-
February 2024 by Samantha Miller
This is the best Metro by T-Mobile store by far! Carlos and his team are wonderful and if I have issues and need help, I know I can count on them to try to resolve it. They are patient and truly care about the customer. I'm a happy Metro customer because of Carlos and his team. Thank you for everything you have done for me.
-
February 2024 by HIGHGRADE DUB ZONE
Great customer serviceFriendly
-
December 2023 by Cassandra
Brenden was awesome. He got me in and out in the time frame I had to deal with a teenagers broken phone today. I'm eternally grateful it wasn't a time consuming ordeal like these things can often be.
-
November 2023 by Preston Goossen
Great service provided by knowledgeable staff. Staff made me feel welcome and was able to answer my questions.
-
October 2023 by Walter Rotenberry
Friendly staff, I wanted to get a tablet but they require you to have phone service as well so I went to Walmart.
-
October 2023 by Suzanne
Loved it,short lines customer came first, knowledgeable help Ty
-
September 2023 by Charles Serecka
Candace and Brendan are both very helpful and know their products! I have been a customer for over 15 years!
-
August 2023 by Chuck Oppel
Had a great time and enjoyed the time talk to the guy that helped me out
-
May 2023 by amy aitapata
I've gotten my past three phones from this location, and I'm continuously pleased by their customer service. I've always been the sort of person who does my own tech stuff and phone set up and syncing.... But there is something so wonderful and utterly stress-free about walking into a store and having someone else do it for you. Today was no exception. Brendan was patient, courteous, and answered all of my questions. He did math for me and even showed me pictures of his cats while we were waiting for my new phone and old phone to sync. I've been very happy with Metro/TMobile's coverage, selection if phones and accessories, cell service, and costs and will continue to go there every time I break my phone.
-
January 2023 by Audrey Matthews
The St.Augustine Store has awesome customerService.And l need that as l have silly ,??? Sometimes and they take thier time to help me. ☆☆☆☆☆.
-
January 2023 by Dale Miller
Great Service and in store salesman ship
-
November 2022 by Charles Comprosky
Had all three associates help me figure out why I couldn't pay my Metro bill using my new Wells Fargo debit card. When they were through, they fixed everything and even refunded the five dollar sucharge on account I had to visit the store to pay. I walked out with a BIG SMILE with relief and thanked all 3 lovely ladies for helping me. Thanks, Charles.
-
November 2022 by steve tomaino
Excellent service, knowledge, and ability to help me understand some technical things I wouldn't understand otherwise. Would highly recommend Brandon and the team at the St Augustine Florida score MetroPCS excellent
-
November 2022 by Anders Hansen Jr
I complained and I complained and I complained but the complaint wasn't against them actually it's against the phone companies who produce these phones they're only doing their job and well we have to learn the right things to ask the right questions otherwise who's that fault we are for not asking the right questions getting the right information we have to think about what we're asking for and what we're saying if we don't put in the right info we don't get the right info out that's a no-brainer once you learn from your mistakes like I did you feel stupid but don't feel stupid all the time just get it right and make it right and makes you feel good about yourself and them we all make mistakes I know I made mine pray for me that he gets better I know it does it's up to us as individuals to do the right thing no need to talk bad about someone when it's your fault laughing out loud smiles
-
September 2022 by Gayle Moore
Finally dropped att after 50 years. Samantha at t mobile was 10 star. She was very knowledgeable and set our new phones up. Never had better customer service. Thank you Samantha for a great experience.
