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December 2020 by Clottymar Serrano
As a Sally’s elite pro member, and one who shops there quite frequently, I just want to say that I was highly disappointed with my visit to this location this past weekend. Not one employee greeted me as I entered the store. Not one employee offered assistance as I was looking around or trying to decide which product to get, not even when my hands were full. I was practically balancing all my products in my arms until I could locate their baskets. The manager literally saw me waiting in line for at least 5 minutes and kept bypassing me to walk away and come back a few times as if she was waiting on someone. Instead of ringing me up really quickly that entire time I was standing there, she completely skipped me so she could ring up the lady she was helping so she wouldn’t miss out on her commission. She didn’t even acknowledge my presence or look in my direction until I said something about her skipping me and when I did bring it up, she had the audacity to try and start an argument with me as if I was in the wrong. What a nasty lady. She literally walked right past me multiple times and didn’t offer help whatsoever. She acted like she was too good to lift a finger unless it was about her commission. I used to work at a Sally’s location while in high school. You’re supposed to greet every customer and offer help with choosing products, offer a basket if you notice they have a few things in their hands...at least acknowledge the person... you know, CUSTOMER SERVICE. Wish I would’ve gotten the managers name except she wasn’t even wearing her name tag. I foresee this location closing down in the near future. Definitely won’t be coming back.
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August 2020 by Rafael Ortega
What to say about Sally Beauty?Good place to shop for hair care, especially if you have a hair salon. Mom and wife always find the specific brand of hair dye they use. They usually have a clearance section. The staff is helpful. They are following mask and social distancing measures to avoid spreading COVID-19.
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May 2020 by Faith Works
They finally opened up, but are requiring to wear mask to enter. I have severe asthma and can't wear a mask. It triggers asthma symptoms. The clerk that day gave me the shoulders, like saying well too bad, and then completely ignored me while I'm standing there waiting on a professional response. This girl should be fired. I will never return to this Sally's again!
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May 2020 by Alicia Arsenault
This location closed 10 minutes early! I could've been in and out of the store before they closed! There were other people also trying to get in. I have worked in retail before, so I understand people coming in last minute can be frustrating. It is even more frustrating as a customer who rushed over and was planning on quickly grabbing what I needed.
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May 2019 by Yesenia Trujillo
Very good
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October 2018 by Arbogasto Sambumbia
Very good service. Thank you.
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October 2018 by Nancy Damian
The staff is very nice and helpful!!!!
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September 2017 by Isabell Flores
This place sucks. I walk in and they ask me if I needed any help and I said no not at the moment , because I knew what I was getting and the lady rudely said "okay we're closing" with the biggest attitude. What kind of service is that? I left immediately because I was obviously not welcome. Won't be shopping here ever again. This store needs to work st treating customers right because it's my money they're getting. Very upset.
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July 2017 by Maria Rodriguez
Si lo visite muy amable me atendieron lo tienen limpio y mucha mercancia
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August 2016 by Kayla Cruz
Poor customer service, employees were busy standing In the front talking instead of walking around asking if anyone if they needed help .
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August 2016 by Luiz A. Lani
Produtos de beleza e cabelo por bom preço.
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August 2016 by Laura Spain
Staff always helping...great
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August 2014 by Lindsay
Slightly better experience this time. Everyone seemed to speak English and my cashier was friendly.
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October 2013 by Carla Hernandez
No concept of customer service at all.
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June 2012 by Marina H.
Most rachet ever.