-
January 2024 by Maria Banks
Today, 1/27/24, around 2:30 pm I went for passport photos. The man taking the pictures was rude and made unpleasant comments and expressions. He made me feel uncomfortable, so I left and went to another place. He complained that the day before he tried 15 times taking a picture to a customer, and he gave up. Based on my experience today, he makes customers feel uncomfortable, so the pictures don't look good.
-
September 2023 by Nydia Hanley
I think his name was Nate in Photo. A very pleasant experience.
-
September 2023 by Christopher Benedict
Walgreens are horrible. Terrible customer service. Waited over an hour for like asked, only to show up and be told to wait another 20 minutes.Bring on the AI Robotic Pharmacists
-
May 2023 by ashley Alexander
I'm very frustrated with your pharmacy!!! They lied to my face!!!! Told me my insurance was the reason I could not get a 90 day of my prescription!!! Called my insurance said there was no reason I could not!!! They gave me the partial refill did not tell me at the time that it was only a partial so I did not notice that I did not have the full 90 days till I was home!!! Today I went they charged me a co pay and that is when I called my insurance to figure out why the way I get my script has changed!! Then found out that it was straight up lies!!! They could not even find my member info and I know I have one I worked next store to a walgreens for like 5 years and went almost everyday for lunch and waters!!! After I get this fixed I will never go to walgreens again!!! I would rather pay out of pocket at CVS than deal with this level of negligence by your pharmacy!!! Not to mention I literally drove out of my way to be this disrespected by your company because it was supposed to be a zero co pay for 90 days through my insurance!!! Instead I wasted gas, time,money, energy, phone calls, 2 trips to the pharmacy that were unnecessary!! You have lost this customer for LIFE and I will tell every person I know including my 6 mil followers on tiktok!!! I think I will get in touch with my local news stations as well!!! Don't go to the location on old winter garden road unless you want to deal with this level of unnecessary disregard for your time and business that this company does not deserve!!!! I would leave a zero if there was an option for it!!!!
-
January 2023 by Kiss Galore
I had spoke to Melissa for a refill on tmj medication,it was to be transferred from a different location.I'm a licensed pharmacy tech as well and the treatment I received from the operation pharmacy mgr (Melissa) is A+ customer service.from an employee to another for the same company,I am satisfied.I go over and beyond and I think they would too.when someone is in pain,its not cool to have them wait all day..location on 920 s kirkman rd. supposedly had it but it's out of stock suddenly,the one in apopka on main street didn't know the difference between capsule and tablet. Walgreen's pharmacy must do better with thoroughly checking stock and communication. Thank u Melissa!!!
-
January 2023 by E M
A rather good Walgreens: what you'd expect, with helpful staff.
-
December 2022 by Joann Ramdass-Bowen
Made an appointment for a vaccine on the app about 1 week from the vaccine date and the pharmacy was closed when I went to get the vaccine. How are yall letting people make appointments for your pharmacy when you know you're going to be closed? Why not send an email to the people who made appointments to let us know you'll be closed OR give us a pop-up saying you can't make the appointments due to pharmacy closure when trying to make one online. Such a backwards company, honestly don't know why I even use them but better believe it that I'm switching pharmacy. I only tend to use this particular pharmacy for the covid vaccines but never again. This will definitely make me switch entirely.
-
December 2022 by Steve P.
Apparently Walgreens is going the route of CVS and committing suicide by refusing to fill prescriptions from teledoc doctors. If you recently moved here like myself and use teledoc for the convenience, don't bother sending your prescriptions here. They'll refuse you service for reasons none of their staff seem capable of articulating.
-
November 2022 by Simple Mind
Bathroom and the sneeze guards and plastic partitions at the pharmacy are filthy
-
October 2022 by J R
Made an appointment for a vaccine on the app about 1 week from the vaccine date and the pharmacy was closed when I went to get the vaccine. How are yall letting people make appointments for your pharmacy when you know you're going to be closed? Why not send an email to the people who made appointments to let us know you'll be closed OR give us a pop-up saying you can't make the appointments due to pharmacy closure when trying to make one online. Such a backwards company, honestly don't know why I even use them but better believe it that I'm switching pharmacy. I only tend to use this particular pharmacy for the covid vaccines but never again. This will definitely make me switch entirely.
-
September 2022 by Iwona Bednarczyk-Jolley
Do not drop of prescription here until they solve their pharmacist shortage here. They took my prescription yesterday and said to pick it up next morning. I arrived next morning and the pharmacy was closed. I spoke to an employee in the store and was told they truly don’t know when the pharmacy will be open when closed and they are short of pharmacist. This is has been going on for more than a month now. Go somewhere else if u need reliability .
-
September 2022 by Adrian Morgan
I won't be using this pharmacy anymore. I went to pick up my prescription and they didn't even bother to enter the coupon I had. I had to pay full price, which was already overpriced.
-
September 2022 by Fatima E.
Mind you it was about 25 minutes since I placed my order for pick up. I was at the store earlier than expected which was fine as I understood i was early but the one guy was there and was trying to help me and they didnt have the diet ginger ale in stock so i asked if i can swap for the diet orange soda - it was the same price and he said he would ask his manager - mind you the whole time he is calling for Store Manager Margie and Margie is no where to be found. Finally she comes out and says she has to cancel the order and I have to redo the order because i am making a change and they dont have it in stock which the website should have mentioned that and by this time i was done waiting - this was suppose to be an easy transaction - i order and pick up and done - Margie needs to pay attention and be in the store front and not hiding in the back doing god knows what!!!
-
May 2022 by David Goins
Never received a perception without having an issue, no matter how many times I've given my insurance info. I would think automation would help a company, NOT this one. Walgreens will no longer have my business.
-
February 2022 by kelsy smith
Moses from the photo department went above and beyond for my husband and I’s photo book. He is very precise and willing to make sure everything turned out perfect. He is definitely an asset to your company. His customer service service is 10/10. 100% would recommend this photo center as long as Moses is working there. :)
