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March 2024 by Amine Ben
Hey, just wanted to share my experience at Valvoline Instant Oil Change. It's a bit ironic that it's not really instant - had to wait 50 minutes for the oil change and an additional 20 minutes for the service. I think I'll stick with the dealership, even if it means a longer wait of 1 hour and 30 minutes.
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March 2024 by Andres Felipe Rodriguez Rubio
These guys are awesome! Always appreciate their good service. Specially Afzal, don't lose your chance to prove his service. It's the best I've ever had in Orlando.
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March 2024 by ANGELICA SANCHEZ BASTIDA
We are Valvoline clients a once they stated at Austin Tx. We had great experiences before. Now in this facility. Was very different. Slow service, they didn’t direct us to the line when we arrived, they did later. Very slow service. Took more that the regular time . We arrived at 1.30 pm it’s it’s 2.19 and still here. The in charge was in the office. They have to asking something and they have to walk to the office. We finish at 2.26.
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March 2024 by Adel Mohammed
Untrained staff, absolutely. My first time at Valvoline, requested coolant to be checked and after they checked, they told me that the coolant needs to be changed and I agreed and paid. They did whatever they did, and I left the place, 5 mins later when I was stuck in OBT traffic, engine temperature was dramatically increasing until it was all red, display started giving me "Hot Engine" warnings, and smoke started coming from under the hood. I stopped, in the middle of the road, hazards on, and opened the hood, and found out that the coolant reservoir was empty.I barely made my way back to the shop, and what upset me even more, that the guy who changed the coolant didn't even care, he just had a look and left, until a lady came, added coolant and watched the engine's performance for a few minutes.I will definitely never recommend Valvoline to anyone!
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March 2024 by Michel Morejon
Excellent atention
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March 2024 by Yehudi Ramirez Ceciliano
fast and good service
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March 2024 by Movez Family
Had an amazing & very transparent experience here. Erica was very helpful. They made sure to check everything that needed to be changed for my new car & thank you so much to Afzel for the knowledge on European cars. He gave further insight on how to care for my new car.
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March 2024 by Kathy M.
5 bays & only 2 for oil changes which is what they are supposedly known for. The other 3 bays were other services & empty. I had 1 hour as I gave myself time on my way to work. There were 4 cars in line & 2 in the bays being serviced. No 15min oil change there & a waste of bay space. ??♀️
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March 2024 by Dulce Estrada
The staff is very efficient in their work as well as their treatment of the public. I recommend them!
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March 2024 by Yosmar Rumbos
Good place and excellent attention..!
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March 2024 by Johnny Lamothe
It’s a great place for you to oil changes in other services!
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March 2024 by Raymond Vanterpool
Afzal, the assistant manager at Valvoline, exceeded expectations during my recent visit. His remarkable knowledge of vehicles surpassed my own, providing invaluable insights. Beyond his expertise, Afzal's professionalism and approachability stood out. He effortlessly balanced a polished demeanor with genuine friendliness, making the interaction both informative and pleasant. His dedication to going above and beyond the call of duty exemplifies exceptional customer service. Afzal's commendable performance reflects positively on Valvoline, ensuring a memorable and satisfying experience for customers.
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March 2024 by Tricia Latino
The guys here are awesome. So nice AND they ALWAYS have coupons . Thanks
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March 2024 by nevet young
Terrible service, waited for over an hour, how does the car behind me get serviced before me.
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March 2024 by Chastrine Rios
Erica and the team were great!They were fast, efficient and friendly, so much so that we shared a few laughs.Thanks guys !!
