October 2020 by kathy solomon
I’d say I’ve had an overall pleasant experience. They are very attentive and try to make sure you’re satisfied with your smile by the time you leave. I’d like to say that Heather is, by far, the best tech I’ve ever had. I am a very nervous patient and she made sure I was at ease through out the entire experience, from them pulling my teeth to six months later when I got my permanents, she got me through it!
October 2020 by Maggie Cliby
Affordable dental? Yes, yes they are.Professional? Absolutely.The staff made me feel welcome and comfortable. They took the time to answer all my questions. The dentist was surprisingly as gentle as he could be. He answered all my questions and gave me the best advice.It's like family. I'll be going back.
October 2020 by patricia borgstahl
Great dentist and techs. Great music. Clean environment. I really appreciate their professionalism.
October 2020 by Cayli Czak
Front desk receptionist was not friendly. Seemed very annoyed, and was not being polite to customers. I was then taken back for X-Rays given by Linda. She was superb. She was happy, perky and friendly. The hygienist then came in, she was okay, she seemed busy and like she could use an extra set of hands. I then saw Dr. Powell. He was kind and friendly as well, although he made me listen to a 15 minute rant about flossing that made me feel like toddler. All in all, the organization seemed to be operating smoothly, and I will be returning.
October 2020 by Tina Wilson
Dr. MILTON,WAS OUTSTANDING.AUGUST 2020, I COMPLETED A CONSOLTATION WITH DR. MILTON ON IMPLANTS.HE PATIENTLY EXPLAINED INFORMATION TO ME AND WAS STRAIGHT FORWARDS.9-18-20. COMPLETED IMPLANT SURGERY. GREAT JOB MAKES U FEEL LIKE HE KNEW U FOREVER.COMPASSIONATEGREAT WORKMANSHIPPLEASE ASK FOR...... DR. MILTON. (Oral surgeon).....YOU WON'T GO WRONG.Grateful PATIENT Tina W.
September 2020 by Weston Stander
Hygenists seem top quality and it's nice office, but they basically try to force feed you any service they can sell you. I had a loose tooth and needed a regular 6 month cleaning. They said I needed to x-ray me to examine the tooth. I said let the Dr. have a look first. Dr. said I didn't even need x-rays. Recommended a special expensive cleaning. I asked to just have my regular cleaning first, and they refused to schedule it. I'm not even sure that's legal. Previously, they also said I needed a new crown when I had some sensitivity. My other dentist said it was fine, and to eat less vitamin C. Pain is gone, tooth is fine.
August 2020 by m reed
The visiting oral surgeon, Dr. Milton, and his assistant are exceptional professionals.
August 2020 by Martha Carmona
The entire staff was absolutely professional and courteous at all times. I especially want to commend Dental Assistant Heather, Dr Powell and Lab Technician Troy. They were very patient and above all caring. Thanks to all.
August 2020 by Heather Amanda
Had my cleaning with Marianna, and it was great! All the staff are so friendly, and I love the doctors(:
August 2020 by Neshya Allen
The first time I went there with my daughter the young lady that took care of my daughter was excellent. I needed an appointment for oral surgery and was told they would call. they NEVER called. I followed up with a call and was told they would call after they speak to the surgeon to schedule again no call. I followed up about 2 more times just to get the run around. I WOULD NEVER EVER!!!recommend this facility. waited over a month for an appointment never received a call and then when I call to follow up and was lied too. lack of integrity, unprofessional. NEVER EVER AGAIN
July 2020 by Bob Gardner
So far, a great experience. Dr Lee was very helpful, cheerful and empathetic. I felt he Had my well being 1st and foremost. Then the Office Manager, Mandee Harbin, deciphered everything he said into a legible and simple format with prices and timelines. It was very easy to understand, and she was equally empathetic and low pressure. I chose Aspen!
July 2020 by Debbie Heckman
Sales are more important than service quality. Very expensive.
July 2020 by Kathryn Peel
Staff was so friendly and professional. It was my first visit but they treated me like they’ve known me for years.
July 2020 by Kathy Shay
Had a bad experience with the front desk. I called 2 weeks ago and gave my new insurance information and scheduled the appointment and they told me that they accepted my insurance. Today when I arrived the woman at the front desk said - we do not accept your insurance. I told her I was told that they do, when I scheduled and she said no - we don't accept it. Very cold and rude....When I got home and called my insurance the lady said yes they do accept and even called the office and she also had a bad experience with the same woman. I have schedule elsewhere and will never go back there or recommend them as I have in the past. Obviously they have too much business to turn away patients that quickly!
