheduled an appointment online 3 days in advance for an oil change I got the confirmation and the scheduled date and time in my email. the day of my appointment they sent an email saying they would not take me because they had no spots available. I called the store to see why they would not be able to service my car and was greeted by a very rude employee (George) that pretty much said that he doesn't know how the online appointment system works and he had no spots available. so if you did not have an appointment available maybe you should give customers a heads up maybe the day before that you won't service their cars so they can make different arrangements no wonder this place has a bunch of 1 ? reviews.
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August 2020 by Gerry Fletcher
Unexpected car brake ABS issues while traveling. Called the Alfalfa service location and spoke to George. He was extremely professional and informative. When we arrived George went the extra mile and helped us unhook our trailer, then took our vehicle in quickly. The service center replaced the ABS sensor and the worn tires and old battery. Very happy with the service. Maybe not the cheapest in town, however to do get what you pay for. Charges were concise and explained upfront. Very happy with the work, honesty and professionalism. Thank you George!
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August 2020 by farah qaqa
My mom went there two days ago to change my car’s oil, they messed up the lid (most likely but I still don’t know for sure as no one is able to tell me) and ended up firing the car in the middle of the 417 highway, oil is leaking all over really fast and making a smoke. The car then shut off and every light turned on from check engine to e verything else. I had to go look for my mom at 12 AM with kids in the car and call triple A to activate a membership and tow the car. Cost came out to $136.90 just to tow the car. FYI my car is a corolla 2017 bought it brand new from the dealership. The next morning I called them telling them, they towed it to their store and since yesterday no one has given me a straight answer of what happened what kind of mistake they did. I keep calling to ask for an update and nothing. Now I just called a lady answered telling me the manager is busy, and he told me yesterday he’ll call by the end of the day (meaning yesterday) or first thing in the morning, didn’t happen! I wasn’t even able to talk to him. Now I’m ubering to work and renting my co-worker’s car for $25/day. They didn’t even offer reimbursement for what I’ve paid so far. It’s the third day already and I still don’t have my car, don’t know what wrong with my car, and paying to get to work either uber or renting my coworker’s car.
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July 2020 by Summer Owen
Midas is by far the BEST PLACE to take your car. I’m currently a college student and know little to nothing about cars but Midas employees (before covid) would take me back to my car and explain what was needed and why (and they would show me). I didn’t believe I needed a air filter because other places will show you a fake one but he pulled it right out of my car in front of me. Midas CARES. They know I’m a college kid and try to make me pay the least possible and help with coupons. They are way cheaper too! My boyfriend got a transmission quote of $360 and Midas quoted him $130 (or close to that before tax). The people are SO nice. I have been here numerous times and Midas if you are reading my review Logan needs a raise ! Overall, take your car to Midas and you WONT regret it !
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July 2020 by Michael Snelgrove
Logan was exceptional! The supplier had an issue with the muffler ordered and Logan ordered from another supplier and got it here fast and called me to tell me it was here. Super customer serviceVery nice and friendly. I would recommend this Midas location to anyone. They are fast, effective and have good prices. Two thumbs up! ??
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July 2020 by Carly Schuster
I’ve been coming to this shop for years now and through 3 different vehicles. They always provide great service and bring me out to my vehicle to physically show me what they’ve done, what they’re talking about when making recommendations etc. and when they do recommend additional things that may need to be addressed they’ve always been honest with me about whether it’s urgent or if it’s just something to consider or keep an eye on instead of trying to scare or bully me into spending more like I’ve had other shops do in the past. I don’t see myself taking my car anywhere else in the near future.
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July 2020 by Hali Thompson
They had a great promotion going on for oil changes and it was really refreshing that they didnt find all kinds of extra charges to tack on, very honest and did a good job!
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July 2020 by Gia L
They aren’t honest people. They just want your money. I was going to fix the catalytic of my car they wanted to charge me 1,000 for that, every time I visit this place the price is more than $ 800 for something simple. I went somewhere else and it cost me $ 300.
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June 2020 by Rachel Lea
STEER CLEAR! Went to get a tire rotation and oil change. They told me it would be $50 for tire rotation and oil change. Ended up paying $50 but found out after I paid that he hadn’t even done the tire rotation only the oil change. He said we couldn’t do the tire rotation because your tires are bad but my tires are perfectly fine I just had them checked. He tried to charge me $500 to replace them. Also when I first walked in he told me I didn’t have an appointment even though I had called and specifically talked with him and made the appointment. And he said “well you better hope the people that actually made appointments don’t show up”. Overall they were rude and unprofessional. He acted as if I left without changing my tires then I was gonna be very unsafe and potentially not make it to my destination. The tech seemed like he didn’t know what he was doing and the guy at the front desk had to talk him through how to do an oil change. Don’t go here. Very bad service and complete waste of time and money.
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June 2020 by Nicholas Le Fils
Great shop! Fair prices and great quality work. George is the manager and he runs a tight shop. He is nice, honest and straight forward. I definitely recommend.
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May 2020 by Scott Morin
Fantastic experience. Friendly, courteous with great pricing. Showed me exactly what was wrong with my car and explained in a way I could understand. Highly recommend!!!!
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May 2020 by Dan Oberle
Great costumer service. They were able to fix a jacked up exhaust on my truck and were super professional during the repair. Amazing service.
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May 2020 by Jonathan Richards
Very pleasant to deal with and knowledgeable. Great service. I will be back!!!
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March 2020 by Kobe Burch
The staff here is very rude. I came here for just an oil change, and watched as one of the workers said they were done with another car because they couldn’t find the keys. The customer said they were in the cup holder, before the man behind the desk said “She’s really busy out there you need to calm down.” Other customers walk freely into the shop area, even though there’s a sign on the door that says you legally can’t.
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March 2020 by Cameron Andrus
They were very helpful and there prices are good. They also give very good insight on your vehicles future needs
