-
November 2024 by Victoria Marques
I went to this location for a headlight replacement bulb once getting to the counter I gave year/make/model and was asked if I needed a Low or High beam (I had no clue) rather helping me try to figure it out the woman at the counter gave me her back and started doing her side work labeling prices on items ignoring me to let me figure it out myself. The 2 male employees were just in the back giggling and having fun also ignoring me. When I went to my car outside to try and figure out what bulb I needed I realized there's an O'Reillys right next store so I drove over there and the man behind the counter was more than happy to help. Now I know go to O'Reilly's not AutoZone 👍
-
November 2024 by Liudmila Serrano
I went to get an oil change kit for my car, the employee, a gray-haired older man, does not have the character for customer service, was racist regarding the language when he saw my English was not the best and showed no interest in helping me . But thanks to another employee, Carlos, I was able to find what I needed, he was friendly and willing to help.
-
November 2024 by Sharon King
My car needed a new battery and I needed to get to my job. Matthew got it done with a smile! I appreciated his friendly yet professional attitude. Got to my job on time!!
-
November 2024 by Alexeis Tamayo
Very good and fast service
-
November 2024 by John Kennedy
Excellent customer assistance
-
October 2024 by Vernon Waldron
Great service and very helpful for all your needs
-
October 2024 by Susan Schutt
we stopped in to purchase a new battery...only customer in the store. We had to ask "Mr. Personality" if he could be of assistance. Wasn't sure with him leaning on the counter if we were bothering him or not.
After our purchase we asked if he could take the battery out to the car(he already had it on his cart) and did oblige but he bumped the battery against the trim piece of our car. no apology...no oops...just nothing.
No TIP here....and we'll share our experience!
-
October 2024 by Yvonnette Diaz
This location has super nice employees being a woman not knowing a lot of stuff of cars it is very nice to have people so honest to help you when you need Ishmael was very helpful
-
October 2024 by Captain Buck Mosher
She was very helpful and knowledgeable.
-
September 2024 by Jordon Marshman
Very disappointed with the customer service and we will sadly not be back. My husband, my daughter and myself tried to go into Auto Zone this morning with our car battery to get a replacement when my husband was stopped at the door by an older man that worked there that was smoking a cigarette at the door and all this man said to us was no, nope, no. So my husband was confused and asked if they were busy and if he was the only one working to which the man said no there were other people working but he’s not doing that. There was no explanation and we were basically just told to go. After that we went two seconds down the road and had a new battery from O’Reillys in less then 5 minutes.
-
September 2024 by Margo Bridge
Carlos is rude and very unprofessional. I will not ever return or do business with you again!
-
August 2024 by Chuck Mangus
I ordered a few items online and they were ready for pickup in a matter of minutes
-
August 2024 by James Casey
Had to get a new battery as the Floria heat did mine in. Matt installed it quickly and efficiently, saving me from doing it in the heat a humidity. It fired right up on completion. Matt was friendly and informative as he completed the work. Estelle was helpful in getting a battery in stock as well. Great employees! Those are the experiences that make a customer return.
-
July 2024 by Erik
Vinny the store manager is #1 manager. And Estelle is #1 associate. Thanks y’all!
-
July 2024 by Bill Whitehead
Just needed break stuff
