-
February 2024 by Lesley Mullen
Jay”s Fabric Center offers a service that has become a rare commodity. The employees are knowledgeable and can answer your questions.They have items that are difficult to find elsewhere.
-
February 2024 by Dennis hill
Great selection and way better prices
-
February 2024 by Nasja Wilkins
HORRIBLE EXPERIENCE. I walked into the store and no one greeted me. I asked for clarity on the length of a fabric & she (an older woman) ignored me for 10 mins. I asked for help again, when I told her I needed clarity on how long my fabric was she responded “50 YARDS IS A FOOTBALL FIELD YOU DONT UNDERSTAND THAT!?” I then asked to be helped by someone else because she was very rude. The other person was not as nasty as the older woman but still no help to me. Due to the utter disrespect & unhelpful outcome I left. As I was leaving the older woman that I spoke to first said “ugh I can’t believe YOU PEOPLE come into my store…” I am a woman of color so hearing “you people” automatically makes me think you’re being racist. This is 2024 & outside of racism being unacceptable - your business’ reputation should be top priority. How your customers are treated should be top priority. This woman ruined my morning and I left STILL unsure about my fabric.
-
December 2023 by Remy Stevens
What a cool little independent fabric store. I was very lucky to stop by. I had an emergency that only sewing needles could fix. The building is old, and it’s a little dusty, but the folks inside were very kind, and they had a surprising collection of notions.
-
November 2023 by D P
Excellent customer service. So helpful and tons of fabric
-
November 2023 by Jackie Miller
Called and the woman that answered the phone told me she was unwilling to check on a certain fabric for me. I am from out of state and have a project I need a large amount for. I was sending someone on a 30 min drive and we needed a certain amount, which is why I was calling. I don’t like leaving these kinds of reviews but this was really disappointing and not how customer service should be. I gave 2 stars just because I feel too bad leaving 1.
-
September 2023 by Madeline Harris
What an awesome place! Sadly, I found it too late. The staff, the selection, the prices...over the top.
-
September 2023 by Cmone D'Bouvwa
I was excited to see that there was an actual fabric store besides Joann where I could shop for fabric. The store itself is dimly lit and in dire need of a redesign. Much of the fabric appeared outdated & disorganized.In spite of those things, I looked around the store anyway. After .20 min I still had not been greeted nor acknowledged by either of the 3 people working there. Granted, they were working with customers, but even after looking at me, they failed to let me know when they would be available. When they were done with their customers, they stood around talking until I asked 2 of them if they worked there. That question was met with a snarky response, and I left irritated. I will be taking my business elsewhere from now on. Further, Jay needs to know that not only is the appearance of his store and fabric display turning people off, but his employees may need to be retrained in how to give good customer service that keeps customers coming back.
-
August 2023 by Suzi Tingler
Lots of cool stuff. If you like fabric, you'll love it here!
-
July 2023 by Carmen Knudson
Went to look for fabric for a bridesmaid's dress. Arrived in mid afternoon and the store was extremely stuffy with no A/C and only fans... in Florida, in July! There were 3 staff members that I saw, 2 at the register and 1 helping a customer. No one spoke a word when we entered nor offered to help in any way what so ever. We were looking around where the 1 sales lady was helping the 1 other customer in the store. Granted she was busy but not once did she say anything like "I'll be with you in a moment" or "Let me get someone else to help you" and the the ladies at the register just continued to talk amongst themselves. We ended up going to JoAnn Fabric where we were promptly greeted by cold A/C and a friendly face. We will NOT be returning to Jay's Fabric Center.
-
May 2023 by HelpfulReviews
I’m so glad that I visited this store. They have sooooo much fabric. I was in need of fashion fabric and they did not disappoint. There are a variety of colors and textures to choose from. The ladies that work there were so sweet and a pleasure to talk to as well.Everything was very neat and organized, and easy to get off the shelves. They also give great discounts. I will definitely be a repeat customer and I highly recommend this store to sewing enthusiasts.
-
April 2023 by Melissa Powell
Fabric nice a younger woman working there was polite. A older British woman working there extremely rude. I put my Fabric choice down and walked out. Never going back again
-
March 2023 by Valeria Medina Serra
Best fabric store in Tampa Bay hands down. Great prices, helpful staff, and great selection.
-
March 2023 by Alma pagan
Jay's fabric center has a wonderful selection of many different varieties of fabric. It is a Wonderful store to shop for fabric.
-
February 2023 by Anni Dalton
I've stopped by this store several times over the years. Great variety of products you don't find in the big box stores, especially of garment fabrics. However, customer service is a mixed bag. Some staff are very helpful, others have been a bit rude. Last time I was in, I just asked if they knew what the fiber content of a fabric was (no sticker on the bolt), and I was told basically that they didn't know, didn't care, and could I hurry up and leave so they could close up. Closing hours as advertised gave me a whole hour before closing that day. It is not the 1st time I have received that attitude. I am unlikely to shop here again after that incident, as I get a distinct impression that they feel my business is not worthy of their time.
