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September 2024 by Robert J Moschella Jr
hours of operation are incorrect. Going out of my way to keep business local easily could have gone online to do my business however took the time to drive there and it's closed. several other people stopped by while I was there reading the posted hours on the door and they too were mislead and upset the hours did not match what's online
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September 2024 by Michael Hunt
Angelica and David are awesome they always make sure all my cellular needs are met and done so in a timely and non stressful manner I would recommend anyone seeking great phone and customer service to visit them in palatka Florida and see them wow you.Thank you Angelica and David you rock.
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August 2024 by Cookie b
I'm happy they got a new staff that knows what they doing and try to help the best way they can good job mr David and the lady that works with him
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July 2024 by James Pendleton
i have been with meto for over 15 years and i love it.But this is the worst store in the US.Me and my wife got 2 phone to upgrade and they had the a9+ well after a week of trying to get the tablet i spoke to the manger and that 49 dollar tablet when up to almost 300 dollars because i ask to speak to the dis manger and was told there is no way to reach him and would not put me in touch with him said the out of stock and price would go up when they came in plus because we were not new customers .but talked to customer rep at metro and got it shipped to my house with no other charges.
thrust me say away for this store green cove yes palatka no no no save your money and have a person waiting on you that dont what you there because of what they make 12:50
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May 2024 by Laurie Fisher
Knowledgeable employee
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April 2024 by Emilia Cruz
Horrible customer service. I would never go back to ask for any help they are useless ?. The two employees are horrible just standing behind the counter gossiping instead of helping and they were extremely rude. They need to get fired asap!.
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April 2024 by Jennifer White
Terrible management,have called for 3 days straight no answer not one time probably called over 100 just so I didn't have to drive up here and then they are closed at 5:30?
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January 2024 by Beth De la Torre
The male and female associates ( tattoos) both helped me a lot with getting my phone set up and helping me navigate billing issues. Thank you
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November 2023 by P Pinkston
Sorry guys I ask but the "lady" never gave her name, young 20 yr old chubby girl blonde hair.Not mean, not Rude just a bit Cold shoulder if you get that.She did say she was the manager, sadly she has No People or better yet Customer relationship skills.No promotion, no sells suggestions, no nothing... Wish that was all but I two days later my data is at a crawl, she " the lady" screwed up on the setup part. Wouldn't be so bad if I could remember it was a friendly person that helped me, needles to say the 1 star I gave was because they didn't allow me chose lower
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August 2023 by Cynthia Henneman
Very pleasant and helpful
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June 2023 by Ray Stevens
I was impressed with the young ladies who were working the day I was in the palatka florida store,very helpful,very professional the only reason I gave a less than perfect score is because I'm kind of unhappy with the price of my monthly plan considering that sometimes I don't have a very good signal at my home
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June 2023 by Allen Brown
Great service the young lady was kind and nice she was super fast too keep up the good work
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June 2023 by B D
The male and female associates ( tattoos) both helped me a lot with getting my phone set up and helping me navigate billing issues. Thank you
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June 2023 by James
Horrible customer service in the Philippines
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June 2023 by Sue Hege
Fantastic service!! Friendly and very knowledgeable.
