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March 2024 by Jess Urban
I am SO happy to leave such a great review.!! This is a hotel, they aren’t perfect and a lot to maintain.. but all in all, this was perfect! We had no car…and easily picked up public transportation right from the front foyer which is beautiful!! The staff was amazing and let us check in early and leave late (15 mins) without issue. Henry was available all night for anything and Danielle was sweet as pie made it easy.. we had time to kill before the plane took off and they let us store our luggage in a closet, so we could pick it up before we left for the airport with no charge. I plan on using this hotel every time I am in Orlando thank you everyone for such great southern hospitality.
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March 2024 by Yenisey Lozada
The installation needs to be upgraded, so you get what you paid. Rooms are spacious. The staff is really nice and the location is very convenient.
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March 2024 by Cameron Kernizan
I stayed last week in room 267. We checked in and the room seemed clean enough. The lights constantly flickered. No big deal. Got up to use the restroom at 4 am and discovered 4 big roaches having a party in the bathroom. The solution was to move use to another room. The second room had ants constantly coming out of the bathroom sink. I was told management would reach out to me and they never did. So if you’d like to stay here, enjoy your roaches and ants.
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March 2024 by Lauren Dixon
⚠️READ THE WHOLE THING BEFORE BOOKING⚠️If I could give this 0 stars I would. The lights were out and the room was gross and I am the type of person who never leaves negative reviews and always assumed if there was a bad experience someone must of just been having a bad day. However that was not this case at this hotel. It first started when I called the day before. The lady on the phone at the front desk was very very rude. Which is not the worst part of the trip but once again I always give people grace and just assume they are having a bad day or didn’t intend their tone to sound like that. When my friend tried to check in she was very disrespectful towards her and wouldn’t let her check in until I got there. My friend comes back later because she’s a young girl alone and doesn’t want to be out all night so she decided to wait for me in the lobby until I get off my flight and uber over. There was a man working the front desk now he had her call me to verify it was my room and then gave her they room keys. He was very inappropriate towards my friend making comments about how she looked and what she was wearing. I arrive and just walk in because he was helping another guest. Later that night we door dashed dinner and when we came down to get it he was flirting and being very inappropriate towards my friend saying things like if she wanted to hangout she could and got our number out of the computer and called and said “when he got off she could come back down so they could go hangout”. Mind you this man is old enough to be our father. The next night he turned our room keys off and said when we came down to get them fixed “it’s almost as if someone turned them off so you would have to come talk to me” then he continues to say “I don’t want to be unprofessional but I feel like you want me like I want you.” and my friend tried to kindly brush him off but he must of not got the message because we woke up to note he wrote under our room door with a message saying his name and number and “Just to see you smile again”. After telling the front office lady she was very nice and said she would tell her manager however when the manager came out to apologize and assure us this will never happen again it was as if she was reading from a script. Then calls us 30 minutes later after we left to say that the phone number didn’t match the one they had on file for the guy. So I call the number. It’s a text dial number that you can get off an app. So it seems like he’s done this before to know to do that. Very upsetting as two young girls to be put into an uncomfortable situation and then to have the manager try and say that the note didn’t come from him when he was the only male we saw in the hotel our whole trip. So hopefully the fire him and figure out a better way to choose their employees because something really bad could have happened.
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March 2024 by ephtron blackant
I just searched for a room that does not cost me too much for a few days; fair room for the price (in comparison to other prices); large room; clean but not new; room was a bit dark; friendly reception; personally I would not stay here for a longer period but it is a good option for the price; has a gym and a pool; wifi; overall I had a good stay here.
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March 2024 by Rogerio Oliveira
I stayed at the hotel for 5 nights, I thought it was good value for money. Large room, acceptable bathroom, but there is no minibar and no room service during the entire period I stayed there, as I was alone it was fine, but with family it would be a problem. The location is good, the value was excellent considering others I've stayed in Orlando for a similar price, the service is calm, there's plenty of parking, in short, I'd go back.
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March 2024 by İrem Seyhan
It's a filthy dirty place. The rooms are full of insects. The staff are arrogant and rude.
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March 2024 by Cihan Arslan
Full of roaches, terrible service, arrogant front desk staff, dirty floors...Rooms: Not possible to breathe inside because of the dust, not possible to sleep because of roaches...
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March 2024 by Cihan Tuna Arslan
They are liars, rude, and dirty.The staff at the front desk are hateful, uncaring, and braggart.Rooms: Very dusty, dirty, unhygienic.
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March 2024 by Junwei Lou
Rooms: Don't make a reservation! Don't make a reservation! Don't make a reservation! The room was very dirty. And lots of cockroaches. After agreeing to refund, no refund was given. And doesn't answer calls or respond to emails. Robbery behavior! The good reviews may be fake.Noteworthy details: This hotel is very suitable for being a robber. I lost contact after agreeing to give you a refund. Don't answer the phone or reply to emails.
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March 2024 by Hi Mi
I've had a lot of problems with this reasonably priced hotel, such as the bathroom faucet not closing properly and the hair dryer being broken, but I think I'll probably stay here again if I come to Orlando again. The staff was surprisingly kind and friendly, and the price was low, so it's a good hotel if you can resolve small issues.
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March 2024 by Diana Cano
It was only one night, but it was quiet, I rested and slept well, breakfast is sorely needed.Food & drinks: It is very much needed. The hotel does not provide the service.
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March 2024 by david
A real surprise 5 star experience. I booked a room based upon the great price and found a really nice hotel. Clean, professional, great location. I will definately stay again.
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March 2024 by Sha Del
To start I am not a person to leave reviews, the service I have received at this hotel is amongst the best I’ve received in 25 years. There was a mix up with the reservation and the hotel employee at the counter went above and beyond to ensure the issue was rectified. I’m not sure where all these negative reviews come from. You are not staying at the Four Seasons but we definitely didn’t pay anywhere near that price so your expectations need to be realistic. Rooms are clean, bedding and towels clean, very close to fast serve restaurants and bus line route directly to the airport in front of this hotel. The hotel is aged but it is perfect for a 1-2 night stay over before or after a flight. Would definitely stay again in the future.
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February 2024 by Patrick Scott
access to food close,and easy ,short ride to airportRooms: Very nice for the value like a sheraton.Nearby activities: Wawa,DUNKIN,ON PREMISIS,mcdonalds in walking distance.
