August 2019 by Patti S.
Don't go there if you need a prescription! My husband got bit by a spider Friday night and had to wait 10 minutes while the pharmacist BS with a customer about his homeland and the phone was ringing off the hook. Worse, I just had hip replacement surgery and called Monday morning to get a status on my medication. I waited 35 mins for someone to answer the phone. Such poor service! Walgreen next door will get future service!
June 2019 by T P.
My doctored ordered an antibiotic online on Wednesday. They had none in stock so they ordered it. On Saturday they still did not have it. Finally got prescription transferred to Walgreen's who went out of their way to get it for me quickly. Thank you Walgreen's
January 2019 by Hil Hil
Have to go here sometimes because I get sick on the weekends. If you have something really basic - its fine. If you have something more complicated, she (the nurse practitioner that for some reason STILL works there despite her incompetence) can't handle it. One time I had a urinary tract infection. It was confirmed by test, but she wouldn't give me antibiotics! Instead she sent me to the ER and it cost me an additional $500 deductible to fix a basic infection. My mom has had the same issue - she had a cough, the lady freaked out and sent her to the ER saying she had pneumonia, which of course she didn't. She also refused to give me antibiotics for a sinus infection a couple of times because I couldn't verify that I had been suffering for over 10 days! She is not great at all. If the care spot took my insurance - I would go there instead. Think twice before going here. She is very kind though!
January 2019 by George D.
Had to visit this CVS pharmacy while we were in Saint Augustine. I need some acetaminophen. When we walked in, we were promptly greeted by a CVS employee. I found the store very spacious, and very clean. I located what I needed, and was able to use some CVS rewards that I had. I was in and out in a matter of a few minutes. This is just how a guy likes to shop. I found the parking area very clean and tidy. A stellar location. I do go to Saint Augustine at least once a year, and I am a regular CVS customer. This will be my go to pharmacy if I ever need one.
July 2018 by Kat
Went in for upper respiratory infection and was prescribed 3 medications. All of them did their job and I was almost completely over it 3 days later after 5 days of worsening symptoms before I went in. The nurse was amazing; very professional and kind.
July 2018 by Emily G.
Stopped in to pick up a prescription and a few items on a mid Sunday afternoon. The store was very clean with very few customers in the store. I was not greeted at the door when I walked in, after I roamed the aisles for a few minutes the cashier approached me and asked if I needed help finding anything. He was very polite and directed me to what I needed. To my knowledge he was the only employee there besides the pharmacy. They wait for check out was 5 people deep. This location had a minute clinic the closest one to downtown. I liked how the pharmacy has multiple stations for pick up, drop off and consultation. Unfortunately no staff member for the beauty department like Walgreens. This location is open 24 hours!!!!
June 2018 by Shamra Shepherd
They were able to get my daughter right in! As well as quickly diagnose and treat her ear. Staff was friendly and helpful. Glad we went there.
April 2018 by Paula S.
The medical staff at the CVS Minute Clinic has always been very good (my husband and I are both in the medical field). I have never had a problem with appt, diagnosis, prescriptions, insurance or billing. This year both my husband and I had to go and had excellent medical care. Got my usual deductible bill and paid for it and they kept sending me bills for the same amount. When I went to call them and got to the billing dept, I would be on hold for over 20 mins each time and then someone would pick up and hang up without talking to me. I dont know what the problem is all of sudden with their billing dept, but be VERY CAREFUL not to keep paying the same bill over and over. Again, medical personnel are great. Billing dept is awful and untrust worthy. I really felt like they were trying to scam us.
February 2018 by Krys G.
This location has a minute clinic. Great location on the corner with plenty of parking. The store is bright and clean. There is a check in kiosk at the back of the store for the clinic. Check online before you go to make sure your illness can be treated here. It's basically for minor things. You can also find the cost online if you don't have coverage. I used the minute clinic on a Sunday morning and was the first one there. I was seen as soon as I finished checking in, no waiting for me! You will be required to show picture ID. After my exam I was given a prescription which I had filled at there very quick and friendly pharmacy. Excellent service overall. Do expect to wait long to get seen. I was lucky being the first one there that day. When I was done I saw several people with books waiting to be seen. I estimate a 30 to 40 minute wait for each person in front of you.
January 2018 by David Godwin
The information given when you call on the phone is totally inaccurate in the woman whom was working today on January 2nd as I guess the PA was the rudest woman I think I've ever come across all I was trying to do was to acquire birth control after spending almost all day waiting to be seen was told that they were unable to help and also seemed as if they were interrogating us just for birth control would not suggest using them
December 2017 by Cityrat44 HC
Misdiagnosed a sinus infection face the wrong antibiotics and tell me I need to go back in for another evaluation and pay again!!!! Get out of here what a joke just go to you physician don’t wasnt your time on theses clowns.
October 2017 by Albert Spain
Showed up around 10:00 and was third in line for treatment. I saw nurse Claire Byrd and she did a wonderful job of diagnosing my problem. I thought I had bronchitis but it turned out my problem was a double ear infection because of heavy ear wax, Claire did a great job of getting the wax out of my ear and giving me a prescription for the infection She was very thorough and professional. I would highly recommend seeing Claire
when she is at this location. She works all over the area, so she is not always at this location. I would have given this visit five stars, but the wait was fairly long to see her. Now I know why. She doesn't take shortcuts.
Great job Claire.
October 2017 by King Leo's Emporium
NP was very kind and calming with my son who has high functioning autism but is very scared of medical appointments. She was able to work with him and to help in ways that others have not been able to. Thank you.
June 2017 by scooby d
Nice woman, but after collecting $130 i was told no narcotic drugs are prescribed here. Now its 3AM, I am in screaming pain, and advil is not helping. NEVER would return, urgent care is only a few bucks more, and they do prescribe drugs that help with pain.
February 2017 by Robin Anderson
After a couple of years - this lady is still horrible!!! She doesn't listen. She speaks scripted and condescendingly. I hear the same speeches over and over! She could care less about the human beings she is "treating"! If you go be prepared to be treated like a complete idiot! And don't plan on speaking to her. She can't be bothered to listen. She will fire off questions that require a yes or no. And that's it! Forget using your speaking skills with this one.
June 2016 by Ron May
Just returned from a visit to Minute Clinic, at first thought it would be a long wait but the doctor got me in within 20 minutes (and right before she went to lunch). She was fantastic, Better than my PCP, I will be back whenever I need care. Top marks from me, thank you!
June 2014 by Heather Clark
Absolutely slowest service I've ever experienced. I suppose I should have researched online, but I went in for a PPD and was told it would cost $28. When I went back to have it read it ALSO costs $28 to have it read?!?!? Wow. Just wow. Avoid at all costs. There are much cheaper and quicker options out there!!