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January 2024 by Shikha Mirchandani
Tzunami is incredible! Great customer service, obviously knows what she’s talking about, you can tell she genuinely cares
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July 2023 by Bee
This was probably the most positive experience I’ve ever had getting what I need for my hair! Usually I don’t take people up on offers to help me find what I need, but since Sally carries so many types of toner, I did ask the girl with dark brown and pink hair where to find Wella. Since she was so cool, I also asked if she could find a hand mirror for me; not only did she take me there, but she showed me the best option for the price. I wouldn’t have even seen the bigger-but-less-expensive one if it weren’t for her. During checkout, she very neatly tucked the mirror into its own bag and folded it around the mirror so that it wouldn’t fall out or crack. All in all, thank you, Sally Beauty on Millenia! The folks here deserve more than they get, and I hope this review reaches management so they can applaud their employees.
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July 2023 by Amy R.
Tsunami was AMAZING!! I showed her what I wanted for my hair and she made it so easy and made me feel at peace ..I literally had black hair and wanted a burgundy and she made sure I had the right products in my cart ...thank you SOOO much beautiful I will send all of my girlfriends your way ..
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December 2022 by Nohemi Ramos
Went in as soon as they opened. Employee was really nice, greeted us upon entering, and asked if we needed any help. I knew what I needed, so I politely declined. Store was very clean and well stocked. Once I was ready to check out she asked me if I needed any other supplies, which I did not but for someone else this would've been a reminder if they forgot them. Very pleasant experience, in and out with no problems in the morning.
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December 2022 by Brea Proffitt
Bruna was super sweet and very helpful with helping me finding things to dye my hair
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August 2022 by Terry K
Rude employees to busy talking to each other. Running a sale for two big bottles get second 50% off only had 1 offered to buy the large and asked for 25% off the small which would be more than fair and got a flat out no. Will definitely not return.
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August 2022 by Jonah Coombes
This store is so pathetic ! The workers have no respect for customers. They are too busy talking with each other playing on there phones and it is very difficult to get help. When they finally are able to help you they give you the wrong advice. They refuse to follow company policies and when confronted by corporate about the policies they continue to refuse to to follow them. I would rather my business elsewhere and give my money to a better business that treats their customer with the most highest respect. On top of this corporate doesn’t seem to even really care about your experience they just want to shut you up.
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June 2022 by Casey
I found some of the things I wanted but not the developer and that was annoying but not as annoying as the lack of help I got while shopping lol. The cashiers only cared about talking to each other, didn’t check on us at all
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October 2021 by Jonah C
This store is so pathetic ! The workers have no respect for customers. They are too busy talking with each other playing on there phones and it is very difficult to get help. When they finally are able to help you they give you the wrong advice. They refuse to follow company policies and when confronted by corporate about the policies they continue to refuse to to follow them. I would rather my business elsewhere and give my money to a better business that treats their customer with the most highest respect. On top of this corporate doesn’t seem to even really care about your experience they just want to shut you up.
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October 2021 by Vanessa Mendez
I made a purchase everything was fine then Sally cancelled my order without reason, I call to help desk and they did not give me a reason and my money will not refund until 5 business days. The worst thing is I needed that product urgently, don't waste your time here!!!
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October 2021 by Jonah C.
This store is so pathetic ! The workers have no respect for customers. They are too busy talking with each other playing on there phones and it is very difficult to get help. When they finally are able to help you they give you the wrong advice. They refuse to follow company policies and when confronted by corporate about the policies they continue to refuse to to follow them. I would rather my business elsewhere and give my money to a better business that treats their customer with the most highest respect. On top of this corporate doesn't seem to even really care about your experience they just want to shut you up.
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April 2021 by Sienna Burris
Terrible customer service.
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March 2021 by Jenny Sierra
The worst sally everrrrr. The customer service is horrible. I went there last sunday and a latina lady with red hair and tattoos (just describing her cus don't know the name) was really rude. I ask her if they have a certain product and she start with attitude and being rude cus I didn't know exacly the purpose of the product, what I mean is that I didn't know there was similar products so she was like "you came here and you don't know what you want" and rolling her ayes with a really bad body language and that really piss me off. Is like, ok, I came here with a question cus you know more than me, so please help me and be nice, cus I'm super nice with you (I have work on reatail my whole life, so I know how this work), just explain me that there's a few similar products and ok, that's it. Never going back to this one here.
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January 2020 by Sharon Johnson
They carry a large selection of China Glaze nail polish, my favorite, because they have a great color variety and are cruelty free. The lady working today was very helpful and patient with me while I was choosing a color for a special event. Thank you so much for your kindness.
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January 2020 by Jeanne M
I went into Millennia Sally's tonight and had exceptional service. It didn't offend me that a second employee "checked" on me. The young woman who helped me moved here 4 months so so the reviews older then 4 months should be put in perspective. This store is clean, has a great variety and a knowledgeable staff.
