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July 2024 by Cindy Donald
First time visit for estimate. Quick, clean, friendly, no waiting. Always heard friends brag on this place! Looking forward to job well done.
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April 2024 by John Worley
My car is on the road today.
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January 2024 by Cleve Pridgeon
MY truck looks brand new
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October 2023 by Jordan Gattis
They were super nice and helpful to my mom and I when we called about my grandparents vehicle after we hit a deer! They were very friendly and great service!Service: Body & Trim
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September 2023 by William Switzer
Very quick and reliable
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September 2023 by Kareen
Excellent service and a job well done.
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July 2023 by tyler freeman
Hands down Winner for Best Customer Support!!!Went out of their way to cover Subaru expenses that the insurance wasn't willing to pay. They mean it, when they say, they WILL Take Care of You!
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June 2023 by jody smith
Matt and Katie were fabulous. Five Star is appropriately named and does not disappoint.
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May 2023 by kathe hayter
Katie is the BOMB! So helpful, efficient and friendly, actually a good experience. Body work is great! Thanks!
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May 2023 by James Peeples
Take your car elsewhere this place is over charging people like crazy! If your insurance is paying awesome! But if you’re paying out of pocket take it somewhere else! Insurance companies should investigate how much this place is charging people!See the attached photo! The lady in the office who built the quote said they are not ordering any parts for it but as you can see 458 dollars on parts. 11.8 hours of body labor to remove the bumper and quarter fender and then to reinstall it! (It take 1 hour maybe to remove both and 1 hour maybe to reinstall the bumber and quarter fender) Then charging 9.2 hours to paint a bumper and quarter fender. (9.2 hours to paint a bumper and a quarter fender ) Then charging mechanical labor when it’s a bumper and quarter fender! No mechanical labor involved! (It’s a scratch on the bumper and quarter fender) Then they are charging 414 dollars in paint! It does not cost 414 dollars of paint to paint a bumper and quarter fender! MIND BLOWN! and she looked me in the eyes and said yes that’s what it costs to fix 2 scratches on the bumper and quarter fender!Update! I will not remove the posting! Considering I have an estimate and a picture of the estimate you wrote! I would want the review removed also when someone finally called you out for over charging people! I wonder if insurance companies realize how much you are over charging people! This Also Explains the only good reviews they have trying to black mail people who leave negative reviews! That explains the getting away with overcharging people!Seems like Most people like me and I am an enjoyable person!I go out of my way to help people and that is exactly What I was trying to do was help a girl you guys were overcharging and you know it!Jodean User ProfileJodeanJanuary 2023Fantastic Guest! Cleaned everything and left the cabin in pristine condition!Stacey User ProfileStaceyNovember 2022James and his family were wonderful guests! He was very communicative, respectful of the house rules, and left the house in great shape. He even cleaned up some trash the bears had dragged onto the property! I’d be happy to host him and his family again any timeDavid User ProfileDavidNovember 2022James and his family were wonderful guests. We highly recommend James to all future hosts, and he is always welcome to come back.Tammie User ProfileTammieAugust 2022James is a good guest. Thank youJohn User ProfileJohnMarch 2021The best even helpful to the neighbors.Gary User ProfileGaryDecember 2020James was a last minute booking.He was very understanding waiting for housekeeping to finish.He is very personable and we enjoyed conversation.I would have him back at anytimeVacasa Arkansas User ProfileVacasa ArkansasJune 2020James was a great guest! Place was left clean and communication was smooth as can be. It will be our pleasure to host his next stay.Michael User ProfileMichaelApril 2020Very nice guy Excellent Guest !Kenny User ProfileKennyAugust 2019James was my very first customer and left the cabin very clean. Absolutely no problems....thanks James....hope my future customers are as considerate!Debra User ProfileDebraJuly 2019James and family were great guests at my home. Definitely would have them here again!
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March 2023 by Woken Rage
Great service!!!! Friendly people with fast and excellent workmanship.Service: Body & Trim
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September 2022 by Mitchell Morrison
Awesome people. Great shop. Would highly recommend.
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August 2022 by Cindy Vardeman
Matt saw my husband carrying a car battery out of Auto store about to walk .2 miles to our broken down car. He gave us a ride. He was the friendliest person, put us in touch with a tow truck business and mechanic. He didn’t have to do any of that but he did. So impressed with this, we were on vacay and it is nice to know there are kind folks like Matt to help out. THANK YOU MATT!
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July 2022 by Chris G.
So I'm traveling from Ohio with my 4 Granchildren . I have a Mechanical issue with the Motorhome and BJs automotive repair was willing to help us . BJ'S parking area is small and was packed . I pull into the neighboring business 5 Star to find out where the Best place to put this 31' Motorhome so it is our of the way . Mike the supposed Manager at 5 Star comes over and gets Nasty with my wife and Brother in law. They explained we will be there 5 minutes while we find out where to park . In the meantime my wife is exiting the RV with her Service Dog and the 5 Star customer is oblivious to the Dog and almost runs it over . I yell for him to Stop and I guess this Trigger Mike and he lost it. I spoke with him about his unprofessional manners and left an Honest Google review of our experience . Shockingly the Owner went low and responded by accusing us of being Drunks , speeding and other lies. WOW ! Since i can't respond to his slanderous lies on Google I am leaving this review on Yelp. I am sure they do outstanding work from their reviews but Professionalism Classes are strongly suggested
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January 2022 by St. Joe Jen
The customer service was amazing. They were all friendly and Matt was helpful and very knowledgeable. Truly nice people who do dependable and honest work.
