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December 2020 by Josefina Sierra
Awesome store, friendly staff, very professional and accommodating!!!!
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May 2020 by Julia K.
I love Sam Edelman shoes!! I never new that they sold clothing as well, but I was super excited to see them here at Mall at Millenia. The decor feels modern and high end but not stuffy. The staff are friendly and not pushy. They make you feel welcomed. The shoes are always stylish and fun, and the quality is pretty good, I owned a pair of boots they I wore often for 3 years until the heel cap came off :( I was super sad when it happened during my travels overseas. Yes, check this place out and they do have sales on occasion, which is when I love to shop here. Happy shopping!!
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March 2020 by Sara Benjamin
Went to this store on Sunday and the employees essentially refused to help us look for a pair shoes we wanted. And not without an attitude as well. Appalling rude and nasty behavior.
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February 2020 by Mary Hauptly
I ordered a pair of Felicia Ballet Shoes and a coat that was on sale. I received the shoes but not the coat. I called customer service and spoke to a Lindsey who said that it would be sent to their lost order department and that it would take 4 to 7 BUSINESS DAYS. They will speak with FedEx to find out where the order was placed. I never received this item and with that being the case, Sam Edelman will do a ONE TIME RETURN! BEWARE ordering online you take the chance of a shipment being lost and if this happened before, you WILL NOT be refunded. I have purchased over 20 pairs of shoes online and mostly in store and I WILL NOT EVER purchase online. This process is unacceptable! The loss prevention is not reachable so you have to speak to customer service which is not helpful. I asked to speak to a supervisor and was told that it would be a 15 minute wait and would be told the same information. Horrible customer service. I hope this helps others who order online and do not receive their packages because if you never receive your order, you run the risk of loosing your money and Sam Edelman gains.
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December 2018 by William Jennings
The wife loves it so.....
