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February 2024 by Dailaizae Roberts
Store manager was absolutely the worst. I came in to get a SIM card for my iPad and instantly she was very rude with an attitude. I let her know that I will be going to another store for customer service and she was completely okay with that. Zero customer service support. Just ran a customer away.
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January 2024 by Sabriena Plotke
The person that helped me tonight was Samuel. I am very thank for his help, patience, kindness and knowledge. Great experience at the store on 23rd st. by Petsmart . I will recommend to others.
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December 2023 by brockga1
Had a problem with my voicemail went to boost they did a soft reboot on my phone fix the problem save me from buying a new phone
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May 2023 by Amanda Redmond
Quick and friendly staff fair pricing and great service.
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March 2023 by Craig Register
Knowledgeable staff. When it comes to mobile devices, there's a lot to know. I found that the staff was pretty up to date about the devices being sold. I was impressed as they helped me find the right device after I told them my needs and wants. I ended up choosing a OnePlus device and i couldn't have been happier. OP sells blazing fast devices for the power user like me.
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March 2023 by Erick Pickens
There's always just one person working at this location. Nothing wrong with the service there I just think they should have two people working.
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August 2022 by Anji Hall
The one ? is only because I can not rate a zero. My daughter went there this morning with her boyfriend to update her phone. When the associate, Connie mistakenly thought my daughter went to the car with her boyfriend to get her phone case, she told her co- worker that she didn't like those people and then preceded to mock my daughter's voice while saying the exact same sentence that my daughter had said about not needing to purchase a phone case. This is so rude and had I been there, I would have definitely called her out on it. I am currently on the phone with Cricket making a formal complaint about this associate.I actually went to the store less than a week later to personally make a complaint to the store manager since I had tried calling multiple times with no answer. Low and behold, guess who is the manager? CONNIE! I was super shocked. I also was unable to speak with her, she was not working that day. I ask for the regional manager's number. The sales associate could not give it to me but he did call the regional manager, who did not speak with me nor ever give me a call. Again, poor business etiquette.
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July 2022 by Zaurik Lindemann
Bad service
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July 2022 by Linda Coachman
Fast Reliable Service
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July 2022 by Daniel Corbisiero
Great staff!
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June 2022 by Stella Pippin
The guy was really nice helped as much as he could.
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May 2022 by Jessica Carnell
Austin was great the clients before us where being jerks to him and making a ruckus but he handled it super well. When we got to the counter my teenager was buying his 1st phone with his money and setting up his own phone line, Austin was super handling it. It was a great experience thank you.
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May 2022 by Clara Dracos
Had a problem with my phone. Walked in to meet 2 pleasant representatives of Cricket. They both were very kind. They fixed my phone in no time. It was so major to me but they made it a minor problem and fixed it. Awesome service
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April 2022 by Liz Lopez
Works well in Panama City but Cricket service not good for areas of Florida north of hwy 90. Very poor signal when traveling north. We regularly travel to Sneads, Bonifay, Marianna, and Crestview installing flooring and that has been our experience with the cricket service.
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April 2022 by Deborah Copeland
I had a very special and helpful Cricket. Worker.
