Mercedes-Benz of North Orlando provides outstanding and great customer service to residents of the North Orlando area. The experience from start to finish is consistently smooth and enjoyable, marked by professional, patient, and friendly staff who give their full attention. Customers report exceptional service during both sales and service visits, with advisors taking time to explain everything in detail and answer all questions without pressure. The service process is outstanding, from scheduling and communications to diagnosis, repair expertise, and timeliness, often completing work within 24 hours. The team is knowledgeable, genuinely committed, and works within budget, ensuring customers feel confident in their decisions. For those looking for a new or pre-owned Mercedes-Benz, or for expert service and repairs, the dealership is highly recommended as the best place, with a team that truly cares.
I had an outstanding experience buying my new Mercedes from Danny Rios. He was knowledgeable, patient, and made the entire process easy and stress-free. Danny went above and beyond to help me find the perfect car, and his professionalism really stood out. I highly recommend working with him if you’re shopping for a Mercedes!
November 2025
So far great customer service. Service Advisor Robert Mattson is very patient and explains everything in details. Sales advisor Rafael Navarro is also very patient and gives you full attention when you ask for specifics in a vehicle.
November 2025
They were awesome. I brought it in with a shifting issue. They diagnosed and fixed the issue within 24 hours of me leaving the vehicle. Great job
