Enterprise Rent-A-Car

Enterprise Rent-A-Car, Car Rental
Hours: Enterprise Rent-A-Car is a very busy business with thousands of airport and neighborhood locations. The staff are consistently described as friendly, helpful, courteous, and pleasant. They are noted for keeping a smile, making sure customers are taken care of properly, and ensuring processes go smoothly. Many reviews highlight exceptional customer service, with staff keeping safety prioritized by providing thoroughly cleaned vehicles and disinfectant wipes. However, some customers report that the cars are never all the way clean, with one instance of finding hair in a vehicle. A strong complaint advises to never prepay for gas, calling it a complete scam to squeeze more money, as refunds are not given if the tank is not returned completely empty. Some note that the website can be a little confusing, though it is pretty fast. One reviewer mentioned that a competitor's deposit fee is cheaper and that the competitor is basically cheaper overall. Despite these points, many customers have used Enterprise for years and report having a great, smooth, and easy experience, calling it one of the best.

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1. Pensacola, Florida