-
September 2024 by Val Brenner
They installed countertops and backsplashes in two bathrooms. Within three months, the caulk sealing the joint at the two pieces began coming apart - shrinking and detaching from the surface.
After multiple calls, they did send a worker out to repair it. He used the same caulk, which came apart within two months.
I made multiple calls, and had to go in person to get anyone to speak with me. The owner finally said that her husband would stop by and fix it. He never showed nor called.
We hired someone else to properly caulk the counters. He agreed that they’d used latex caulk instead of silicone.
We will not use this company for our upcoming kitchen remodel, nor do I recommend them.
-
August 2024 by Sandra Littrell
These guys are the best, They do a great job!
-
May 2024 by Monica Gregory
While scrolling Google and looking for a contractor for a different job this morning, it caught my eye that Those Kitchen Guys have less than a 5-star rating. That is surprising! We worked with Chris S. to get new countertops about a year and a half ago and he was great - very helpful in their shop, responsive to questions, and when they scheduled the job they did it quickly. And after some time has passed the countertop is still in perfect shape. Just want to say thanks and we would 100% hire again!
-
November 2023 by susanlieb1
We’ve used them for 2 bathrooms and we are very satisfied!Services: Countertops
-
October 2023 by Mike Cooper
I called this company for a quote and they came out last Saturday to give the quote. On Monday we got a price and decided to add the backsplash all the way up wall. We got the new price on Wednesday $9700. We decided to go in on thursday and take a look. We finally decide on the material and ask to see best price. He tells me hes taking a cpl things off that will reduce my price over $500, so we leave and decide we are going to do the job. That evening i get an email and with things taken out he gives me an increased price of $10,100. These guys gave me 1 price, then take things out and increased the price. When i said that makes no sense and im going to Get other estinates they didnt care. That is extremely unprofessional and shady. Integrity is everything and they lack it . I have all the emails so their is no possible rebuttal. This happens exactly as I wrote
-
September 2023 by Charmaine Clarke
I had two bathrooms renovated by this company and they were excellent! Very professional, neat and no complaints! Highly recommended!
-
May 2023 by Cali D.
Worst experience of my life. Lost about 22k. Literally had to tear the kitchen out. Had a great little designer in a store corner they are not affiliated with. After that all downhill. Installer was a moron and rude, countertops didnt fit well, cabinets chipped and rep. wouldnt cover them. I now have psoriasis in my ears due to the stress. Find anybody else.
-
February 2023 by Mark Hatfield
Installed new countertops and backsplash. Chris, Mike and crew are great to work with.Service: Countertops
-
February 2023 by Nancy R.
Lied about delivery times. Neglected to install once product arrived then refused to installed because of a missing cabinet, but then wanted to install without the cabinet at their convenience. Took over a moth to complete the job and claim the tool to I stall hardware was broken so they could not install hardware and did not have trim for dishwasher. Later advised hardware would be an extra $250-$300 charge . At one point I was called to the warehouse and told I would have to purchase additional Quartz because they came up short. I refused and magically they found an extra piece from another job. Electrical outlet i wanted could not be installed after the fact because these people dont know basic construction. Today is February 12th almost 1 year from when I wrote a very sizable check and my kitchen is not complete.
-
December 2022 by Simon Y.
What a horrible experience with this company. Chris is a con artist , he should nit be designing people's kitchen for a living. He is horrible at what he does, dont do the mistake i did to hire this company! There's plenty of other options out there.
-
April 2022 by Peter Clark
The best thing I like about Those Kitchen Guys was that when they started the job, they finished it before going to another job so it was minimal time without the kitchen. They also took out our carpets and put in new floors. The men that came to work worked hard all day to get the job done. Very pleased with Those Kitchen Guys and with Donna who does the scheduling!Service: Countertops
-
March 2022 by Joe V.
Terrible customer service! I went in for a quote for a small piece of granite. They sent me in the back where I got yelled at for being in the back. I went back to the sales guy Doug Oliver who couldn't have been more rude. I can't wait to tell my neighbors to shop somewhere else.
-
March 2022 by Russell Buser
We had our kitchen countertop replaced with a quartz countertop from Those Kitchen Guys and Granite. Everything about the experience was positive from the design and pricing to the installation. Everyone we worked with was professional and helpful and I would definitely recommend this company. It is always a pleasure to work with a contractor that does quality work and is proud of the work they've done. Thank you, great job!Service: Countertops
-
December 2021 by Susan Smith
First off, our complete kitchen remodel started around April 1, 2021. Tony, Donna, Doug, Ariel were all professional and nice to work with. Ariel and his crew first replaced our flooring with a beautiful Italian porcelain tile in a timely manner, and it’s beautiful. Next, our cabinets were totally replaced by Doug and his crew which was Anthony and they were installed in a timely manner, and the cabinets are beautiful. We loved working with Anthony, so nice and professional. Doug is a great communicator. Last were the counters. We had a bit of an issue getting the blue quartz and the correct adhesive, but when that was resolved all went a bit slower, but well. The ball dropped in Ariel’s lap with the counter top, but he and his crew stepped up to the plate and did a great job. Mike was great with installing our beautiful blue quartz counter tops. The whole kitchen is beautiful. We love it! The timely issues we had Tony and Donna worked very well with us, always nice and professional. We highly recommend “Those Kitchen Guys And Granite”.Services: Tile work replacement
-
December 2021 by Michelle Caccomo
Lucky for us I spotted a The Kitchen Guys truck! I have to say this was the easiest process of having granite countertops selected and installed within a 2 week timeframe. TKG we’re able to cut an ogee edging on site with an ogee edging without any seams in this large countertop. That was very impressive to us. Donna and Chris were a pleasure to work with. I highly recommend this business.Service: Countertops
