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January 2024 by John Jernigan
The girl that was working last night jan 16th 2024 she was awesome helped me trade in my 2 ps4 controllers and got me set up with the midnight black edition ps5 controller i been searching for i usually buy games online but for all other gaming products such as controllers and other devices gamestop is the place to go!! And if you haven't seen the movie Dumb money go check it out!
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January 2024 by Jim adkins
My recent trip to GameStop had its ups and downs, and here's what stood out: The store was indeed clean and well-organized, which made browsing for games and accessories a hassle-free experience. It's always great to see a tidy store.? The staff at GameStop were friendly and helpful, which is definitely a plus. Their approachable demeanor added to the overall positive atmosphere.? Unfortunately, my visit was marred by inventory issues. They were sold out of many items, and that was disappointing. But what truly frustrated me was when I picked up a game with its case from the shelf, only to be told at the cashier that the game had been sold without the case. This oversight was quite frustrating.? It's moments like these that make me wonder about GameStop's future. With the rise of online shopping and digital downloads, traditional brick-and-mortar game stores face challenges. GameStop needs to up their game to stay competitive in the market. This experience did leave me questioning whether my time there was well spent, or if I should have opted for the convenience of online shopping.Overall, my visit to GameStop was a mixed bag leaving with nothing in the bag. While the store was clean, and the staff were friendly, the inventory issues and the game case incident left me with reservations about future visits. GameStop needs to adapt and evolve to avoid becoming the next Blockbuster.
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January 2024 by Justin Napier
I used to love gamestop would shop them over any retail stores. With that said there new policy changes on console warranties as well as there points system is ridiculous. I've been a pro member many years shopped with them since they replaced EB games unfortunately after being told that I was going to receive a used product for a warranty on a new product I've lost all trust with gamestop they are taking away all of the reasons anyone even shops with them with everything going digital you would think they would try to fight the good fight but it looks like they will soon be a thing of the past just like EB Games was I've spent thousands with them throughout the years but until some changes are made I shall feel the beast that is Wal-Mart better warranties and you even get cash back with certain credit cards so it's a no brainer in my opinion unless I get told I am getting a new console for my warranty exchange they aren't getting another penny from me.
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December 2023 by Keith Brown
Bought a used controller for gamestop,won't connect, won't hold a charge, won't do anything but blink. No offer to replace or anything, will not be coming back to gamestop for anything ever again.
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November 2023 by Sarah Zwieg
I would just like to say that Kassidy was the most helpful store associate ever! She let me know a preorder for a game I ordered months ago was in and then continued to answer my questions about other games and gaming devices in the friendliest and helpful way! Thank you!
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November 2023 by Jeffrey Hanna
They remember everything I like to play when I go in there and take me to it and show me what it is and tell me about it
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October 2023 by Julz Fernandes
GameStop is always a good place to buy new and second hand games and related stuff. I had a great chat with the seller here who gave me many advices about what to bring on my trip way back to Brazil.
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September 2023 by Courtney Skeens
We have 5 and 7 year old girls that have new Nintendo switches so we thought we’d take them to pick out a couple games in person since they don’t really know what they like. Let me just tell you… the GameStop employee was amazing. They showed them some YouTube videos of the games being played and also let them try them out on the demo switches. So patient and kind. Explained about the games so the girls could understand. It was a great experience and we’ll be going back to pick out more. It’s refreshing to go into a store and have a good experience.
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July 2023 by suriel peralta
Amazing costumer service by Derrick. So worth purchasing the warranty on the PS5. Thank you Derrick for the excellent service and help.
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May 2023 by Carl Sardano
Worthless unless you're a game player I need you to return a package and that's where they accepted it
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May 2023 by Paul Nikielski
This game stopped being offered a little more than the one by me . Aka Palatka store , but when the sign says 12 pm they mean it .
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April 2023 by Chris Harrell
Nothing special but staff was friendly and store was clean.
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April 2023 by Jesse Hasten
Awesome staff, friendly and helpful!
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February 2023 by David Nails
I can overlook the outrageous pricing in here every now and again, but I can never overlook the terrible attitudes of the staff. They're miserable, and in just minutes interacting with them, you will be too.
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February 2023 by Phia Velasquez
Our first time going was perfect. But our second time was bad experience. ...1st time Bought game gift cards and ask for gift receipts. I think its 10 pcs gift card was no problem to give me gift receipts. Even explained how to pair it with the gift cards. But the next day, bought 3 more cards. Upon paying i told her can you give me gift receipts. She said okay. Then she got phone call asking for a game console. She talk and talk on the phone. While entering my cards then finish my transaction but didn't gave me my gift receipts. Ask for it. she told me." we don't give gift receipts".I told her I just bought yesterday and they gave me. But she insisted they don't. And say "there is no button for gift receipts. ...But since it's a holiday just let it go and it was a very long line(line is due for talking so much)for a discussion. ...I just let it go. ...Disappointed. Won't be coming back there. ...
