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November 2023 by Catherine Conti
Great place to sell teenage merchandise. Franchises throughout the USA.
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October 2023 by M M
They only have half length shirts, I guess this store is only for people with 6 packs otherwise you stomach will be uncovered. Will be back in a year when this strange fashion goes away and normal length clothes return.
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August 2023 by Michelle Lozott
I love the store the staff is really nice and honestly it's my favorite Plato's. The other reviews on here are false. Love you guys and thank you for always helping me out when I come in :)
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August 2023 by Alex Aleman
Called the store to see if I could get some information on a pair of shoes they had about a week ago. When I asked them to please let me know if they still had them... The girl I spoke with really didn't care to help me. I asked her to take a look and let me know and she just said sorry I don't see them without ever going to check the floor inventory!! Very disappointed with the customer service!!!
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June 2023 by v
For those seeking a pleasant shopping experience, I strongly advise looking elsewhere. Plato's Closet's staff's unwelcoming nature and attitudes do not deserve your time or money. Save yourself the frustration and disappointment by exploring other options.
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June 2023 by Forgi
Terrible Experience - Rude Staff and Unprofessional ServiceI recently visited Plato's Closet, and I must say that it was an incredibly disappointing experience. The staff members were bluntly rude and displayed an alarming level of unprofessionalism.From the moment I walked in, I could tell that the staff didn't seem interested in assisting customers or providing a pleasant shopping experience. Their lack of basic courtesy and respect was evident throughout my visit. It felt like they were doing me a favor by letting me shop in their store.Furthermore, if you're considering selling your clothes to Plato's Closet, I strongly advise against it. They will gladly accept your brand new, expensive items and offer you just a few dollars in return. It's a complete rip-off, and it's clear that their main priority is maximizing their own profits at the expense of their customers.The owner or manager of this establishment seriously needs to reevaluate their staff and do a thorough house cleaning. The toxic and unprofessional environment they have fostered is damaging their business. Customers should be treated with respect and kindness, regardless of their age or appearance.As for me, I will never be returning to Plato's Closet. There are plenty of other stores that value their customers and provide a much better shopping experience. I urge others to take their business elsewhere until significant changes are made in the management and behavior of the staff at this particular location.
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June 2023 by val
For those seeking a pleasant shopping experience, I strongly advise looking elsewhere. Plato's Closet's staff's unwelcoming nature and attitudes do not deserve your time or money. Save yourself the frustration and disappointment by exploring other options.
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June 2023 by Daniel Beard
Over priced for sub-brand's. Mens section is below marginal. Presentation of goods was very good. Service was friendly with beautiful smiles! Keep checking back. I'm sure there's good stuff coming in all the time.
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June 2023 by Nadine Marks
I see why they have a 3 star in customer service and in taste of clothing you have a better chance of selling your clothing online than with them
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January 2023 by Brianna C
I’ve been shopping at Platos Closet for years and never have I experienced worse customer service. The cashiers had me switch to a different register three times when no one else was in line just because neither one wanted to ring me up. Afterwards, they didn’t say a word to me until they had to tell me my total. My clothes were just thrown in a bag and I was handed my change. I left the store and the staff went back to their conversation without saying another word
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November 2022 by Christina Castilla
I would like to say I'm shocked on the staff's customer service skills but I'm not.Our family enjoys stopping in from time to time. Today my daughter and I brought in some brand name clothes and were told everything was outdated nor not the correct brands so rudely. Probably won't be visiting this location anymore.
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September 2022 by Alex Cruz
I went in with a mixture of party and business attire. First time here. I walked in and no one even acknowledged me. Then someone else walked in with a fancy looking bag and they attended to them before me. Once they were done sorting through my clothes they told me they only took the clothes that were none business attire since that is what they look for which I understand. Then this teen made a comment that they only take clothes for teenagers. When In fact they took clothes that aren’t appropriate for teenagers. Those are clothes that I would wear clubbing. I’m in my 20s and I felt like this teen completely insulted me. They gave me $9 for three articles of clothes (practically brand new) that I could’ve sold online and made more with. Never returning.
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September 2022 by Morgan
Love shopping and selling my clothes here! They have a great selection and the staff are extremely friendly and helpful. I always end up finding the cutest items! Definitely worth checking out!
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August 2022 by Leila Burkhart
I come here all the time and I love the girls that work here there so nice and always complimenting me ! i come here to buy one thing and end up leaving with a bunch ! They are very respectful and helpful Im surprised people have had bad experiences with them.. the store is so organized and amazing !
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August 2022 by bellamy phillips
Just came into the store today and had an amazing overall experience! Not sure why there are many bad reviews because I had a completely different experience than others which makes me think they must be talking about a different store. Staff greeted me when I entered and when I asked about where to find an item they were very helpful. All of the staff seemed nice enough and were knowledgeable when someone needed info. To others leaving a review, this is a TEEN/YOUNG ADULT store so keep that in mind before you come in if that's not what items your looking for or trying to sell. overall 10/10 experience will be returning soon!
