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January 2024 by Jim J
Don't try to call!! I can't get into my account online. I have a simple question, I called the 800 number, 25 minute wait. The local office could answer question, so called that number. It forwards to the national number. You can't call the local office. Customer service at its worst!
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January 2024 by Melissa Ortiz
Perfect place for passport or concealed weapon license pictures. Very attentive and quick service. Was unsatisfied with the first picture and was offered to keep taking pictures until I was happy. Very friendly..!
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September 2023 by Maureen D
Dawn is an amazing agent!
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September 2023 by Sheila Turbet
Always dealt with Dawn Quackenbush.Very professional and knowledgeable
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July 2023 by Brian Planchard
Very helpful and willing to stay open late on a Friday to assist me with a tiny emergency. Thank you.
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July 2023 by arlis Dey
No answers as to why they are canceling ins. Fraud is the reason
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May 2023 by Patrick McBride
Had an appointment here today for a road trip across Canada from Florida and we were met by some lady named Robin she had a very condescending attitude and we sat down her attitude continued she abruptly interrupted my conversation several times after asking me about how I was going to travel up to East Coast finally I had enough of her condescending attitude and we got up and left it's very sad that people have to have this kind of attitude these days
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April 2023 by Patrick M.
Had an appointment here today for a road trip across Canada from Florida and we were met by some lady named Robin she had a very condescending attitude and we sat down her attitude continued she abruptly interrupted my conversation several times after asking me about how I was going to travel up to East Coast finally I had enough of her condescending attitude and we got up and left it's very sad that people have to have this kind of attitude these days.
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April 2023 by Martin Wynkoop
From the time of my call on a flat off of I95 THREE HOURS before local service called to say they were on the way. FOUR hours back on road. 28 years of membership and the primary reason is roadside service?!? Not worth the cost.
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April 2023 by Wizrd378
We visited to do some computer work for our client at AAA.
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December 2022 by Matthew Hobkirk
Been a AAA member for a very long time feeling it would give me & my family peace of mind, IT HAS BEEN THE DIRECT OPPOSITE! We called them 2 hours ago & said they dispatched a truck, the find your truck link never worked, called them back to check & was told don't worry the truck would be there shortly, it never came, called them again & they got the driver on the phone who told us his shift just started and he would be another hour before he got to us. AAA took no responsibility & said oops we're sorry. Absolutely awful service. Not the same company they used to be. If you can't do roadside service then get out of the business!
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December 2022 by Sharon Masters
Technician replaced battery after determining it was indeed the battery and not the alternator or starter.
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December 2022 by Jon Marks
My family was on the side of I95 for over 3 hours. Two blown tires, and told that the tow truck would be there in 1 to 2 hours. They came 2.5 hour later. Knowing the time frame of the tow truck I would have made other planes. AAA is not good "insurance". I could have called other services and got my situation fixed faster and got my tires fixed. Very disappointed. Called my son over an hour away, he saved the day/night.
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December 2022 by Thomas Lemrow Jr
Friendly staff and clean establishment! I have experienced nothing but professionalism from everyone here!
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December 2022 by Colette Oldham
The service I received today by Robin J. Price was truly appreciated!I was purchasing tickets for Magic Kingdom for our two granddaughters, and, while Ms. Price could have had me pay more through AAA, she disclosed a better deal and assisted me in purchasing the tickets through My Disney Experience.She was so pleasant, making sure I had all other aspects of our Disney Day planned!I appreciate the fact that she took time to work with me, even though there was another customer waiting.This above-and-beyond service really made a difference!
