November 2021 by Frank Muller-Karger
The attention was great and we walked out with a great mattress! Thank you for the time and attention to details
October 2021 by Karhleen Ford
very polite and knowledgeable. enjoying my new bed.
October 2021 by Brian Harris
My wife and I walked in this afternoon not planning on buying a bed today.Our salesperson Christine was great, no pressure at all.She showed us the mattresses that would fit our needs.Well we found one that we liked and bought it. Looking forward todelivery on Friday. Thank you Bed Pros
October 2021 by Roberta Harriman
Christine helped us find the perfect .mattress w/o sacrificing quality. Awesome..
October 2021 by Kathy Agnew
Christine knew exactly what I needed for my mom in assisted living. An the delivery guys were great. Thank you?
September 2021 by Maryellen Waskiewicz
Tony was our salesperson and he was excellent. Delivery was a little late, but the guys did a wonderful job and it took less than 15 minutes.Thank you Bed Pros!!
September 2021 by Marty Benner
Staff was knowledgeable, friendly and very helpful. Delivery was as promised, clean, professional and courteous. I would highly recommend this business.
August 2021 by Jodie M
Mattress shopping can be tiresome but going to Bed Pros made the process easy. Tony was very helpful in answering all our questions and showing us multiple options. We're very happy with the customer service, options, pricing and quickness of delivery!
August 2021 by Lisa K.
Wouldn't let us try out mattress with out the bald guy hovering over us. We walked out and bought a $5000. Set someplace else . Suck being you.
August 2021 by KMA
This is my second mattress purchase from Bed Pros. Shopping for my son this time. Absolutely just shopping; was not going to purchase; planned to look around. Christine, our sales person, was wonderful; Impressively knowledgeable, very nice, personable, factual, and in fact we completed our purchase. We weren’t going to find a better mattress for a better price. Very pleased and definitely recommend Christine and Bed Pros.
July 2021 by Suzanne Dragomier
Tony was very personable and helpful. We had an idea of what we wanted when we got there and he showed us several mattresses that fit the bill. Made our selection and it will be delivered tomorrow and the current mattress will be removed.
July 2021 by Pat Mcleroy
Great service. Quick delivery. Very comfortable bed. Will return for another King when my guest room is ready.
July 2021 by Andy Sirna
I purchased a new mattress before Memorial Day from BedPros at the Park St. location in St. Petersburg, Fl. Tony Alfonso, the manager, went to the bed I selected and took a price list that was placed under the blanket where the customer could not see it and said it was the sale price. After I received the mattress and adjustable bed the next day, I observed that the mattress was dirty. I took photos and called Tony and he said “don’t worry and keep it to see if I like it and if I did not, he will work something out. That night, I noticed Mattress Firm and Macys had a sale for the same mattress I purchased from BedPros for $2999.00 with a free adjustable bed and $200.00 gift certificate. Tony Alfonso from Bedpros charged me $3,399.00 and gave me a free LP adjustable that makes noise when you move at night or sit on the edge. I went to the store the next week to discuss the price difference and Tony was very rude when I told him about the price from their competitors. I asked him for the name of the owner and number of the corporate office. He would not give it to me and told me he was the owner. I checked on Public Records to find out the owner is James Mccabe and the office is on Anderson Rd. in Tampa. I sent an email to their customer service on July 8, 2021 and never received a response. Since I have been self employed for 55 yrs, I decided to contact the owner directly. I had a message dropped off at the corporate office on July 12, 2021. The person in the front said James Mccabe, the owner, was not in and only comes in on Monday but he didn’t show up and said he would leave it on his desk. I have called the corporate office numerous times and have not been able to speak to a person and can not leave a message because the voicemail box is always full. I have never heard back from customer service nor the owner.Since I have been self employed for over 55 years I would have expected better communication from the owner of this business. Also, this complaint could have been avoided if the owner of this family owned business would have taken the time to respond to me.
July 2021 by Norma Robinson
Excellent experience! Mr. Tony Alfonso offered above average customer service.
June 2021 by Alex Bates
This place was great. Tony was a huge help for my fiancé and I. We told him what we were looking for as we had a good idea of what we wanted and he pointed out the best options for us. He eventually helped us narrow it down to what we ended up purchasing. We highly recommend and will definitely utilize this store again in the future.