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November 2024 by Aaron Prumm
If you own a business, DO NOT do business with TD Bank. If you write checks to your vendors, they will absolutely NOT allow them to cash the check at the bank. This may put a big strain on your relationship with some vendors that need to cash the check the same day. Horrible service. I was talked to like I didn't know how banks work.
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October 2024 by Andrew Coral
If you have anything to do with international banking don’t go here go to Lakewood ranch location they know what to do.
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September 2024 by Darlene Smith
Stopped to make a deposit of “CASH” it took them 20 min! 20 min of waiting at the window with no one else there to make a cash deposit. WTH!!! I will be dropping this bank asap.
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September 2024 by Tim Ng
Waited 45mins to open account
Bad service super slow.
Plus 30 more mins out there
1hr. 15 wasted times
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September 2024 by Bill Gay
I have been a customer of TD Bank for 12 years in New York, Delaware and Florida. This branch in Sarasota is the worst bank of any variety that I have been unfortunate enough to use. It is my intent to move my accounts to a different bank. This branch is chronically understaffed. You cannot speak to anyone without an appointment and then when you do make an appointment, they take other people in front of you and you wind up sitting as though you had no appointment at all. It makes no sense to make an appointment and then not have it honored. I have fell some of the people, including one person, but I think no longer works there who are totally in at the job and other people are minimally helpful.
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July 2024 by Peter Papadogiannis
I have an account with TD went in to open a safe deposit box was told it would be 20 min waited 45 min with absolutely no acknowledgement and had to leave
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June 2024 by Shadi Deaibes
I visited this branch today, which was my first time coming in person since I opened my account online three months ago. My purpose was to rectify an incorrectly charged checking account fee. However, I was disappointed to find that there was only one teller available who was not very helpful. Additionally, there was only one banker attending to five customers patiently waiting to be served. Despite waiting for 30 minutes, the service was slow, so I decided to leave without resolving my issue. Overall, it was not a satisfactory experience. I am hopeful that the next branch I visit will have adequate staffing.
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June 2024 by carl dejonge
Unable to exchange money without opening an account what's the sense of having a Canadian Bank in the United States
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April 2024 by Ann Gannon
Needed euros for trip. Nice and easy. So happy that it was close to my home.
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February 2024 by Carl Jordan
Peter is the worst employee you have. Lazy and do no want to help. He was weird like he was scared interacting with a non white person. I suggest he gets some training and some cultural education classes. Terrible bank. Do no go there! Very rude employee overall.
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February 2024 by Britney Gardner
Worst bank I’ve EVER banked with in my 31 years of life. Opened up a checking account online they never sent me a debit card after two weeks of not receiving a debit card or being able to order one through my account. I went to a branch which the closest branch is an hour and a half away from my house, drove all the way to the branch to get a card printed out and the lady there offer it look like she just did not want to help it was almost closing time. She told me she could not issue me a card I to be mailed which she told me would take 14 days and actually took over a month. She said that whoever set the account up when I called in put the wrong phone number in so I could not verify. Therefore I cannot get a card printed out however fast forward a month later. They suspected fraud on my account and canceled my card, and I had to go into a branch to get a and they did not even ask me for my phone number nor did they send me a code for them to have to send me to print the first branch was an Bradenton will never go there again have to a about told me a lot of wrong information. Long story short I’m switching back to Bank of America This Friday. Fees to transfer money from checking to savings. Maintenance fees even though I get direct deposits well over threshold was supposed to get a 200 with deposits, I haven’t heard anything about that terrible bank staff needs better training.
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February 2024 by Danielle Cardona
Try to avoid this bank. It’s terrible service. I’ve been waiting in my car about 30 minutes just to make a deposit. I really need to change banks.
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February 2024 by Luis Rodriguez
Great Customer Service.Branch Manager was exceptionally helpful with resolving an issue with another branch’s error while renewing a CD. Courteous, Professional, and diligent in following through.The Branch Staff are excellent and great to engage-courteous, attentive, and knowledgeable.
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February 2024 by virusint
Spent 45 minutes waiting for my $200 deposit, the worker are super rude , closing my account and moving to another bank
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December 2023 by D Lavell
I love this branch! Always very helpful & expedient with any transaction I've done with them.
