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February 2024 by Victor Santos
This is THE BEST T-Mobile in town. If you want to receive THE BEST treatment, fast and without hassle, do not waste your time in another store.
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February 2024 by Shawn
Everyone is great Jose helped me with my old iPhone didn’t have service and showed me how to make it without without any issues also told me bou the updates that I had to and and it was easy I didn’t kno how to do it so easy going person and love the way he’s so happy and patient
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February 2024 by louminate element
Jose was so great here taught me things on my iPhone and gave me the best deals everyone is so great and helpful here
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February 2024 by Taylor Jasmine
Jose was great helping me getting my phone SIM card to work he's great thanks so much
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February 2024 by Lesbia Vargas
Excellent service
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January 2024 by angi astellano
Excellent attention
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December 2023 by Mary Glaize
Josan haa been very helpful.
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October 2023 by Rafael Nina
⭐⭐⭐⭐⭐I recently had the pleasure of visiting the T-Mobile store at 3402 Tech Drive, and I must say, it was an exceptional experience.First and foremost, I want to give a huge shoutout to James, the sales representative who assisted me. His attitude and knowledge were truly remarkable. He patiently answered all my questions, helped me choose the perfect plan, and even provided valuable insights into the latest devices. James made the entire process not only smooth but genuinely enjoyable.Moreover, I was impressed by the cleanliness and organization of the store. It's clear that they take pride in maintaining a welcoming and tidy environment for their customers.And let's not forget about the manager! The manager, sporting a cool gold chain, exudes a sense of style and confidence that adds a unique flair to the store's atmosphere.Overall, my visit to the T-Mobile store on Tech Drive left me thoroughly satisfied. It's evident that they prioritize customer service, cleanliness, and a touch of personality, making it a fantastic destination for all your mobile needs. Highly recommended! ⭐⭐⭐⭐⭐
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October 2023 by Garrett Adam
James was fantastic. Super helpful and set up my device without me even asking. He was super patient and answered all my questions. T-Mobile give this man a raise!
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October 2023 by Chloe Louidor
Amazing staff members that are very helpful! I believe his name was James, but he was so helpful and kind!
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September 2023 by MJ Inman
I’ve been going to this store for years and have been provided great customer service. I have Jump coverage and the team always goes the extra mile helping me with my phone. Due to severe arthritis in my hands, I occasionally drop my phone. It does have a good screen protector, but the camera cover does crack easily. The guys have always been so helpful & will replace my screen cover for me. Since they don’t carry the cover I bring it in. On Wednesday, the only person working the floor was Hamada. This is the 1st time seeing him there. He wasn’t friendly and told me they don’t replace covers. I told him that the team has been doing this for me for years. Hamada said he doesn’t know how to do this and walked off. I asked to see the manager. He went to the back and came back stating the manager told him they don’t replace screen covers. I asked to speak to the manager and he said the manager was on break and I it would be 20 minutes. It was 5 o’clock. I asked for the manager’s name and he pointed to his name tag & said his name. I again asked for the manager’s name and he said it fast. I asked him to spell it and he said he was dealing w a customer. He begrudgingly said it was Josana. The fact the manager wouldn’t give me the courtesy of coming out to see me for a minute, is unacceptable. I’ve been to other T-Mobile stores in the past and they were happy to replace my screen protector. Guess they don’t care about losing a loyal customer!
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July 2023 by Kenny
The team here is great Jahira is very professional and super helpful this is my go to store from now on..
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March 2023 by Cristina Torrents
We have been at the store this afternoon and Julio Cesar took care of us. He is a very efficient, knowledgeable and respectful associate. He made my husband’s transition to a new phone, a breeze.He really made a difference.I would recommend this store and Julio Cesar to anyone.
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February 2023 by robin Garvey
I cannot say enough for the customer service from Gary and Jahira. I had to replace my phone and my smartwatch. The thought of having to transfer everything over and to pair my watch with my phone again I thought it would be a big headache. But these two people show hope for younger generation in the way they gave customer. They showed and gave great patience. I wasn't too sure about going to the store since it's right by the college and having a younger clientele, but because of these two they truly define age didn't matter in the store. They made me feel welcome, and did not rush me and answered all my questions. Because of them I will continue going back to this location. Thank you again for all your help.
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December 2022 by Dante Lens
Wow, where do I begin. Came in with my phone not working and was greeted by Anthony. This young man was very knowledgeable and guided me every step of the way. He made sure all my problems were solved. I would definitely recommend if you go to this location ask for Anthony!!
