November 2021 by Geraldine Wheeler
Have bought a lot of furniture from American Signature and have always been pleased with furniture. Delivery has always been great. Would recommend this store.
November 2021 by William Siskar
We just moved to DTSP and we’re desperate need of furniture. Everywhere we looked was informing us of months waiting time. American signature has inventory available. Working with Randy was great. He showed us exactly what we looking for in our price range. He even found returned items that matched our selection. Randy was great to work with and we recommend him highly
November 2021 by Rick Chase
The shopping experience here is pleasant and the sales representative were all friendly and helpful. Purchasing furniture here is not the issue. The issues come AFTER your purchase. If you have any issues with your orders the customer service people here will not help. Spent 2 hours on the phone about damaged furniture I received only to be told by a very rude manager named Nancy that she didn’t have time to address my issue because she had other things to deal with. Ended up having to call the corporate number which was also a 2 hour wait time but at least they were able to offer a solution. The customer service associates at this location are very rude and unprofessional on the phones and as well as this specific manager I mentioned earlier. If your looking for a smooth and easy buying experience I would not suggest shopping here because this was anything but smooth or easy. Just an absolute nightmare to deal with if you come across any issues. Just think others should be aware before making an expensive purchase.
November 2021 by Lisa Merkow
Randall was fantastic to work with. He found us the furniture we wanted and helped us determine availability. We highly recommend both him and American Signature Furniture.
November 2021 by Libby Rose
Customer service and the sales team is a joke at this location. I ordered a couch the first week of July and still haven’t received my furniture. They were not honest when it came to the estimated delivery and they continue to give me dates that keep getting pushed back. First it was September 15th, then October I would be able to receive half the couch (who wants half a couch), then it was November 24th and now I might receive the couch by the end of December. I’m not holding my breath because I’m sure I’ll get a call a week out that it’s pushed back ANOTHER month. I would have been more understanding if when I purchased the couch they were more realistic when it came to delivery but 3 months past my original delivery date is ridiculous. I’ve paid for a couch that I may or may not even receive. Very frustrating.
October 2021 by Devin Strebler
Terrible service! Bought an expensive bedroom set that was supposed to arrive in (5 months) —now October.
I was told that there’s a delay and now it will not be here until February and my entire bedroom set is paid off and now we have no bedroom set because we sold ours thinking ours would be here. this company is terrible and sells things that they don’t even have don’t believe them when they say that they have something in stock and it will arrive at a certain —date they are stealing your money and just giving you their furniture when they have it.
Update:: I contacted them and they said they can’t even promise it will be here in February as it’s “coming from Vietnam” what a joke! This company is scamming people and delivering furniture almost a year after knowing they don’t have inventory.
October 2021 by Bret Moleta
The best furniture store in Pinellas Park / St. Petersburg area!I went to American Signature Furniture by doing a Google search for "Stadium Seating" and wound up finding a sofa that was even better for me. I needed a wider sofa. The store was super clean and all their products were clearly marked and prices were very reasonable. I would definitely recommend American Signature Furniture of Pinellas Park
October 2021 by Momo Lebrun
From the sales associate to the delivery, the experience was 10/10. I'm already recommending others to shop here. The furniture quality is great and made better when the associates are knowledgeable and helpful.
October 2021 by Leah Braswell
Greeted by Randy, he was attentive, answered all my questions, and most importantly not your typical pushy sales guy. Awesome experience! Highly recommend seeing Randy at American Signature Furniture.
September 2021 by Pamela Diaz
this place is very irresponsible. 5 months ago I bought a bed after waiting for more than 5 delays when the bed arrives the back of the bed arrives broken when I go to the store to talk to the manager he tells me that I have to wait another month for it to arrive. When I am waiting for it to arrive, they call me two days before the delivery date to tell me that there is another delay that I need to wait a month. I got tired of waiting for something that I paid for and I never received. I showed them that I am pregnant and that I was sleeping on a mattress on the floor. but they did not show importance. I understand the pandemic but I don't like the abuse. this place should be closed I do not recommend it to anyone
September 2021 by David Lanning
My wife and I recently purchased a new leather dual recliner sofa from this store. Our Salesperson Becky was a pleasure to work with. She was very helpful. The couch was delivered as promised and we are very pleased with our experience at this store. We would recommend to anyone looking for any type of furniture to go and ask for Becky!
July 2021 by Thomas M.
very disappointed in their furniture and the warranty company they use. we purchased a six piece sectional 3 years ago and after 1 year one the recliner's seat has shifted and is noticeably leaning to one side. the same recliner's arm rest's cushion has also shifted or eroded creating a depression in arm rest allowing wood frame to be very uncomfortable. the warranty company that american signature furniture uses has no customer service other than a computer generated survey which if you make one mistake on its survey generates an email response declining your warranty claim. its basically entraptment.
July 2021 by Dana Fowler
Becky Is Garbage
May 2021 by Jake Moore
Chad B was an absolute rockstar for us! He was a first class guy who helped us find the perfect couch! I highly recommend asking for him when you walk into the store! Chad B and American signature is the place to go with all your home or apartment needs!
May 2021 by Elizabeth Mize
Becky was absolutely great to work with. Delivery was early! The delivery fits went above and beyond to make sure we were happy. Love the furniture, too