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March 2024 by Keziah Anderson
Horrible experience. I would not give this place any stars. I dropped off a dress for alterations and was told it would be done by Friday. I expressed I absolutely needed it by that day. We spoke about pricing and I was never told it would be delayed. I showed up to pick my dress up on Friday to be told it was not there. No one called to say it would be delayed. I expressed I needed it by 9 the next morning. I called and it wasn’t there. They called at 1 saying they had it. I had already left for my trip by then. I have called three times asking for a manager because they did not honor their word and I had to buy a new dress for my event. I was told a manager would call me back. I have not received a phone call at all. I called again and was treated so poorly. She told me a huge story about why the dress was late. I explained if someone had told me they could not meet the deadline I would have taken the dress back. She then told me she had another customer while she had me on hold and I listened to her talk to her colleague about me saying I have to pay because it is a service. I am completely fine paying, but think a discount is appropriate in this situation. Or, at least an apology. Terrible customer service.
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March 2024 by Gaynor Thornton-Berney
Dropped off a fashion jacket, they attempted to remove a food mark and literally ruined the jacket. Now they want me to pay for it and told me they accept no responsibility for the damage. In fact only did a spot clean and left a big circle where they attempted to remove the chemical they used. I was told boss would reach out to me regarding whether I would pay. Called by “boss” 3 days later and told come right now or they would send my jacket to the Goodwill. I went and was met with such disrespect and anger. Eventually gave me back my jacket. So sad that these people have no respect or care for their customers. You are foolish to use this company!
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February 2024 by Michelle Pullen Inman
Get a quote on alterations before you leave your items. Learn from my mistake.
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January 2024 by Robert Rubino
Dropped off 2 shirts. One polyester and one 100% cotton. Was charged $17. I won’t go back there. Enough said.
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January 2024 by Joey Johnson
Great service
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December 2023 by Paula Calderon
Great experience, I would recommend everyone to come. Very good people
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December 2023 by Mr Rockout
Eagle Cleaners have provided us with their excellent dry cleaning service they very good i recommend
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December 2023 by Smida Saint-julien
I really love the way they take care of my clothes I highly recommend going to them.
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December 2023 by Jean Duverno
Brought my clothes to be dry cleaned and im very pleased with there work and great service
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December 2023 by Olinda Oneal
Jonathan is very professional and knowledgeable.
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December 2023 by Christian Figueroa
The BEST IN THE BUSINESS!!!!! SUPER CLEAN AND FEELS GREAT. BRAND NEW!
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December 2023 by Teniqua Rivera
They're great what they do. They do a awesome job.
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December 2023 by susana sanchez
Excellent service, very friendly attention, highly recommended.
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December 2023 by Sergio Andres Avila Calixto
Dry cleaning services here are EXCELLENT. I love how they take care of my clothes.
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December 2023 by RDV PB
Used them for dry cleaning suits. They came out clean as expected. Price is good, tiling is good, job is done!
