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January 2024 by Jonathan Torres
The atm steals your money . I tried deposit 100$ and it’s said that 2 bills were not recognizable and never return it .
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January 2024 by Alisha Thomas
The teller put my money in the wrong account on purpose the African American lady and how when I didn’t swipe with that card! Just ridiculous
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September 2023 by Kera Pederson
Tonya at the first desk when I walked in was very kind and helpful. She helped me with a cashiers check. In and out in less than 5 minutes.
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August 2023 by Carlos C.
Terrible service. Had requested (2) separate cd's over the phone. They followed the directions on one but placed the other in a low interest savings account. They refused to own up to their mistake. Took ALL my savings out except for cd. I'll take that money out as well at maturity. Do NOT recommend.
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August 2023 by Lily Plaza
Horrible, horrible! Very poor customer service and poor skills.
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June 2023 by Cedric James
So apparently there is a new policy that they don't cash checks not unless it's a navy federal check, not sure if that's all banks all over the place, but normally if you have an account you can cash checks.
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June 2023 by Fannie Porter
Outside ATM use only. Never been inside branch
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May 2023 by Diana Garcia
i came here to order a new credit card cause mine expired. they completely disregarded my request and gave me a new DEBIT card instead. Then i told them i didn’t need a debit card but a credit card. they carelessly told me they’ll order me one and dismissed me. they never completed my request. not very good customer service.
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March 2023 by iisha clements
The lady at the front was rather curt, compared to the other two locations I've visited. I was only picking up a money order in the amount of $1100 and was badgered for my ID and bank card. She then used a light to check my ID. I thought this was absolutely bizarre because I'd just picked up a money order earlier than week (for $3500) at the location by the mall and I wasn't asked for my debit card, nor was my ID checked like it was fraudulent. When I mentioned something about it, the lady had a rather rude reply. I hope I don't have to encounter her again. That was unnecessary
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March 2023 by Sheldon Dias
The clocks in the bank must be fast because the time on the door does not match the time they close. Post the time you actually close. For example, if it's 1:30pm, the door should not be closed at 1:23pm.
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February 2023 by daisy perez
Great customer service. Friendly staff .
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September 2022 by Russ Koss
I originally joined Navy Federal Credit Union in 1962. I went to apply for a loan 7 years ago at this location and they told me I was not eligible since I was no longer on active duty. And my children were still members.They were extremely rude and told me to leave their facility. I have never been more rudely treated by any business in my life
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May 2022 by P T
Its a very good Credit Union. The personnel is great.
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January 2022 by Jesse Eichhorn
Terrible service. Drive thru is a joke. Need more staff. Total circus. Who manages this location? You should be arrested because ur stealing money.
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January 2022 by Gregory Ridgway
Not the greatest credit union. When I was unemployed, refused to work with me with my loans. When I finally got a part time job, still would not work with me because I evidently didn't make enough for their program.
