-
March 2020 by Debra Fontenot
Came outside to get my phone and said come back on an hour and your screen will be replaced. I appreciate their service!!
-
February 2020 by Bruce J
Just needed new SIM and phone transfer on existing account but they were super helpful and patient while I first transferred data and settings to new phone.
-
December 2019 by jenifer jones
Been sitting here for an hour. My name was called and the clerk went to check with his manager to see if they had the watch I wanted in stock. He came back to tell me that she was looking. Five minutes later the manager comes out with the watch and the clerk moved on to the next customer. 30 minutes later I'm still waiting.
-
December 2019 by Petrona Atkins
Treated badly for my own money. Horrible service
-
November 2019 by Carlos Rivera
Positive experience, felt like the staff really tried to help us and we were able to get what we wanted which was a lower bill overall
-
October 2019 by Kat Francis
Anthony J. Polito is your go to tech...VERY knowledgeable, VERY helpful & VERY nice. This is coming from a “not†tech savvy person & he definitely helped me & explained above & beyond what my initial question was & I actually learned from him. Thank you Anthony
-
October 2019 by Michael Siberio
Staff is always friendly and willing to help you save money if possible.
-
September 2019 by Becky cook
The manager Charlie was super helpful! Great staff! Great store!
-
September 2019 by Bill Hufford
Quickly addressed our questions and provided additional advice to get the best value.
-
August 2019 by Chris Milliron
If you come in for repair you, apparently, do not get put into the line when you sign in at the front door. Been waiting for 30 minutes and haven't even been greeted.
-
August 2019 by James Johnston
Everyone is always helpful and take their time to answer my questions
-
July 2019 by Rosie Cusano
Was at the Sprint store late afternoon yesterday 7/7 just before closing and had the pleasure of working with Ruben - he was extremely helpful and was not concerned about closing time as much as he was in helping me get my phone and explaining how to use it and set it up! I really appreciate the time he took - he and an associate Andrew made my new phone buying experience great! Thank you great team!
-
May 2019 by Jeff
I went into this store to get my phone screen fixed. While this was happening Andrew P. went into my account and told my wife and I that we were eligible for a bunch of free stuff since we had been with Sprint since 2012. We went home and got an email that our payments had gone up over a $100 a month.He would not fix the situation and went so far as to hide in the back room when my wife went back. He screwed or account up so d that no one even knew what the hell he did. We got the absolute run around from Sprint and now have canceled our service and now use Verizon ONLY because of Andrew. He normally works at the Lake Underhill store and the Red Bug store uses him sometimes when they're shorthanded. He will lie to your face ,he does not care, all he wants is his commission and that is obvious. If he goes to help you ask for another employee. Consider yourself warned
-
May 2019 by J.T. Aurand
Ariana was very helpful and accommodating. Excellent customer service!
-
May 2019 by Henry Aucaquizhpi
Only interested in selling. No idea what service is unless they are selling. Came by for a simple repair informed they don't carry the part and have no idea when they'd receive it. But refused to replace the phone.
