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March 2024 by Shorty Shorts
The won't let you hold the creature unless you're intent on buying it. How else will one know if they're a good match? This is why everyone should support small scale pet stores and not glorified pet mills such as these.
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March 2024 by Sandra Lloyd
Easy courteous great aquarium starter kit good value
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February 2024 by Linda Marie
Great grooming service
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February 2024 by Shanna Carver
They have been out of my dog's food three of the last four times I have been there.
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February 2024 by eugene mccoy
I will shop in here anytime
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February 2024 by Timothy Zentgraf
I love bringing my dog in here and she loves coming to this store and getting groomed by Bailie.
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February 2024 by Lisa Trouskie
We went yesterday to have our dogs nails done. We had an appointment and slightly early. Out of the 4/5 groomers there, only one smiles and talks to you, her name is Carolina. She has been the only groomer that has been there for the past 3 years.The others act like zombies. No smiles, no greeting, no acknowledgment at all! Our one dogs nails could’ve been done better but I wasn’t gonna put my dog through it again with Ms.Personality (Alyssa)This happened the last time I was there ( it wasn’t as bad ) so I just chalked it up as they were having a bad day. Clearly everyday is bad. We won’t be back!
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February 2024 by Deb Krienke
Service was great when I realized I had ordered the wrong size. Immediately resolved!
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February 2024 by renea Reynolds
I came here Sunday for a nail trim for my 2 dogs. I waited around at the desk about 5 minutes before anyone spoke to me. Then I waited another 5 or 10 minutes until someone told me to wait outside the salon and someone would come get me. 15 minutes later no one came so we left. Came back at 10:30 am today and stood at the counter waiting for someone to acknowledge me. Waited some more while 2 girls with no dogs stood there. Finally got checked in. While retrieving dog 1 after her nail trim I was forced to listen to the girl with colorful hair cuss using the f...word about the customer who just left. My fearful dog 1 had to go back in when I noticed her dew claws weren't cut. Even dog 2, who is always happy to come here, was shaking on the table. Been coming here over 2 years happily, first time I didn't tip. The salon has changed drastically. I will be looking for a different salon.
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February 2024 by Brandi Riccetelli
Customer service here is excellent!
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February 2024 by Jared Lipsky
Hunter, you adjusted your name tag like 17 times before opening the register when the line was so long. That’s all.
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February 2024 by Karen Slusher
They always have the dry cat food and we like looking bat the fish and other cats that are there for adoption.
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February 2024 by Dana Landin
Good crickets. Knowledgeable staff. Helpful and kind.
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February 2024 by ABRAHAM BEJARANO
Very professional
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February 2024 by Jennifer Barker
Wanna give credit where credit is due. Since deciding to add our baby girl Leia to the family, PetSmart has been my go to for supplies. Every interaction with the associates has been fantastic and personal. Hunter is amazing! Super friendly, kind and loves on our little girl everytime we come in. Last night Leia completed her first puppy training with Alana, and OMG!!! What a difference it has already made in our girl. She taught us (mom and Dad) a few tricks to help with some problem areas ex. Jumping up on us when we are eating, barking, nipping, and worst-excessive burst of energy just before bed. Her knowledge and expertise has already been such a HUGE help. I plan on training Leia as a therapy dog and was so happy to find they have a program to help me with that. I look forward to future classes and working with her to get Leia well trained. Thank you all so much!
