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August 2022 by Mariel Lantero
Pep boys did an awesome job at replacing my tire covers. They were super speedy and helpful. Highly recommend coming to this location, the staff here is great.
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July 2022 by The Original Dust Bunny
The text reminder didn't have any address or phone number so I had to call several to find the correct store. The store that had my appointment never answered the phone so I went there since I had already called several to figure this out. The guy at the desk was not very helpful and it took forever checking in and checking out since I had to pry everything out of him. I needed tires and he didn't tell me what ones they had, I had to keep asking like how many miles are they rated for, on the cheapest he said 20,000 miles. I later said can I see a comparison since he would only answer a direct question with about 1 word. He turned the screen around and he lied to me, the cheapest tire was rated for 40,000 miles, same as the one that cost $80 more per tire. He kept saying "to be honest" and usually when people say that they are not being honest. You figure people are already honest but he wasn't. His attitude was that he was only there for the paycheck, didn't care much about anything else.
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July 2022 by Chelsea Pittman
I am new to the area and didn’t have a place to take my car when I needed two tire repairs. I was able to get an appointment for the next day and as soon as I arrived for my appointment, my car was taken back. Service was quick and had great customer service. Will definitely be coming back here from now on.
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July 2022 by Jason Walker
Rocky was amazing! Had my car towed after breaking down on I4 and they let me know when they started looking at the car and even kept me updated. I am very pleased with the service and will be using Pep Boys from now on.
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July 2022 by Taylor Barton
Fantastic experience! I brought my car in today and they were incredibly communicative, friendly, and hard working! My tire was fixed super quickly and I am very happy with the service.
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July 2022 by Robby James
The best auto service I've received in a long time. Very thorough job. They got me in and out right away. Couldn't give a higher recommendation!
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June 2022 by Cmon Cmon Cmon
I walked in and was talked to almost immediately. Big plus! He told me that it may take up to 2 hours but that is okay because I had time! I called them 1.5 hours later, came in to pick up the car and THE MAN even HOOKED ME UP! THANK YOU SOOOOO MUCH CARLOS!!!!!! Oh btw it was an issue with my tire. luckily it was just a nail and he was able to repair the problem. I recommend bringing your car here for any issue they are professional at the store!
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May 2022 by Luis Maldonado
I have always used a repair shop for things I can't do myself and I had a certain place I'd go to religiously. It's been years that I've been going there.I recently had to visit Pepboys twice at two different locations for some service that I was needing since my usual place is closed on Sundays.Pepboys made me a customer of theirs going forward from now on. They surpassed the usual service I get anywhere else and even at my usual spot. I'm actually very appreciative over the professionalism, expertise, and friendliness that they showed me.Carlos and his crew were awesome. Thank you guys for the customer service you practice.
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April 2022 by Jared Schlabach
Just what you want for car service. Convenient, fast, and friendly. I got a nail in my tire late in the day and I was able to set up an appointment online shortly after in less than 10 minutes for early the next morning. Was greeted kindly and my service was completed in under 30 minutes and it's nice to have my car back on the road so soon.
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March 2022 by Loudjie
Great service! Everyone was so helpful, I had my tires rotated and they popped in my new hubcaps. Love how great Carlos was, he remembered me and the issue I was having just from one visit. He even recommended a place to fix my keys, they’ve been broken for a bit. Happy customer.
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February 2022 by Keenan Britt
This place is a gold mine if you're trying to get your car fixed with the upmost excellent service. The time frames were always accurate, no corners were cut in the process of fixing the vehicle, and Nathan was a treasure to talk to. From Ubering me to the shop and back home for 2 days being a college student with no car, he found a way to make it happen. I'm only grateful that Nathan was the right man to work with. I'd highly recommend you get to know him and how much he cares about not only your car but also for you. Best car company there is and I'm truly graceful.
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January 2022 by Donna Montgomery
I was shopping around for 4 new tires, and let me tell you tires are not cheap!! I called the pep boys on 71 South Semoran to ask them how much their tires were, I talked to Andrew on the phone but when I arrived at the store to get my new tires I was talking to Karina and Andrew and they ended up giving me a better deal on the tires then what was quoted to me on the phone ,I am sooo happy!! I highly recommend this pep boys!! If your lucky enough to get a chance to talk to Andrew or Karina they can probably get you a great deal to!! They went above and beyond to make this girl very happy
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January 2022 by Jeffrey Phillips
Got in a few minutes early and was greeting by Karina. Excellent Service from start to finish. It was my 1st time here, after my original Pep Boys that I’ve been going to for years had closed, and I think I found my new location! Definitely recommend! ⭐️
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January 2022 by Ruth
Great customer service. Honest about time frame it would take for my synthetic oil change without an appointment. The only negative was I didn't receive an updated sticker showing when I need my next appointment. I also hope they hire more women at this location. It would help bring more balance to the work environment.
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January 2022 by rayza rivera
I must say Nat represents among the highest levels of customer service I have experienced in a tire service company. The information he provided us was beyond helpful. His responses to queries were turned around very fast. Answers were clear and were necessary detailed enough for my husband and I to make informed decisions quickly. Thank you Nat for the amazing customer service!!
