Steak 'n Shake
13133 South Orange Blossom Trail, Orlando FL 32837
Most Recent Comments
April 2018 by Star Distelled
For my first time going here it was pretty alright.The place was clean enough and the food came quickly.The server was nice and the food was good.
April 2018 by Enrique Rios
So all in all, I haven't been satisfied with this particular location in terms of wait times at the drive thru or while dining in. However, I did receive outstanding customer service from a gentleman named Alex who received my order at the drive thru. He took the time to ensure the order was correct and even incorporated the humor needed when I arrived at the window with the weight of a long day at work. He proceeded with consideration to my needs as opposed to the dollar value of my order. When traffic on the road and drive through wait times are dreadful, employees like this lift you back to the right mood. Thank you for your professionalism and service orientation Alex.
April 2018 by zachary rossman
Service was absolutely terrible. We had our waitress walk out the door and walk back in. Didn't wash her hands, and proceeded to help all other tables around us. Manager was gossiping at register in front of us as we were paying. Needless to say, we didn't leave a tip, and I would recommend you stay away from this Steak N' Shake. I love Steak N' Shake, but this one is truthfully a shame.
March 2018 by Judith Nunez
I love is here. They have table service and the food is excellent. Most importantly their shakes are to die for! What I love most is their prices. Certain days a week children eat free. And those days that you pay for your children's are very affordable as well. One of my favorite spots especially because of their Nutella shakes!
December 2017 by Amy S
It never fails. Walk into a restaurant with more than 4 people and they have no clue how to seat you. We just had a lady seat 3 groups that came in behind us because she couldn't take a minute to clean one of the two dirty tables big enough for our group. When my mother in law asked a lady nicely a few minutes later to clean them, she got a smart ass response of "well there's only two of us, so it's going to take a minute or two." Actually there were three people on smoke breaks and a few standing around so actually you could take a moment and help seat some paying customers. We weren't important enough so we went elsewhere since there are other places willing to do their jobs and help their customers. Would not recommend this location. Seek other restaurants in the area. There are plenty.
- Cuisines: American, Fast Food
- Wheelchair Accessible
- Drive Through
- Bike Parking
- Parking: Lot, Private
Nearest Steak 'n Shake Stores
You May Also Like
Steak 'n Shake