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January 2023 by GODOFPAT
The branch manager Mayte was so helpful. I was not sure how to proceed with the account I needed. She was so helpful and knowledgeable. I will definitely bring my family to do business here again. 10/10 Will recommend!
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November 2019 by Daniel Mitchell
The staff here is warm and receptive. Very attentive. It’s a very personable branch as each person know my name as soon as I walk in. If there is ever a problem(which is rare) they resolve the issues quickly.
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October 2019 by Bill R
Please take a moment to stop in and see Laura De Robles and her team at the Bay Hill branch. They are fantastic. Not your typical "big bank" branch, rather one that makes you feel at home and will treat you like family. Laura will do her best to understand your needs, and guide you in the right direction to financial success. Highly recommended.
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October 2019 by Edson Araujo
Laura De Roubles is an experienced and very caring person. She really cares about the client and takes the time to advise on the best investment opportunities. To open a business or personal account, and to take investment advice, I recommend talking to Laura, Bay Hill Branch Manager of Trustco Bank.
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October 2019 by Jeff Page
Laura is in one of my networking groups. I do not think I ever came across a banker that is so passionate about educating her customers on the right loan product for them. The great thing about Trustco is they answer the phone when you call, no annoying phone trees. So if you're looking for a passionate banker that will know your name, stop in and see Laura.
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October 2019 by John Stiteler
Trustco is a great bank with very friendly staff. I (and all of my employees) set up HSA accounts with Trustco. The process was so quick & easy and now all of us are saving money on our health care costs. The manager, Laura, really goes out of her way to satisfy customers.
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October 2019 by Sylvester Williams
I love working with the people at Trustco. I've never meet someone as passionate about helping with my banking needs as Laura.
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October 2019 by Jessa Rohloff
A positive and easy experience every single time!
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September 2019 by Michele Gladding
I came to Trustco bank to meet with my buyers lender Laura DeRobles. She is truly a person that I would like all my potential buyers to deal with when getting a loan to purchase a home. She truly cares and explains all the different loans available and tries to find the best loan for the buyers. Anytime I contacted Laura about a question with a loan she is quick to respond back. As a realtor working with Laura has been wonderful. I will continue to recommend her to all my clients.
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September 2019 by Mark Kramer
The Trustco Bank Bay Hill branch is, decidedly, the most customer-focused, concierge banking branch with which I have ever worked. Laura, the branch manager, and her assistant manager, Danijela, are friendly, knowledgeable, and solutions-oriented in a way that is most reminiscent of a strong "business partner," as opposed to a banker. On the operations side of the house, Cecellia - the head Teller - has gone so far as to phone me in advance of my arrival to see if she could have paperwork ready for me. WOW! I value the relationships at Trustco most about the Trustco experience, and that is why my three businesses' banking needs are best served by the Bay Hill team.
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September 2019 by Kristen Neville
We have two mortgages with Trustco Bay Hill, and they have been wonderful to us. They are easy to work with, have low APR rates and no PMI. Laura DeRobles went above and beyond for us during the whole loan process-- she was truly on our side and helped relieve the stress of home-buying. I highly recommend the Bay Hill branch for all of your mortgage needs!
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October 2015 by Tri Star
Conveniently located in the nice Dr Phillips area employees are very nice and knowledgeable
