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July 2024 by Toby Foote
I called the store and was bounced around from department to department trying to get someone in Truck Rental to pick up. Eventually, someone just hung up on me.
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February 2023 by Tony B.
The new management and most employees at our local Home Depot #630 has done a remarkable job over the last several months. Employees for the most part are much more helpful, the store is neatly organized and even the parking lot and carts are kept organized. The effort to detail is much appreciated as a customer. I had given up at one point not long ago because the store seemed out of control. They have really turned things around Thank You and keep up the great work.
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December 2022 by Joanne S.
If I could give a 0 stars rating,I would. We bought our tree last year from Home Depot in Riverview. I was a little concerned because it was losing some needles but was told it was normal. We got it home and into water. The entire time we had it, the tree never took up any water and my living room looked like the forest floor with all the pine needles. Got it out right after Christmas as it was a fire hazard. Never again.
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December 2022 by Linda Gambuti
Not for their garden shop. They don’t take care of their plants and charge a fortune to make up the difference. Just water your plants!!
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November 2022 by Jezrael D.
After ever mechanic that was open in Riverview told ne although: "the sign says, full auto service? WE don't fix all auto service" seriously!? Not even kidding! None of the auto centers, mechanics etc DO NOT FIX DENT RIMS. How crazy is that!? So after i am obligated to cancel my Dashing cuz the pothole situation here is as bad as no mechanics fix bent rims? I say fuck it! N went straight to the nearest Home Depot. I gotta say, i was starting to calm down until i git to the home depot. I was sent to isle 14. No blow torches there. I found isle 13th? Has a sign that literally says Welding/slodering. I celebrated! Guess what? No gear for both!!! Like what the hell!? I was about to go into my super saiyan level 4 stage of anger. Fortunately a gentleman spotted me fuming n running around the isles. He apologized for the mess they got there. Apparently the HD is still updating their order due to a renovation they are currently still doing. It took me down to Bulma level of Crabbyness. Found my blow torch $25 buckeroos is in my daily budget. Thanked the gentleman and paid. Store looks like the others. My only beef is with the obvious. They seriously need to At least update the signs. It's not hard at all. Remove signs and put temporary ones in. I am a strategist, I already know where to go before going to the stores. Same when i go to a restaurant or when i go clubbing. I already know who im kissing etc the point is? I do my research and lok up online where n what is at places. Im hyper focused in craft, tech and beautiful girls. Most H.D. Are set the same way. Mine in Valrico, the one in falkenburg n 60. They are the same but mirrored. Isle 14 in the old ones has the welding/soldering departments. Ruskin one it was 15. Like i could go on lol i still remember the one in PR. And that was 20+ years ago. Again my point? Keep them the same, we psychos like order n know where our stuff is at. Keeping me happy makes me want to buy more from the store. My minimum is that the signs don't match the product. That would keep me happy, n everybody else i saw looking for stuff n not finding it. Although those hiccups i eventually found, i'd come back in the future when they figure out when to stop moving stuff around cuz like i said? I would rather drive to the next one than waste my time playing: "where's waldo" with whatever i need. Oh yeah, i bought the blow torch to use it with my deadbolt hammer n a piece of lumber to just fix my rim myself. No worries it's a steel type so the Torch n hammer technique, works fine. Aluminum is a hard maybe. Bye bye thank u for reading.
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October 2022 by Aida Perez
Got all the help I needed.
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October 2022 by Len Goellner
went today to buy a washer/drier. after 15 minutes of seeing no one to help me looked around. found a guy at desk but he said he didnt work in that delt. 10 minutes more wandering and he said he was calling for someone. after about 10-15more minutes waiting and never seeing an associate i walked out. horrible crappy service...but im sure lowes appreciates cus i went there and walked out in 10 minutes with my delivery set...guess ill be a lowes customer from now on
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September 2022 by Bryan Mattingly
9/30/22….I just purchased a Ryobi generator for right at $1000. Took it home and tried everything to get it up and running. Followed the manufacture hotlines instructions to the T. Nothing. I haven’t even had this generator for 2 hours. Not 2 weeks, not 2 days. 2 hours. I took it in for an exchange, not a return but just an exchange because I still need a generator. They do not do any exchanges on generators. I can see this policy on returns, I get that. But I just need a WORKING generator. Now they did say I could spend another $1000 and buy another one…that they won’t guarantee or stand behind. Horrible customer service that borders on taking advantage of people.
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September 2022 by Bryan M.
On 9/30/22 I purchased a Ryobi home generator for right at $1000. I got it home and could not get it running. I called the manufactures help line and followed all instructions and troubleshooting tips and it simply doesn't work. I had this item for less then 2 hours. Not 2 weeks, not 2 days, but 2 hours. They will not exchange it for one that works. I understand this policy if I wanted to return it but I just wanted an exchange for a working product. They did say I could spend another $1000 and buy another generator.....that they wouldn't guarantee or stand behind. I don't have $1000 just to throw away. I purchased this item in good faith during a time of need. If they don't want to accept returns then fine. But at least have the decency to stand behind your products you choose to sell in your store. All I want is a working product. This is a borderline predatory policy in my opinion. And Home Depot will never receive another penny of my money.
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June 2022 by Allienole
Worst curbside service I have ever experienced at a retailer. I checked again and after waiting for over 30 minutes I called the customer service line they weren’t able to get anyone in the store to answer the phone. I walked into the store and found an associate who went and told customer service and was laughing about my situation to another sales associate. I was able to find a manager who apologize however it clearly was an empathetic to my situation. No one should have to wait over 35 minutes for curbside service absolutely the worst experience I will never use this Home Depot again
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May 2022 by Abbey T.
Deborah in the front is fantastic!! Checking out with her was a breeze. The paint employees were also awesome. Had a great time.
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March 2022 by Abby L.
Laura in the paint department is not helpful at all, tried to skip my order and had the worst attitude! Not the best way to greet customers. What's new home depot?
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March 2022 by Lee L.
Their merchandise was awesome and affordable, based on what we needed. I decided to embark on a DIY mirror framing mission for my bathroom. I watched countless YouTube videos and headed over to Home Depot to purchase the materials. Home Depot had everything in stock that we needed, aside from Kryolin Fusion Gloss spray paint. The customer service was lacking, apart from a young gentleman in the painting area who was extremely helpful, everyone else seemed kind of lost & disinterested. This location is extremely close to home and will be our go to spot for home improvements.
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December 2021 by Marty Prenatt
Picked up a Penske rental pre-paid it was a real treat, rude, slow.. and Generally not pleasant.. But always a great Experience at the Palm Riverview location..
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October 2021 by Game Spenders, D.
Thank you (Alberto) you are very nice and l like to help people and I appreciate your help