July 2020 by Linda Sainsurin
I had one of the best dental experiences at aspen dental in St.Augustine . The staff was very friendly and helpful as soon as I walked in . The hygienist Marianna that whitened my teeth made me feel very comfortable and did an amazing job ! I would recommend this office to all my family and friends .
July 2020 by Yvonne Patricia Mcgregor
Professional staff and ease of appointments.
June 2020 by Danielle Cox
The staff in this location are extremely professional and friendly. Cody was my DA, and Dentist was Dr. Lamudi. The reason for 4 stars instead of 5 is because the lab messed up the flipper. The shade was wrong, and not the shade that Cody and I chose, and the shape was wrong, compared to the impression that was taken. I was a little late picking it up, but the Cody and Dentist stayed an hour later making every effort to fix their mistake. The care and personal attention is the reason I will return with any future dental needs. Everyone in the office was friendly. (Much better than St Augustine location!)
June 2020 by bruce campbell
Very professional. Clean, organized, well run
June 2020 by William Marshall
I went in after a 2 month delay to have a crown reset that had fallen off. It lasted 1 day. They immediately tried to sell me a crown on another tooth and wanted replace my partial as well. $$$ I have been a patient here for 5 years. This place is all about the money.
June 2020 by anna white
My only disappointment was the music wasn't working in my exam room. I'm used to easy listening oldies at my old dental office. Just helps relax me instead of hearing other conversations and equipment being used. The doctor ,hygienist and assistant were all great.
June 2020 by Frances Gaedtke
All the staff have been exceptionally nice. They have made sure that you well informed about all the procedures. I couldn't have a nicer experience with the doctor, made sure you were comfortable with the procedures that were to be done. Thank you all for a wonderful experence.
June 2020 by patrick duff
I felt like I was at a time share sales pitch they tell you to come in for a free visit then they try to sell you everything under the sun and get mad at you when you don’t fall for their pitch the dr did a good job but the financial department could use a lesson in business ethics , they even tried to use covid 19 as a scare tactic to get me to agree to their dental cleaning for $1500 smh
June 2020 by Shawn McDonald
My wife had what she explains the worst dental experience of her life and is even more scared to go to dental visits. Honestly, I cannot speak on the normal dentists there but i want to make sure everyone knows the Oral Surgeon, Dr. Milton is very impatient, non-compassionate person, and was very rude to my wife who was there to get a tooth extraction. I warn you if you need Oral Surgery completed!!! DO NOT GO HERE!!!
June 2020 by Nicholas Zimmerman
Had my wisdom teeth out by a different dentist in Denver. Lost 22lbs cause I could not even open my mouth to fit a spoon in after 3 weeks. Went to Aspen Dental when I moved back to St Augustine. They were able to get me in the day I called. The dentist in Denver made me wait 3 or 4 days when in extreme pain. 3 days after meeting with doctor McCaulley, I was able to chew again and felt 100 times better. Went back for a cleaning and whitening. Margret is a true angel. Never had such a great experience with a dental office. She was honest and straight to the point, which I really appreciate. She explained everything rather than just do it. Did not try and upsell me on anything or recommend anything I didn’t need. Very very happy with Aspen Dental!
April 2020 by Britt Sirron
They took my elderly friend who is in great need of assistance due to an infection in her mouth in at an emergency situation they were very kind very patient and very professional dr. Rini even had a consult with her son who was not able to be there presently via the cell phone nice place to go nice people I would recommend them because they behaved in a compassionate professional Manner
March 2020 by Sheena Evans
They're very kind and gentle. They make you feel comfortable and like you're part of the family. They'll make you laugh too :)
February 2020 by Marvin Keeny
Very friendly, courteous and professional staff. The do everything to cater and tend to your every concern.
February 2020 by Christopher Holdeen
This company is well known for charging 75% higher, and telling you you need uneccisary procedures. From Jacksonville to St Augustine they are known as scammers. Was just in a big group chat about it on Facebook. STAY AWAY. If you read there MANY 5 star reviews they are clearly mostly not real clients, obviously there MANY 1 star reviews are real people, all stunned by there prices.
February 2020 by rosalie soulis
I had gone to another place fir my dentures and wished I hadn't. Aspen was amazing, my tech was so knowledgeable and just as sweet as could be. Everything was explained nothing was left unsaid or asked. Price wise I was super shocked but as I mentioned I had gone to another less expensive place and got what I paid for. In two weeks I'll have my smile back. I better have for the amount of money it cost me. All in all Aspen is the place u'll want for all ur dental needs. Thank u Aspen of St. Augustine
February 2020 by Barbara Manning
Aspen Dental was very friendly from the front desk to the dentist to the dental assistance. They were very thorough. And took the time to explain the best options for my dental needs which is quite a lot.