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August 2022 by Brianna Sanders
Anastasia, was the ABSOLUTE BEST customer service I have ever received at a T-Mobile store within the 2 years I have been with the company. She knows her stuff and goes above and beyond with her services! She absolutely deserves a promotion to a manager position! If you was to EVER go into the John Young Parkway location I highly recommend requesting her :)
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August 2022 by DriPp Bryce
Anastasia is the BEST at what she does. She has Great Costumer service also GREAT Pronunciation. She Deserves A Mangers position and a bonus and a promotion. She has been VERY POLITE, VERY PATIENT And shows the utmost respect.
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August 2022 by rosana cajusma
Anastasia was great helping me with my phone and went the extra mile to help me fix my phone ! Great customer service . Any one who comes need to see her! You won't meet someone better than her
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July 2022 by Latiesha Bei
Anastasia (assistant manager) was the best representative I have ever met. From greeting me once I walked in the door , to assisting me with all my needs, to offering me a chair & water. She treats you like everything & more even if you coming in with just a question. Her mind set & positive mind set is one of a kind . She did not show one inch of frustration while assisting me and the location was clean and proper. To whom may ever see this , when you come to this location ask for Anastasia. She is the best of the best and it’s really rare coming across someone now a days who care about their job & also love doing the job as much as she does. Great job hiring her into T-mobile ! Need more people like her around
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July 2022 by Stabrena Robinson
Anastasia the assistant manager , was very informative and knowledgeable. She was easy to talk to and was engaged in the conversation and understood exactly what we were looking for. she answered all our questions and concerns with a very positive attitude.
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July 2022 by LLN
Jose Tapia was very helpful and friendly. He provided us with great service and answered all our inquiries. He found us the best offers and saw us thru the whole process until the end of our visit. We came out happy and with new devices. Super happy!
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July 2022 by rodner cajusma
Anastasia , was great giving me customer service . Helped me opened a new account and gave me Beats Pro ! Great person . Come visit her when you come . Whoever got her here did a great job ! Hope she don’t ever go anywhere
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June 2022 by Jade Smith
Luz was great with helping me open a new account with T-mobile and switching from a different phone service provider. She was patient and walked me through the entire process of getting the correct information needed! Anastasia, Joshua, and Kim were also helpful during the process.
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April 2022 by Darryl McGhee
Overall great experience. Friendly team and Kim was pleasant. Team has changed here over the years, lot of promotions I hear. It’s good to know management is recruiting the right new people to keep this store a chill place to pick up some accessories.
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February 2022 by The Real Kimmy
Everyone is great every time I walk in there!!
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January 2022 by Blair C.
Kim S was so helpful. I went to three other T-mobile stores and was given no guidance or assistance on how to fix my phone. She worked with me to ensure I did not leave without the problem fixed. This store has amazing customer service!
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November 2021 by Fanidca Luma
Luz was the best! I came to get a new plan and she helped me. Answered ever question and gave me more knowledge on T-Mobile . Great experience.
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October 2021 by Amadee Medina
I just called this store about an issue I was having with my phone. The screen goes black for 15-20 mins if not more and I wasn’t given any solution. Sprint should’ve never merged with these people.
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August 2021 by jesus briceño
I attended to this store and I received an excellent customer service. I did couple of things like add a line to my account and get a new phone for a family member and everything went smooth. Special thanks to SHERINA and SAMUEL for their customer service.
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May 2021 by Monique Alcin
I just switched to Tmobile today and went to this store, everyone was lovely specially Luz who helped me all the way even getting my information in my new phone