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August 2020 by Patricia Flores
Great store. Quality merchandise.
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July 2020 by Matthew Kotan
Very helpful staff.
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July 2020 by Katharine Di Cerbo
Very bad location. We took a 2 hour drive to this store in order to test out the furniture items we were considering purchasing. The store had none of the items we wanted to view and test, and they were not unusual items. The salespeople in the store were rude and unhelpful. It was clear that they wanted to make a quick holiday weekend sale and were not concerned with helping us find the right products for our needs. Definitely won't be back to this location.
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October 2019 by Paul Hudak
Always such nice things at PBK. We have purchased bedding, chairs, and many other items here. The quality is excellent, and the pricing is fair. Beware, they will spam your email like crazy if you give it up.
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July 2019 by Chris M
Their designs and product are great. The prices are reasonable for quality products. The problems is the product don't last. Bought two kids night lights for $35 each. Both malfunctioned after 4 months. Spent $200 on bed spread. The stiching came out after 6 months. Purchased a set of kids holiday glass. They faded substantially after the third or fourth wash.
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July 2019 by Karen Silva
I've bought two beds, two cribs, two changing tables, dresser, and all kinds of accessories over the past 5 years from PBK PBT PB and Williams Sonoma and this experience was awful. I bought a bunk bed online Sunday night and called to cancel my order Monday at 8am. They would not refund me the shipping or tax $255. The “leader†supervisor was extremely rude and did not care that I am a valued customer. The item has not shipped at all but I still had to pay the shipping and tax. I wouldn't buy anything from here unless you get free shipping otherwise if you return or cancel an order before it goes out you will still have to pay it. She was not able to give me a discount on another item and was short with me. They just lost a big customer.
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June 2019 by Arthur Barksdale
Store could use to be a little larger. It's very cramped inside.
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March 2019 by Stephanie Murphy
Fun store with friendly staff and adorable displays.
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March 2019 by Luci Daniell
This lovely place was a dream come true for my nieces. The furniture here addresses style, functionality, storage, and maximizing square footage of the home. The pricing is in line with the differences between various alternatives of product. I did consider their Pottery Barn Brand dolls to be somewhat overpriced, but again, the price varies from doll to doll so some are more reasonable than others. The staff was very friendly and welcoming.
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March 2019 by Gagan W
Poor customer service and bad experience.
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March 2019 by Mohessi Media
Bought a giant giraffe from them. Beautiful can't complain. The only problem is the price for their products is very high.
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January 2019 by Thiago C.
STAFF Very RUDE ! IF YOU GIVE A GOFT FROM THIS STORE, THE PERSON WHO IS RECEIVING MAY HAVE A BIG PROBLEM. If you give a gift from this store... and the person wants to return it... BIGGGG PROBLEM. The money will come back to person that gives to you the gift ! Not for you that is trying to use the credit Unbelievable.... that way they will mailed the gift NOT FOR YOU... and YOU will need to get the gift card for the person that give the gift for you. So confusing and UNBELIEVABLE! I am already over an hour in the store to solve the problem and IT was a very bad experience!!!! HIGHLY NOT RECOMMEND
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December 2018 by Ulises Cabrera
Bought our daughters bedset from here seems to be of good quality materials
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November 2018 by wandez folks
The store is immaculately presented the offerings are beautiful. The prices are kinda high but you pay for quality and unique things.
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October 2018 by Matthew Cooper
Love the store, staff was not very helpful and we couldn't get my daughter's wheelchair around the store because of all the narrow aisles and product on the floor.
