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February 2024 by Brandt Huff
If I could give them a HALF Star... I would. Absolutely the WORST CU Branch I've experienced. Everytime I've deposited a check or tried to withdraw money from my shared branch account, I get the "run around".....This last incident was the final straw. I wish they would go back to being GOLD COAST FEDERAL CU... they were much more organized and professional.
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August 2023 by Shana Fann
I have to concur with some of the comments about prejudice behavior. I get denied deposits every time I come here because checks have my maiden & married name and my ID only has my maiden name. The clerk had this distrusting attitude from the time she saw my locs and black skin. To add injury to insult I produced my SS card including both last names and they wouldn’t accept it, address matched check exact. Don’t waste your time here especially if you’re not Hispanic.
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June 2023 by Violeta Rolon
Is so convenient to make transactions here when your Credit Union is far away & very good staff. Just wish they will open a bit earlier. Love it!!
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January 2023 by Joshua Fausset
Will not call other credit unions in the credit union services network to verify check deposits have not been already made on checks having “mobile deposit” accidentally checked. I will not use this branch unless it is my absolute last choice.
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October 2020 by Valerie Houghtaling
I love this place because it's right around the corner from where I live. A couple of times it's been busy,but for the most part I get in and out pretty quickly.
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February 2019 by Patricia Young
I use this CU service center frequently. I do most of my banking there because my own credit union closed the nearby branch.The tellers are very nice and friendly and I rarely have a wait.
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April 2018 by Johnnie Sidberry III
THIS IS THE MOST HORRIBLE AND NASTIEST CREDIT UNION CENTER ANYONE COULD EVER USE. ALL OF THE REPRESENTATIVES ARE VERY MUCH PREJUDICE AND IF YOU ARE OF A MINORITY GROUP DIFFERENT TO THEM THEY WILL TREAT YOU DIFFERENTLY AND GIVE YOU THE RUN AROUND. YOU CAN NEVER GET SIMPLE ASSISTANCE WITHOUT BEING GIVEN A HARD TIME OVER THE SMALLEST ISSUE. DO NOT WASTE YOUR TIME WITH GOLD COAST FEDERAL CREDIT UNION AND THEIR NOT WRITTEN ANYWHERE A** RULES
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July 2017 by Jennifer Cimini
Friendly people, but they never have enough tellers on. The wait has been kind of ridiculous the last two times I've been here.
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April 2017 by Robert Burke
Sneaky to use CU in the name intentionally implying Credit Union but quickly and repeatedly they said, "We are not a credit union." And "We are not YOUR credit union." I realized that. I can understand them not CASHing a check, but not even accepting a cashiers check to my business name without even bothering to look at my documentation...Terrible. Now with a $3000 check in my pocket, I will be sleeping in the truck until I get back to CA. Thanks bank Jr. I will NOT CU later.
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September 2016 by Toni Medvetz
Ridiculous place. We are told we can do our banking here. I bring a check for deposit and they say they cannot take it. Don't lie and say this is a "service center" because it is useless. First choice credit union stinks.
